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Virgin and Meteor customer service

belinda502 · 2017-05-02 22:02:00

Considering switching from Three as they have 'retired' my price plan and upped the price. There appear to be better deals with Virgin and Meteor but was wondering what their customer service and networks are like. Any advice appreciated.

02-05-2017 10:02pm

#1

belinda502

Registered Users, Registered Users 2 Posts: 63 ✭✭

Join Date: December 2007

Posts: 49

Considering switching from Three as they have 'retired' my price plan and upped the price. There appear to be better deals with Virgin and Meteor but was wondering what their customer service and networks are like. Any advice appreciated.

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Comments

#2 03-05-2017 8:56am

Vahevala

Registered Users, Registered Users 2 Posts: 1,681 ✭✭✭

Join Date: February 2012

Posts: 1590

Virgin piggyback on the 3 Network, some people find that it works better than on the regular network. As far as I know they have an issue that you can't receive text messages from short code numbers.

http://support.virginmedia.ie/app/answers/detail/a_id/1507/~/mobile-premium-rate-services

Meteor's network for me I found patchy.

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