Undercharged in restaurant

Gael23

If you were in a restaurant and something you ate/drank was mistakenly left off your bill what would you do?

DANNY2014

regurgitate simples couldn't have free grub...

Donald Trump

Gael23 wrote: »

If you were in a restaurant and something you ate/drank was mistakenly left off your bill what would you do?

Harakiri.

Only way to maintain your honour OP. Think of your mortified family otherwise

Plus if you do it quickly enough, you might be able to salvage and return some of the food. Well you wouldn't be doing the actual returning, but they could come and collect it

HeidiHeidi

Are you sitting in a restaurant at this very minute, looking at a bill, trying to decide what to do?

gifted

I'd tell them.....same if they charged me for something I didn't have.

Odyssey 2005

Monks ?

Say it.

Would just be too bothered by bother thought that some junior staff member would get the riot act when the error was discovered.

me_irl

Point it out and pay my correct bill. What's the issue here?

Northerngal

Go the whole hog OP do the runner!

Small business fess up!
Big chain shhhhhhhhh!

Water John

As Conor says, maybe getting someone in trouble.
Put a bit extra into the tip.

Oink

Gael23 wrote: »

If you were in a restaurant and something you ate/drank was mistakenly left off your bill what would you do?

"- Hey you left something out
- Oh thank you so much blah blah
- Yeah cool. kthxby"

greencap

Probably wouldn't pay it.

I'd have to get the waiters attention, call the guy over, and wait and have him come back, and ask me which item, and all this bull****.

Waiter would most likely be running around looking after other people, so I'd have to do the whole 'excuse me' thing, or if a cashier of some sort then he/she would have to give me the 'one moment' treatment and go get the guy who has the thing and the... no fck that.

I didn't order the faffing with a side of fcks sake.

(will vary on price involved - anything that looks like it might get someone in trouble I'd pay, but a couple of cokes - fck that)

osarusan

Just pay it. You noticed it in time, just pay it.

It's like somebody dropping money and you just keep it instead of returning it.

EDIT: Having thought about it a bit more, if I realised it after getting home, I probably wouldn't bother doing anything about it.

Don't know where that leaves me really.

Stheno

Gael23 wrote: »

If you were in a restaurant and something you ate/drank was mistakenly left off your bill what would you do?

I'd say this happens about every fourth time we eat out, I will always point it out, and most times staff appreciate the honesty

Stheno

Stheno wrote: »

I'd say this happens about every fourth time we eat out, I will always point it out, and most times staff appreciate the honesty

Remember a Dublin hotel left something small off the bill, a dessert or a glass of wine. We pointed it out and they gave us a drink each on the house.

Everyone felt warm and fuzzy inside...so much love in the air!

nhunter100

If you were happy enough to order it, eat/drink it what's the issue pointing out the undercharge? Just pay the full bill because if you don't the poor sap that undercharged you will pay ( this I learnt from my college days As a part time waitor). It's no different than theft.

Samuel T. Cogley

Don't say anything and increase the tip.

Steve

Does it come out of the staff wages?

Cupcake_Crisis

It depends. If it was like McDonald's or something I'd say nothing. But somewhere where I'd actually been waited on I'd say something.

everlast75

Donald Trump wrote: »

Harakiri.

Only way to maintain your honour OP. Think of your mortified family otherwise

Plus if you do it quickly enough, you might be able to salvage and return some of the food. Well you wouldn't be doing the actual returning, but they could come and collect it

Nope. Food would spill out... it'd be too messy

Samuel T. Cogley

Steve wrote: »

Does it come out of the staff wages?

Tips in my experience (if spotted which is unlikely) so hence the increase in the tip, unless the service was crap then, so long suckers!

anewme

Of course you'd say it...people make mistakes in all walks of life, that's why it's called human error - show me someone who has not made a mistake somewhere in their job.

Exploiting what is clearly a mistake is just dishonest whether it's a corporation or a corner shop. Why would you think you don't owe it?

At the end of the day the only thing you have is your good name and character and the only person you answer to is yourself. Personally, I'd not sell my integrity for keeping Schtum to gain a free plate of chips that someone forgot to charge.

Stheno

Steve wrote: »

Does it come out of the staff wages?

If it's noticed yes
It's why I always point it out

Samuel T. Cogley

Why is it that in these threads 90% of people take the moral high ground but almost no one I know whose car has had a ding while parked ever knew who the feck it was. It must be fierce windy out there, all these notes blowing away.

Outlaw Pete

Depends how good the meal and the service were.

Not up to my high standard and I'd be calling it karma and saying tough titty.

Excellent food and service and I'd point the error out.

Water John

I have actually done both. Sort of depends on the vibe at the time.
I certainly point in, say a shop if I am given too much change. If nothing else, the till won't balance and a staffer gets grief or a deduction.
Sorry if that broadens it.

anewme

Samuel T. Cogley wrote: »

Why is it that in these threads 90% of people take the moral high ground but almost no one I know whose car has had a ding while parked ever knew who the feck it was. It must be fierce windy out there, all these notes blowing away.

My car is brand new and is my pride and joy and I'd go totally mad if I came back to it damaged. I spend ages in car parks trying to find a space on its own where no one can ding me. I also would treat others property as i do my own.

It's really down to an individuals own moral code.

greencap

anewme wrote: »

My car is brand new and is my pride and joy and I'd go totalky mad if I came back to it damaged. I spend ages in car parks trying to find a space on its own where no one can ding me. I also would treat others property as i do my own.

It's really down to an individuals own moral code.

What about their bullsht code.

I'm severely allergic to bullsht.
So if I'm out somewhere, which is rare, having a good time, trying to clear my mind, relax. My system might have a reaction to the asshattery involved in standing around to get susans attention so she can call mike and get the key cause kevin has undercharged for ...which item was it again sir, oh yes thats right, do you have your receipt. And so forth.

Will I get some kind of refund for having to spend my time fixing their error?
Unlikely. Ill round the bill up, take a guess, minus the labor cost of employing me to calculate their bills.

Don't need my time wasted thanks.

Esse85

It does really depend on whether it was a coffee or a fillet steak.
I mean if I've had a 3 course dinner with my partner and I haven't been charged for the coffee's then I'd likely say nothing, if I haven't been charged for the steak then I've more of a decision to make.

Phoebas

Its happened to me a fair few times where they left off a desert or the coffees.
I tend not to mention it and just add it on to the tip.

If it's substantial amount I mention it, but that's only happened once or twice.

Phoebas

greencap wrote: »

What about their bullsht code.

I'm severely allergic to bullsht.
So if I'm out somewhere, which is rare, having a good time, trying to clear my mind, relax. My system might have a reaction to the asshattery involved in standing around to get susans attention so she can call mike and get the key cause kevin has undercharged for ...which item was it again sir, oh yes thats right, do you have your receipt. And so forth.

Will I get some kind of refund for having to spend my time fixing their error?
Unlikely. Ill round the bill up, take a guess, minus the labor cost of employing me to calculate their bills.

Don't need my time wasted thanks.

You should probably stay in more.

beertons

If you ate it and liked it, pay. If you didn't like it, pay. But leave no tip.

greencap

Phoebas wrote: »

You should probably stay in more.

You should probably do something my somethings.

anewme

greencap wrote: »

What about their bullsht code.

I'm severely allergic to bullsht.
So if I'm out somewhere, which is rare, having a good time, trying to clear my mind, relax. My system might have a reaction to the asshattery involved in standing around to get susans attention so she can call mike and get the key cause kevin has undercharged for ...which item was it again sir, oh yes thats right, do you have your receipt. And so forth.

Will I get some kind of refund for having to spend my time fixing their error?
Unlikely. Ill round the bill up, take a guess, minus the labor cost of employing me to calculate their bills.

Don't need my time wasted thanks.

Everyones time is precious.

We all make mistakes.

Was in a pub where the young loungeboy made a balls of the order. He would have done himself out of his float.

took Susan, Mike, Kevin and the whole shebang to sort the till.. the young guy was sweating and stressed.

That's not asshattery or bull****. It's a young fella trying to earn a few quid making a mistake.

We were all that soldier, anyone looking for a refund for time given to allow staff fix an honest mistake says more about themselves to be honest.

murpho999

I don't get the idea of spotting it, saying nothing and increasing the tip.

Why not just say it then and pay what you should pay.

Also, hate how it's taken as standard that you'll give a tip. This is not USA. Tipping is not mandatory.

Permabear

This post has been deleted.

greencap

anewme wrote: »

Everyones time is precious.

We all make mistakes.

Was in a pub where the young loungeboy made a balls of the order. He would have done himself out of his float.

took Susan, Mike, Kevin and the whole shebang to sort the till.. the young guy was sweating and stressed.

That's not asshattery or bull****. It's a young fella trying to earn a few quid making a mistake.

We were all that soldier, anyone looking for a refund for time given to allow staff fix an honest mistake says more about themselves to be honest.

hidilley ho waiterino. looks like someone made a bit of ..

oh, back of the queue, right you are.

guess we'll miss the ol' start of the film, but i suppose the lord has his ways.


hmm hmm hmm ... he is lord, he is lord

StripedBoxers

I would point out the error and pay for everything I'd ordered, same as if I was charged for something I hadn't ordered, I would point that out also.

Arghus

I'd pay, unless the service or food had been notably bad, then I'd be delighted not too.

Robsweezie

i wouldn't want to be dishonest, but i would likely say nothing out of concern of getting some poor sod into trouble., more than the thought of holding onto a couple more euro.

Especially if poor sod was otherwise a great host and looked after me well.

It's a vicious circle situation really, somebodys getting screwed. You say nothing and walk out, they're screwed out of a few bob. If you say something, you're screwed out of that few bob you could've held onto (albeit dishonestly) and you're potentially screwing over the staff that made the blunder. and ifs a huge amount,and the manager is so inclined, you could screw them out of a job. I'm probably being extreme there.

another thought.....if i thought the meal was a rip, in that the food didnt justify the price, I'd say nothing.

Minderbinder

I think whether the meal is nice or not should not be a consideration in deciding to pay or not to pay. If you ordered it you should pay for it. If the food is not nice then don't go there again.

jj880

Happened me with 2 drinks left off bill
I pointed it out at the till
Came to 40.10 with the drinks and i had 3 x twenty euro notes
They broke the 3rd 20 note to get 10 cent

Never again

Cloudio9

Samuel T. Cogley wrote: »

Why is it that in these threads 90% of people take the moral high ground but almost no one I know whose car has had a ding while parked ever knew who the feck it was. It must be fierce windy out there, all these notes blowing away.

Always park beside a Boardsie.

whoopsadoodles

greencap wrote: »

What about their bullsht code.

I'm severely allergic to bullsht.
So if I'm out somewhere, which is rare, having a good time, trying to clear my mind, relax. My system might have a reaction to the asshattery involved in standing around to get susans attention so she can call mike and get the key cause kevin has undercharged for ...which item was it again sir, oh yes thats right, do you have your receipt. And so forth.

Will I get some kind of refund for having to spend my time fixing their error?
Unlikely. Ill round the bill up, take a guess, minus the labor cost of employing me to calculate their bills.

Don't need my time wasted thanks.

Do you just walk around bubbling with anger the entire time or is it just you boards' posts?

seamusk84

Honestly I'd say nothing and if it was pointed out when paying I'd play ignorant and say I thought I was just getting a good deal and didn't pay attention to the items listed on the receipt.

But that's just me.

tomwaterford

seamusk84 wrote: »

Honestly I'd say nothing and if it was pointed out when paying I'd play ignorant and say I thought I was just getting a good deal and didn't pay attention to the items listed on the receipt.

But that's just me.

Being honest i would too....
Never occured to me that they would deduct peoples wages over this


Know a few who work in bars and reataurants and never heard them complain on this happening....but i guess it must happen in some places??

whoopsadoodles

seamusk84 wrote: »

Honestly I'd say nothing and if it was pointed out when paying I'd play ignorant and say I thought I was just getting a good deal and didn't pay attention to the items listed on the receipt.

But that's just me.

Wouldn't say it's just you, and I'd say most people who do it have no badness about it. Just think they're getting lucky.

The only time I haven't said it was somewhere the service was absolutely shocking and it took long enough to get the bill in the first place that I just though feck it, it's their own fault. Aside from that I've always pointed it out.

Beyondgone

Samuel T. Cogley wrote: »

Why is it that in these threads 90% of people take the moral high ground but almost no one I know whose car has had a ding while parked ever knew who the feck it was. It must be fierce windy out there, all these notes blowing away.

I lol at all the "Oh Oh Miss! Miss! Teacher! Teacher! ....I'd point out the error and make sure I paid for it all in full, because Buachailí Maith Miss!:)" posts.

Said no customer I've ever met irl, ever. Most real-life ones would be hustling the Missus and kids into the car that bit quicker, like Bonnie and Clyde, in case anyone noticed and came looking for the extra dosh.

You do have to love what a wonderful, virtuous world Boards is. Shame real life's nothing like that really.

Collie D

greencap wrote: »

I didn't order the faffing with a side of fcks sake.

This line made me laugh on the bus.

In response to the OP I have pointed out undercharges or too much change in shops, etc.
One time I noticed it in restaurant I couldn't get anybody's attention so **** it.

Having worked in a couple of restaurants I don't know of any where bill for a runnner for example is taken from staff member. Not even sure if that's legal? And would probably need a right prick of a boss to enforce it. Does Tesco take the cost of shoplifted items out of security's wages?

Glenster

I always know what its going to cost and I always pay what it costs.

Its not virtue signalling, As far as Im concerned the money is already gone once Ive eaten the food/received the product, so I'm not saving money, just not giving money I owe.

Also, Imagine you went in the next week and they saw you and told you you underpaid the week before, no saving is worth that shame.

Collie D

Collie D wrote: »

Having worked in a couple of restaurants I don't know of any where bill for a runnner for example is taken from staff member. Not even sure if that's legal? And would probably need a right prick of a boss to enforce it. Does Tesco take the cost of shoplifted items out of security's wages?

No, but presume that a warning would be in order. The employee's incompetence has cost the business money, a reprimand could be expected.