AIB suck balls

Mambaman

So I got changed 25 euro for not having the full amount of money in my account for my car insurance. 10 euro from bank and 15 from insurance company.
OK so thought I won't let that happen again. Roll on last Thursday. Made sure I had the right amount in, checked the app and money was taken out and dd was pending. Next day I see an extra 40 euro in my account. Couldn't understand why but anyway couldn't do much till Monday.
Roll on Monday and I get info telling me the payment never went in. Turns out over night aib canceled my direct debit and took 45 euro to pay for quaterly charges and then had the cheek to take another 10 euro off me cause I hadn't the funds to pay the direct debit.
Anybody else have this problem happen to them and can anyone point me in the right direction to different bank with less charges. Tnx.

antodeco

Always
Ingesting
Balls

Ghekko

Ulster bank 4 euro per month so no surprises.

ytpe2r5bxkn0c1

They were in the right - unpalatable as it is. Any bank would have done the same. You didn't allow for your quarterly fees and had insufficient funds.
Check out the charges for the various banks Ulster Bank elms to lowest for fees but most require a minimum balance held on account to escape fees altogether

biko

Did you try their help forum OP?
http://www.boards.ie/ttforum/1621

Atoms for Peace

Makes a change for once; its usually the banks doing the screwing.

Mambaman

Lyric Uptight Vaccination wrote:

They were in the right - unpalatable as it is. Any bank would have done the same. You didn't allow for your quarterly fees and had insufficient funds. Check out the charges for the various banks Ulster Bank elms to lowest for fees but most require a minimum balance held on account to escape fees altogether

Might be in the right but seems like a **** thing to do. Could they not have let the transaction go through and give me a bill for the quarterly charges. The fact is I spent that money before the bank charges went through. What if I bought some goods with that money in a shop. Would they tell me to bring back the goods?
Looks like ulster bank it is. **** I hate banks.

RossieMan

I'm not sure I understand this thread. You're moaning because you didn't have enough money? That's your fault. Quarterly fees are an expense that you should have adjusted for, it's your fault, not the banks.

Atari Jaguar

RossieMan wrote: »

I'm not sure I understand this thread. You're moaning because you didn't have enough money? That's your fault. Quarterly fees are an expense that you should have adjusted for, it's your fault, not the banks.

Sort of. The OP said they had a DD come out and AIB cancelled it to charge the Fees. Paint that whatever way you want it's not acceptable for AIB or any bank to cancel a DD without your permission. Now they have 10 euro missed DD from the bank and €15 missed DD from the insurance.

ytpe2r5bxkn0c1

Atari Jaguar wrote: »

Sort of. The OP said they had a DD come out and AIB cancelled it to charge the Fees. Paint that whatever way you want it's not acceptable for AIB or any bank to cancel a DD without your permission. Now they have 10 euro missed DD from the bank and €15 missed DD from the insurance.

Firstly was it a Direct Debt or a Standing Order; many people confuse the two.

The bank had every right to refuse the payment for insufficient funds. You can twist it against the big bad bank all you like but the OP did not have the necessary funds.

bigboss1986

FFS 45€ for 3 months????What a fecking rip off. 48€ a year with Ulster Bank

Cookie_Monster

45 for quarterly fees? Robbery...

Mambaman

RossieMan wrote:

I'm not sure I understand this thread. You're moaning because you didn't have enough money? That's your fault. Quarterly fees are an expense that you should have adjusted for, it's your fault, not the banks.

Yes I'm moaning but not cause I hadn't enough money to pay my bill. I did pay and then they canceled it.
Might be ok for you but im struggling to get by and it's not easy to pay all my bills but I do. All I'm saying is that they could be a little more understanding. The thing is I had a payment come into the bank the same evening as the charges and would have been plenty there to pay everything.

ytpe2r5bxkn0c1

Cookie_Monster wrote: »

45 for quarterly fees? Robbery...

AIB only charge €4.50 a quarter fees. The OP possibly had a mountain of transaction fees to pay.

Billy86

bigboss1986 wrote: »

FFS 45€ for 3 months????What a fecking rip off. 48€ a year with Ulster Bank

If you think that's bad, my bank in Canada wanted to chrge $30 (€20) a month for a standard current account! :pac:

Kristopherus

Lyric Uptight Vaccination wrote: »

Firstly was it a Direct Debt or a Standing Order; many people confuse the two.

The bank had every right to refuse the payment for insufficient funds. You can twist it against the big bad bank all you like but the OP did not have the necessary funds.

S.O's went out with the flood. You'll get a blank stare from a bank official if you ask for one nowadays.:(

ohnonotgmail

Mambaman wrote: »

Might be in the right but seems like a **** thing to do. Could they not have let the transaction go through and give me a bill for the quarterly charges. The fact is I spent that money before the bank charges went through. What if I bought some goods with that money in a shop. Would they tell me to bring back the goods?
Looks like ulster bank it is. **** I hate banks.

Who is "they"? There isnt a person sitting there deciding to accept or reject a DD. It is all automated.

ytpe2r5bxkn0c1

Kristopherus wrote: »

S.O's went out with the flood. You'll get a blank stare from a bank official if you ask for one nowadays.:(

I still have some.

Edit. And it seems so do AIB
https://aib.ie/ways-to-bank/aib-direct-debits-and-standing-orders

Edit. And Ulster Bank.
https://supportcentre.ulsterbank.ie/Searchable/913230352/What-is-the-difference-between-a-standing-order-and-a-direct-debit.htm

Blank stares my eye!

ohnonotgmail

Lyric Uptight Vaccination wrote: »

I still have some.

In fairness you probably still bank with the Medicis.

MilesMorales1

AIB has those rubbish pay in automated machines, for cash and cheques and that. 3 times those machines sucked up my money, didn't count it properly. I went proper procedure, went to the manager, filled in an incident report, all that stuff, never heard a word, never got a penny back. Tried call the manager in desperation one time, since it was €400 and I was desperate cos it was a lot of money, he called me a liar and threatened to call the gardai on me. Claimed they opened up the machines and checked them, all sorts. Total of €800, never use them again, ****ing gangsters.

ytpe2r5bxkn0c1

ohnonotgmail wrote: »

In fairness you probably still bank with the Medicis.

Hilarious.

Standing Orders are still part of everyday banking.

You do know what a bank is, right?

Mambaman

ohnonotgmail wrote:

Who is "they"? There isnt a person sitting there deciding to accept or reject a DD. It is all automated.

Well someone had to set it up.

whoopsadoodles

MilesMorales1 wrote: »

AIB has those rubbish pay in automated machines, for cash and cheques and that. 3 times those machines sucked up my money, didn't count it properly. I went proper procedure, went to the manager, filled in an incident report, all that stuff, never heard a word, never got a penny back. Tried call the manager in desperation one time, since it was €400 and I was desperate cos it was a lot of money, he called me a liar and threatened to call the gardai on me. Claimed they opened up the machines and checked them, all sorts. Total of €800, never use them again, ****ing gangsters.

It asks you to confirm the amount and if you say no it returns your money.

Ghekko

Sure you can set up standing orders online. Of course they are still part of everyday banking.
Have you actually received a notice of cancellation regarding the dd, or did they just refuse payment on this occasion as there were insufficient funds. As far as I recall from banking days if a dd hasn't been covered by sufficient funds and has to be returned unpaid a certain number of times, the bank can cancel it. I am open to correction on this though.

FobleAsNuck

PTSB, no fees

MilesMorales1

whoopsadoodles wrote: »

It asks you to confirm the amount and if you say no it returns your money.

I did. It returned my money, minus the 400 quid or whatever amount.

ohnonotgmail

Lyric Uptight Vaccination wrote: »

Hilarious.

Standing Orders are still part of everyday banking.

You do know what a bank is, right?

ah here it was a joke. no need to be cranky.

whoopsadoodles

Kristopherus wrote: »

S.O's went out with the flood. You'll get a blank stare from a bank official if you ask for one nowadays.:(

They did in their arse.

Almost every landlord in the country gets paid ny SO. People use them for their savings accounts. For childcare fees. For everything basically that isn't a different amount each time and is paid on the same day each month/week.

ytpe2r5bxkn0c1

ohnonotgmail wrote: »

ah here it was a joke. no need to be cranky.

Crankiness comes as a right of old age when someone tries to take the pïss.

namloc1980

Mambaman wrote: »

Well someone had to set it up.

Under SEPA you actually set up the DD with the originator (the service provider), not the bank.

Mambaman

Ghekko wrote:

Sure you can set up standing orders online. Of course they are still part of everyday banking. Have you actually received a notice of cancellation regarding the dd, or did they just refuse payment on this occasion as there were insufficient funds. As far as I recall from banking days if a dd hasn't been covered by sufficient funds and has to be returned unpaid a certain number of times, the bank can cancel it. I am open to correction on this though.

Just checked the days.
It was Wednesday night when payment for insurance went through. All was good Thursday. The payment was pending and the funds where gone from my account with a few quid left over. Then Fri came and the bank stopped the payment and we'll you know the rest.

Alf Veedersane

Kristopherus wrote: »

S.O's went out with the flood. You'll get a blank stare from a bank official if you ask for one nowadays.:(

Oh. Does that mean the three I have set up each month aren't actually paying out money?

Kristopherus

Lyric Uptight Vaccination wrote: »

I still have some.

Edit. And it seems so do AIB
https://aib.ie/ways-to-bank/aib-direct-debits-and-standing-orders

Edit. And Ulster Bank.
https://supportcentre.ulsterbank.ie/Searchable/913230352/What-is-the-difference-between-a-standing-order-and-a-direct-debit.htm

Blank stares my eye!

So have I. And its the guts of 10 yrs ago that good old UB tried to entice me to do DD's instead.

ytpe2r5bxkn0c1

FobleAsNuck wrote: »

PTSB, no fees

€4 per month but no transaction charges with conditions, according to their website.

Ulster Bank, no monthly fees, with conditions.

namloc1980

My dad refuses to set up DDs. Doesn't trust them as he reckons he could be defrauded, so pays all bills by cheque. I've pointed out to him on numerous occasions that on a cheque he is giving someone his account number and his signature which is a much bigger potential fraud threat, but to no avail.

ytpe2r5bxkn0c1

Kristopherus wrote: »

So have I. And its the guts of 10 yrs ago that good old UB tried to entice me to do DD's instead.

I set a new one up in Ulster Bank less than 3 months ago.

buried

Nothing like a thread about bank transaction fees in early January to get the juices flowing

Raging_Ninja

namloc1980 wrote: »

My dad refuses to set up DDs. Doesn't trust them as he reckons he could be defrauded, so pays all bills by cheque. I've pointed out to him on numerous occasions that on a cheque he is giving someone his account number and his signature which is a much bigger potential fraud threat, but to no avail.

Tbh he's right not to pay via direct debit - it's awful easy to be double charged or charged the wrong amount, and when that happens guess how long it takes to get the money back in anything less than a few months. You are after all trusting them to charge you the correct amount.

myshirt

The biggest issue is that if you miss insurance 3 times, they will ask for payment in full after that, including at renewals.

3 strikes and you're out. Really messes it up for people who would like to pay insurance monthly in future cycles.

Strange that AIB prioritise their own fees above payments that got in there before them, albeit around the same time.

rawn

Ghekko wrote:

Ulster bank 4 euro per month so no surprises.

I find it better value to upgrade to UB's ufirst account, it's €10pm. This covers my mobile phone insurance and i get 25% back when I buy tickets on ticketmaster. Also interest free overdraft. I'm pretty sure as well that when a DD fails on me I'm only charged €4.44.

Raging_Ninja

myshirt wrote: »

The biggest issue is that if you miss insurance 3 times, they will ask for payment in full after that, including at renewals.

3 strikes and you're out. Really messes it up for people who would like to pay insurance monthly in future cycles.

Strange that AIB prioritise their own fees above payments that got in there before them, albeit around the same time.

In the US it was common for banks to charge their own fees before applying deposits. That way, even though the deposit went in on the same day, it wasn't applied to the account so they would then charge the insufficient funds penalty.

Similarly here it was common practice that if you did a withdrawal from an ATM and didn't take the money such that it would then be sucked back in by the machine, the banks would not credit the money back into their account. Was a big scandal here in the 90s about it.

Tbh u don't blame any financial institution for charging their own fees first, why should they put somebody else ahead of themselves?

Phil.x

PTSB = FREE, once you lodge €1500 per month.

Kristopherus

Alf Veedersane wrote: »

Oh. Does that mean the three I have set up each month aren't actually paying out money?

That would be lovely, would'nt it ?:D

ytpe2r5bxkn0c1

Raging_Ninja wrote: »

Tbh he's right not to pay via direct debit - it's awful easy to be double charged or charged the wrong amount, and when that happens guess how long it takes to get the money back in anything less than a few months. You are after all trusting them to charge you the correct amount.

I'm sure mistakes happen but I've used them all my life (now 73) and have them for all utilities, club memberships, insurance, TV licence, etc and never had I had a single problem of any sort. They make life so easy.

But, we digress.

namloc1980

Raging_Ninja wrote: »

Tbh he's right not to pay via direct debit - it's awful easy to be double charged or charged the wrong amount, and when that happens guess how long it takes to get the money back in anything less than a few months. You are after all trusting them to charge you the correct amount.

Since SEPA that's no longer the case. You get a no questions asked refund of up to the last two months payments. Cheque fraud is much greater "real" risk.

ben.schlomo

whoopsadoodles wrote: »

It asks you to confirm the amount and if you say no it returns your money.

I find them great, regularly use them.

Raging_Ninja

namloc1980 wrote: »

Since SEPA that's no longer the case. You get a no questions asked refund of up to the last two months payments. Cheque fraud is much greater "real" risk.

Cool, thanks for the info. That scenario happened to a guy I worked with when UPC took €200 off him right before Christmas a few years ago, and it was February before he got it back.

The_Valeyard

Been with AIb for years, never once, got my balls sucked by them

Atari Jaguar

Lyric Uptight Vaccination wrote: »

Firstly was it a Direct Debt or a Standing Order; many people confuse the two.

The bank had every right to refuse the payment for insufficient funds. You can twist it against the big bad bank all you like but the OP did not have the necessary funds.

That's not what they did. The OP had funds, but the DD was cancelled to allocate the already drawn funds to charges. And 48 euro for 3 months charges is big bad bank.

anewme

Brilliant thread title

dennyire

FobleAsNuck wrote: »

PTSB, no fees

^^^^^^^^^

Best ever