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Live Chat Recommendation

  • 01-03-2017 02:12PM
    #1
    shuffles03
    Registered Users, Registered Users 2 Posts: 2,065 ✭✭✭


    Hi,

    I'm looking to integrate live chat into our eCommerce platform. Our developers recommended LIVEPERSON (https://www.liveperson.com/).

    1 user / $49pm / unlimited chat sessions

    The one reason I was drawn to them was their free iOS app which would allow me to answer questions when I was away from the computer. However, the app is only available in the UK, US etc.

    Does anyone have any recommendations for alternative live chat?

    Thanks in advance.


Comments

  • #2
    luketitz
    Registered Users, Registered Users 2 Posts: 689 ✭✭✭luketitz


    shuffles03 wrote: »
    Hi,

    I'm looking to integrate live chat into our eCommerce platform. Our developers recommended LIVEPERSON (https://www.liveperson.com/).

    1 user / $49pm / unlimited chat sessions

    The one reason I was drawn to them was their free iOS app which would allow me to answer questions when I was away from the computer. However, the app is only available in the UK, US etc.

    Does anyone have any recommendations for alternative live chat?

    Thanks in advance.

    Freshdesk is a decent and more affordable option, along with eRecptionist for voice services


  • #3
    utmbuilder
    Registered Users, Registered Users 2 Posts: 476 ✭✭utmbuilder


    zopim is free for 1 user and integrates into zoho crm if you want


    https://www.zopim.com/pricing/


  • #4
    SurveyUCD
    Registered Users, Registered Users 2 Posts: 8 ✭SurveyUCD


    Zopim or getsitecontrol are nice tools.


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