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Returning a Gamestop controller

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  • 17-02-2017 1:26am
    #1
    topmanamillion
    Registered Users Posts: 3,299 ✭✭✭


    Hi,
    Hoping someone will be able to help me with this.
    I have a gamestop xbox 360 controller that I bought in 2015. I use it on my laptop but I don't do much gaming with it. Despite that the LB and A buttons are sticking.
    I actually store it in its box and I`ve just checked on the side of the box and it says it has a 5 year warranty.
    Would Gamestop honour this by just letting me take a new controller or would it have to be sent off for repair?
    thanks


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    #2
    me_irl
    Closed Accounts Posts: 2,400 ✭✭✭me_irl


    5 Year Manufacturers Warranty I'd say. You'd probably have to send it off to MS.


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    #3
    topmanamillion
    Registered Users Posts: 3,299 ✭✭✭topmanamillion


    me_irl wrote: »
    5 Year Manufacturers Warranty I'd say. You'd probably have to send it off to MS.

    I kind of thought this myself. Its actually an ownbrand gamestop one made by a company called PDP.
    I might just cough up the E30 for a new one and save myself the hassle.
    Thanks.


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    #4
    Wonda-Boy
    Registered Users Posts: 10,013 ✭✭✭✭Wonda-Boy


    You mad, get them shower of cowboys to fix it. You contract legally is where you purchased it from so gamestop have to give you the option of a repair or replace......if you dont want the hassle thats fine but get it fixed and buy a new one else where in the meantime.

    When the other comes back keep it as back up or sell it on adverts etc......let them away with nothing.


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    #5
    Temptamperu
    Registered Users Posts: 5,303 ✭✭✭Temptamperu


    Them gamespot ones are crap the A button goes after weeks. You could talk them into falling apart.


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    #6
    Potential-Monke
    Registered Users Posts: 13,834 ✭✭✭✭Potential-Monke


    Do you have the receipt?


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    #7
    topmanamillion
    Registered Users Posts: 3,299 ✭✭✭topmanamillion


    Cheers for the replies.
    Potential-Monke wrote: »
    Do you have the receipt?
    Yes. I amazed myself, but I keep the controller in its original box when I'm not using it and the receipt happened to be in the bottom of the box.
    Temptamperu wrote: »
    Them gamespot ones are crap the A button goes after weeks. You could talk them into falling apart.
    Tell me about it.
    I took it apart myself and its the conductive pad that has gone for the A button. Replacement ones for the official 360 controller are about E3 on ebay but I don't think they would fit this own brand one as its a different design.
    Wonda-Boy wrote: »
    You mad, get them shower of cowboys to fix it. You contract legally is where you purchased it from so gamestop have to give you the option of a repair or replace......if you dont want the hassle thats fine but get it fixed and buy a new one else where in the meantime.

    When the other comes back keep it as back up or sell it on adverts etc......let them away with nothing.

    Ah I know what you`re saying but there`s a lot of hassle in that.
    I actually went in the last day and had a look at the controllers they had without mentioning anything about the dodgy one I have.
    All the controllers were really cheap awful looking plasticy things.

    So if I did exchange the controller id have a crappy one that I would then either have to go to the trouble of selling on Adverts (with all the crap that entails) or leave it to gather dust in the press while I got a decent one. Doesn't make much sense to me.

    I`ve bought the official Xbox 360 controller off Amazon for E30. Gamestop tried to sell me a 2nd hand one for E35!.
    https://www.youtube.com/watch?v=27Z8EvowGEU
    I think I`ll just stay away from Gamestop in future as their selection is crap.


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