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Renewal

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  • 09-06-2017 6:07pm
    #1
    tfarrell
    Registered Users Posts: 80 ✭✭


    I am out of the country and I did not want to renew my car insurance yet you have done this and already deducted my bank for €75.
    I urgently need you to refund this money and not renew this policy.
    Can you reply asap
    T Farrell


Comments

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    #2
    Liberty Insurance: Lisa K
    Company Representative Posts: 112 Verified rep ✭Liberty Insurance: Lisa K


    Hi tfarrell, sorry to hear this. If you PM me your policy number I can have a look into this for you. Thanks Lisa


  • Options
    #3
    tfarrell
    Registered Users Posts: 80 ✭✭tfarrell


    Hi Lisa,

    I have sent you a pm.

    Its funny as this renewal quote for an existing customer is much more expensive than if I was to go online as a new customer.  Makes no sense.

    Can you look into this and come back to me ASAP?


  • Options
    #4
    Liberty Insurance: Lisa K
    Company Representative Posts: 112 Verified rep ✭Liberty Insurance: Lisa K


    Hi tfarrell, I've sent you a PM. Lisa


  • Options
    #5
    tfarrell
    Registered Users Posts: 80 ✭✭tfarrell


    Hi Lisa,

    I have sent you PM - I urgently need a copy of my no claims bonus emailed over to me today.

    Info in the PM

    Thank you


  • Options
    #6
    Liberty Insurance: Lisa K
    Company Representative Posts: 112 Verified rep ✭Liberty Insurance: Lisa K


    Hi tfarrell, I've just replied to your message. Lisa


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