Damage to hotel room

Fred Swanson

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Fred Swanson

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nhunter100

Fred Swanson wrote:

I would put them to proof of their losses. In a court they could only claim their actual loss not a figure plucked from their arse.

What do you think is the price for a hotel room for 3 weekend nights? The OP doesn't give the location but 300 euro would be an average . A specialist company that deals in bio waste 200 euro would not be an unreasonable price. The OP could head to court and watch his 500 euro bill balloon.

Tell me how

I agree that the OP could (should) have done a lot more. I don't like even leaving hotel rooms with bed clothes on the floor.

But some people are very messy, ever look around a canteen at work or the toilets at work and see how people leave them for cleaners to attend to. There's a reason most toilets have check logs which indicate that they have been checked on an hourly basis because if they didn't they would be a disgrace within a couple of hours.

I think the hotel are probably well used to cleaning vomit and so I think the charge is high in this case if the OP's story is correct as to the extent of the problem.

What tools would they need for cleaning this up from a bathroom that they wouldn't normally have for cleaning the same bathroom?


Again, I think the OP was dismissive in not attempting to either clean it themselves or inform the front desk as early as possible as to the problem.

nhunter100

Fred Swanson wrote:

People keep using the F word. I was putting people straight.

Whatever it's called the result is the same. The OP by his actions is down 500 euro and rightly so.

Fred Swanson

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nhunter100

Fred Swanson wrote:

I don't believe per another poster that they used any professional cleaner. Hence putting them to proof that they did. Also they would have to prove that they did suffer a loss from the room. They may be routinely under booked and there would be no loss.

What you believe is irrelevant, under booked is also irrelevant. If the room is not available it's a loss and the hotel is right to charge for loss of potential revenue.

Fred Swanson

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Tigger

i thought it was e50 i just realised it was 500
thats taking the piss

dudara

CeilingFly wrote: »

I don't believe the OP. My guess they are just creating a story to get a reaction.

Possibly its the same poster that posted/trolled before about a hotel issue.

Please report any posts of which you are suspicious. Do not take the thread off-topic by posting speculative thoughts

dudara

Dial Hard

Fred Swanson wrote:

All stuff a decent solicitor would trash out in court.

A decent solicitor would also most likely cost the OP significantly more than 500 quid.

Gatling

Tigger wrote: »

i thought it was e50 i just realised it was 500
thats taking the piss

Maybe for cleaning the back seat of a taxi ,but having to close a hotel room for 48-72 hours is perfectly​ justified ,
The stench of vomit would have been all over the room especially been left so long , then the stench of fumes from either bleach or other specialist cleaning products would leave the room unacceptable to be occupied

Atlantic Dawn

Could you not have got sick in the bath/shower area instead? Minging I know but less minging than original course of action.

ytpe2r5bxkn0c1

Gatling wrote: »

Maybe for cleaning the back seat of a taxi ,but having to close a hotel room for 48-72 hours is perfectly​ justified ,
The stench of vomit would have been all over the room especially been left so long , then the stench of fumes from either bleach or other specialist cleaning products would leave the room unacceptable to be occupied

And this was no ordinary clean up, as vomit may have carried one of several transmittable diseases.

AndrewJRenko

Professor Moriarty wrote: »

<SNIP>
Perhaps they were concerned about the spread of infection. It sounds extortionate though and I would have thought they should have in-house specialised cleaning for such situations. Actually, as I think about it, they're taking the piss.

Pun intended, given the context?

1eg0a3xv7b82of

Fred Swanson wrote: »

I don't believe per another poster that they used any professional cleaner. Hence putting them to proof that they did.
Also they would have to prove that they did suffer a loss from the room. They may be routinely under booked and there would be no loss.

All stuff a decent solicitor would trash out in court.

Correct the hotel was fully booked that weekend there was no loss.
Also not only would they need proof of cleaning company invoice they would have to show they made some attempt to get the cheapest quote. If op wants to deny it and used a credit card just contact credit company and say 500 charge is fraud. Deny everything and the credit card company and bank issuer will have to fight your case. If a debit card was used they might enforce a charge back and make hotel prove its case.

AndrewJRenko

OSI wrote: »

What was written in the terms and conditions of the room booking related to cleaning charges?

This is a key question. If this was not highlighted in the Ts & Cs beforehand, the hotel would be on very dodgy ground. It would not be unreasonable to ask for evidence of the change from the external cleaning company either.

Nervous Wreck

Sasha Jealous Snowflake wrote: »

Correct the hotel was fully booked that weekend there was no loss.
Also not only would they need proof of cleaning company invoice they would have to show they made some attempt to get the cheapest quote. If op wants to deny it and used a credit card just contact credit company and say 500 charge is fraud. Deny everything and the credit card company and bank issuer will have to fight your case. If a debit card was used they might enforce a charge back and make hotel prove its case.

Pretty much nothing in this post is accurate.

nhunter100

Sasha Jealous Snowflake wrote:

Correct the hotel was fully booked that weekend there was no loss. Also not only would they need proof of cleaning company invoice they would have to show they made some attempt to get the cheapest quote. If op wants to deny it and used a credit card just contact credit company and say 500 charge is fraud. Deny everything and the credit card company and bank issuer will have to fight your case. If a debit card was used they might enforce a charge back and make hotel prove its case.

So much wring this post. You don't know the hotel was fully booked. Other than the damage the OP did to the room and the cost very little further info. Secondly your are assuming the hotel did none of what you suggested, how do you know.
The hotel has a very easy case to prove, the OP needs to accept responsibility for their actions.

shaunr68

nhunter100 wrote: »

What you believe is irrelevant, under booked is also irrelevant. If the room is not available it's a loss and the hotel is right to charge for loss of potential revenue.

It's very relevant. The hotel are only entitled to claim for their actual loss, not as another poster stated a figure plucked from their arse. What's the limit if they can choose any figure they like? €5000? €50,000? If they can show that they were fully booked and had to turn people away for three nights then fair enough. I too would be contacting the CC company stating that the charge was disputed. I would then ask the hotel to bill me their actual costs with supporting documentation.

ytpe2r5bxkn0c1

shaunr68 wrote: »

It's very relevant. The hotel are only entitled to claim for their actual loss, not as another poster stated a figure plucked from their arse. What's the limit if they can choose any figure they like? €5000? €50,000? If they can show that they were fully booked and had to turn people away for three nights then fair enough. I too would be contacting the CC company stating that the charge was disputed. I would then ask the hotel to bill me their actual costs with supporting documentation.

That's a far cry from the suggestion that the OP deny everything.

nhunter100

shaunr68 wrote:

It's very relevant. The hotel are only entitled to claim for their actual loss, not as another poster stated a figure plucked from their arse. What's the limit if they can choose any figure they like? €5000? €50,000? If they can show that they were fully booked and had to turn people away for three nights then fair enough. I too would be contacting the CC company stating that the charge was disputed. I would then ask the hotel to bill me their actual costs with supporting documentation.

Hotels have an advised maximum room rate, usually found on the inside of the door. 100 euro a night is not an uncommon amount based on single occupancy. A cleaning company charging 200 euro to deep clean a bathroom and remove bio waste again not unreasonable. The hotel can easily provide proof of their loss of income for the room, also if they have charges for a specialist cleaning company I'm giving them the benefit of the doubt they can provide an invoice from same. Again the OP seems to want to avoid the consequences of their actions.

joeysoap

Atlantic Dawn wrote: »

Could you not have got sick in the bath/shower area instead? Minging I know but less minging than original course of action.

Minging it might be but if I rushed into a hotel bathroom to get sick I think the handbasin would be my first port of call. No matter how bad most of it would wash away with lots of hot water, admittedly there might be surrounding contamination but nothing that couldn't be disinfected. Especially if the lid of the toilet was closed. And that's another point - I assumed the op is male, what male do you know closes the toilet lid? (Assuming the room was occupied by the renter from earlier in the day and toilet was used sometime before the incident)

redshoes15

You puked all over a hotel bathroom and scarpered without mentioning it when you checked out. That room, left even an hour would have stank to high heaven for days after and god only knows the sight that greeted the staff member assigned to clean the room after your departure.

I have no sympathy at all. Pay the clean up fee, move on and show some courtesy when leaving behind a vile mess in the future.

TerrorFirmer

I think you'd be best just to learn a lesson from it. In fairness, puking all over the bathroom and just leaving it there is pretty disgusting, especially considering you said you didn't want to clean it so presumably the door was also closed to let the stench fester until someone discovered it without warning.

Is the charge excessive? Possibly. Is the hotel exaggerating? Possibly. I don't think trying to cry rip-off is the solution here though.

Personally I somehow feel the OP is written in a very disingenuous manner....

eurasian

Frank91 wrote: »

I was deeply sorry and embarrassed for the state of the bathroom and that somebody had to clean it after my departure.

No you weren't. If you were sorry and embarrassed, you would simply explain the circumstances instead of running away and discover the fine later.
You could still be fined, but at least you would get a change to negotiate the costs or simply clean the mess you caused after learning their charge for the service.

You've got what you deserved.

Dial Hard

This is going to be one of those threads where the OP never returns and posters on either side of the divide just spend a few pointless days sniping at each other.

regedit

It's unfortunate.
Without going in to speculations as to what caused the vomiting, in my view, the OP could have made an effort to clean up after themselves. It wouldn't have taken more than 2-3 minutes to wipe/soak up the vomitus using a few towels. Also, letting the reception know promptly, would have helped. That's what most of us would have done. Our son had a tummy bug a few years ago while on holidays but we spoke to the cleaning lady who gave us loads of towels and told us not to worry. Clearly, other than many towels in the bathroom floor, there was no evidence whatsoever that he has vomited

bucketybuck

Its the lid of a toilet not a fancy carpet, how sick were you that you couldn't just wipe it down with a wet towel? Would I be right in saying then that the vomit wasn't just on the lid of the toilet, but it also splashed all over the floor and all the fittings surrounding it? Which still would be easily cleanable with a wet towel at that point? And I bet you used the bathroom again that next morning, so you used it and just ignored the vomit all over the place? Disgusting.

The mess could easily have been cleaned by the OP, instead it was left to harden and stink up the room because he hadn't the decency to even tell anybody. The charges seem perfectly fair in my opinion.

Ash.J.Williams

Sick or not unless you mentioned it to the staff it looks like you left it for the staff to clean up