plucky shop assistants

Robsweezie

Ashamed to say I allowed the will of a persuasive shop assistant to coax me into leaving the store with something I only bought half heartedly. She engaged with me the minute I walked in, asked my name, what I was looking for, fetched some stuff. Complimented my clobber. Likely on commission. I know its only an illusion and the whole tone of the exchange was ''give me your money'' and I felt like id just played into her hands afterwards, but she put in more effort than id seen anywhere in clothing shops. Usually all you get is ''alright for sizes?'' and thats that.

I dont know if i like this more aggressive style of sales. but it got results. for her at least. I felt like I couldnt say no. I was shocked at how servile I was being. she wasnt leaving me alone until i actually would tell her to. people like that can be dangerous, preying on your kindness and unwillingness to say no. bit like those chuggers on the streets. I signed up for one of those donations before despite not even wanting to.


I fully plan on bringing the gear back tomorrow anyway. and be more dogged next time.

what you make of those ''hands on'' assistants in the shops?

learn_more

I completely ignore them. I don't listen to what they say and usually reply with "I'm fine thanks". "Just browsing" or something similar.Let them know straight away as politely as you can that you don't wan't to interact with them.

Actually when I'm shopping I usually have my earbuds in and I just pretend not to hear them.

buried

Robsweezie

learn_more wrote:

Actually when I'm shopping I usually have my earbuds in and I just pretend not to hear them.

Good trick

boobar

Well, I'm pretty hopeless when it comes to shopping for clothes. I find it difficult to get clothes that suit me, until I happened upon this men's clothes shop a few years back. It's a sole trader operation, the guy really appreciated the business so I get all my casual clothes from him. He likes to see me walk in at Christmas time like this year I spent €600 in half an.hour. But he knows what suits me and he'll say if something doesn't and just grab the cash. So I'd encourage everyone to give the sole trader some business this year if they can.

Widdershins

The staff of the LUSH store, purveyors of stinky bath products, are notoriously enthusiastic.

_Kaiser_

learn_more wrote: »

Actually when I'm shopping I usually have my earbuds in and I just pretend not to hear them.

Unless they actually have music playing and can't hear legiimate questions.. like the guy in the subway line yesterday who was asked 3 times what he wanted before he copped it :rolleyes: Although they're still not as bad as the muppets I see driving with earbuds in - WTF like?

Besides, why pretend you can't hear them to avoid interaction. As you actually said, just politely say "I'm fine, thanks" and that's it.

harry Bailey esq

Robsweezie wrote: »

Ashamed to say I allowed the will of a persuasive shop assistant to coax me into leaving the store with something I only bought half heartedly. She engaged with me the minute I walked in, asked my name, what I was looking for, fetched some stuff. Complimented my clobber.

You got off lightly, I was leaving a store recently with an item i didn't really want.At least you got a compliment on your attire.I got maced and then restrained til the cops arrived for my efforts.

05eaftqbrs9jlh

People still go into shops?

Del2005

Robsweezie wrote: »

Ashamed to say I allowed the will of a persuasive shop assistant to coax me into leaving the store with something I only bought half heartedly. She engaged with me the minute I walked in, asked my name, what I was looking for, fetched some stuff. Complimented my clobber. Likely on commission. I know its only an illusion and the whole tone of the exchange was ''give me your money'' and I felt like id just played into her hands afterwards, but she put in more effort than id seen anywhere in clothing shops. Usually all you get is ''alright for sizes?'' and thats that.

I dont know if i like this more aggressive style of sales. but it got results. for her at least. I felt like I couldnt say no. I was shocked at how servile I was being. she wasnt leaving me alone until i actually would tell her to. people like that can be dangerous, preying on your kindness and unwillingness to say no. bit like those chuggers on the streets. I signed up for one of those donations before despite not even wanting to.


I fully plan on bringing the gear back tomorrow anyway. and be more dogged next time.

what you make of those ''hands on'' assistants in the shops?

Just make sure that she isn't on duty, you'll buy half the shop this time.

D0NNELLY

Ezra Loud Pancreas wrote: »

People still go into shops?

You don't?

kippy

D0NNELLY wrote: »

You don't?

Too cool for school no doubt.

MadDog76

Ezra Loud Pancreas wrote: »

People still go into shops?

Some people even leave the house ......... mad, I know. :rolleyes:

Sleeper12

I don't do a lot of shopping but I politely decline any offers of help. I ask for a bit of space and say I'll give them a shout when I've picked something or need help.

thelad95

Funnily enough, although these people are employed to drive sales, people often stay away from them because they can't be arsed having to deal with that rhetoric.

If I'm clothes shopping and I look into a shop where it looks I'll be hassled, I'll definitely give it a wide berth.

Similarly, I know a lot of people who've gone into lush and vowed never to return they literally try and guilt you into buying all the most expensive crap they have.

Robsweezie

Del2005 wrote:

Just make sure that she isn't on duty, you'll buy half the shop this time.

Oh I'm going in prepared today. Quick recon of the shop first to see if shes there, then head in and do the business. I've packed a handgun and frag grenades in case sh1t goes down.

I probably should just burn the place down as per boards standards.

_Jamie_

I was in Brown Thomas last week. I've wanted Ray-Bans for ages but could never justify the cost but my sister got me a €150 BT voucher as an extra wedding present so I finally was able to get them. Went in and, my gawd, the salesperson was SO pushy. If the voucher hadn't been for BT, I'd have been buying them elsewhere. They had a deal where you could get a second pair for €50 off and she kept going on about it even after it was clear I wasn't interested. She also wouldn't give me a second alone to try on different kinds and just talk with my sister and mother about them quietly. She just kept handing me glasses even though there was a full display there that I was well capable of going through myself. She seemed to not be able to read that I was definitely going to buy and that there was no need to be pushy. From my own retail days, it's easy enough to tell if someone is just casually browsing or if they seriously want to buy. Luckily I got the ones I wanted as I kinda had an idea what kind I wanted before going in but it was such a stressful experience. If I hadn't a voucher, I would have been out of there without buying anything very quickly.

Faith+1

Ireland is still no-where near the level of annoying shop assistants that they have in the states. Once you make eye contact you're fcuked.

wakka12

Widdershins wrote: »

The staff of the LUSH store, purveyors of stinky bath products, are notoriously enthusiastic.

They're more like nice/friendly than forcing sales on you like the worker in the OP

razorblunt

boobar wrote: »

Well, I'm pretty hopeless when it comes to shopping for clothes. I find it difficult to get clothes that suit me, until I happened upon this men's clothes shop a few years back. It's a sole trader operation, the guy really appreciated the business so I get all my casual clothes from him. He likes to see me walk in at Christmas time like this year I spent €600 in half an.hour. But he knows what suits me and he'll say if something doesn't and just grab the cash. So I'd encourage everyone to give the sole trader some business this year if they can.

My Dad looks like wise, buys the bits and pieces from the larger stores but twice a year he'll go into the sole trader. If he's pressed for time they let him take home the clobber and return the items he doesn't want, then they charge him for what he keeps.

Senna

"I'm grand, just looking, thanks"

Widdershins

wakka12 wrote: »

They're more like nice/friendly than forcing sales on you like the worker in the OP

That's true. Just really enthusiastic

I've a friend who's pretty hard up and sometimes he takes his little girl in there when he has his weekend custody of her and the staff give her free treatments and stuff.

Crazyteacher

Next are notorious for this type of behaviour. Let me browse please never works. Ended up impulse buying a pair of boots of them yesterday so the girl would leave me alone. Totally regretting it today. Grrr!

Fred Swanson

This post has been deleted.

Robsweezie

_Jamie_ wrote: »

I was in Brown Thomas last week. I've wanted Ray-Bans for ages but could never justify the cost but my sister got me a €150 BT voucher as an extra wedding present so I finally was able to get them. Went in and, my gawd, the salesperson was SO pushy. If the voucher hadn't been for BT, I'd have been buying them elsewhere. They had a deal where you could get a second pair for €50 off and she kept going on about it even after it was clear I wasn't interested. She also wouldn't give me a second alone to try on different kinds and just talk with my sister and mother about them quietly. She just kept handing me glasses even though there was a full display there that I was well capable of going through myself. She seemed to not be able to read that I was definitely going to buy and that there was no need to be pushy. From my own retail days, it's easy enough to tell if someone is just casually browsing or if they seriously want to buy. Luckily I got the ones I wanted as I kinda had an idea what kind I wanted before going in but it was such a stressful experience. If I hadn't a voucher, I would have been out of there without buying anything every quickly.

yeah, mine was on me all the way to the changing room, she actually marched me there, checking up on me as well. But she was nice. not the type you'd want to punch or anything. just not used to that level of persistence from staff like that. I played along with the whole thing. I knew I only half wanted the gear as I walked out with it. dealing with the likes of her again, I'd be more assertive.

I think there's a bit of psychology in it, that they target the timid looking, unassuming shoppers that likely wont tell them to **** off, through lack of confidence/assertiveness or just politeness and people pleasing. I would fall into the latter, with a dose of the former in this case.

Her style of sales works for some, but I prefer to be left alone and pick my sh!t.

anyway, went back to the place today to get refunded and no sign of her. thank foockk

bikubesong

I worked in fashion retail for several years (might end up going back to it yet). I'm a bit surprised by some of the sentiments in this thread?!

If someone said they didn't need assistance or acted like they didn't want to make conversation, I would always back off. Nobody is going to hold a gun to your head and force you to buy something. I hate overly pushy sales assistants too, so I get why that annoys people, but bear in mind that those people could be under a lot of pressure to make targets or commission.

I can only speak for myself but I never viewed people coming in the door as a walking wallet or someone to be taken advantage of. Honestly, retail can be so boring when you're standing around folding clothes for hours - the times when I got to have a chat and assist customers were actually a respite from the monotony of the day. You can end up having genuinely interesting conversations because you're meeting people of all ages/walks of life, people that you would never have the opportunity to talk to in any other environment.

Junkyard Tom

https://www.youtube.com/watch?v=xkW_ZkMtmlQ

TOss Sweep

Faith+1 wrote: »

Ireland is still no-where near the level of annoying shop assistants that they have in the states. Once you make eye contact you're fcuked.

Meh here 3 years and I tell them the same that I say to any shop assistant No Thanks! They are more annoying with their fake happy go lucky attitudes that is for sure.

bodhrandude

Chewing the Fat, prequel in a way to the current Still Game (Classic Scottish Comedy). Chewing the Fat used to always feature this skit, loosely based on Dixon Salesmen and their overtly plucky attitude to get the sale, these guys always failing miserably to retain customer interest.

The Rape of Lucretia

And then these sales folk moan about everybody shopping on line. Join the dots bricks and mortar.

qo2cj1dsne8y4k

_Jamie_ wrote: »

I was in Brown Thomas last week. I've wanted Ray-Bans for ages but could never justify the cost but my sister got me a €150 BT voucher as an extra wedding present so I finally was able to get them. Went in and, my gawd, the salesperson was SO pushy. If the voucher hadn't been for BT, I'd have been buying them elsewhere. They had a deal where you could get a second pair for €50 off and she kept going on about it even after it was clear I wasn't interested. She also wouldn't give me a second alone to try on different kinds and just talk with my sister and mother about them quietly. She just kept handing me glasses even though there was a full display there that I was well capable of going through myself. She seemed to not be able to read that I was definitely going to buy and that there was no need to be pushy. From my own retail days, it's easy enough to tell if someone is just casually browsing or if they seriously want to buy. Luckily I got the ones I wanted as I kinda had an idea what kind I wanted before going in but it was such a stressful experience. If I hadn't a voucher, I would have been out of there without buying anything every quickly.

Is she an older lady? She scared me away lots of times if it's who I think it is

osarusan

_Jamie_

Mr.S wrote: »

How can it not work? Just tell them to go away!

With a pushy salesperson, it's surprisingly difficult. See my earlier post. I told the assistant that I was grand just trying them on and that I wasn't interested in the promotion she was pushing but for the fifteen minutes I was there, she did not leave me alone for even 30 seconds and keep trying to get me to buy two pairs. Incredibly thick-skinned woman blinded by thoughts of her sales commission.

_Jamie_

LexieOnRale wrote: »

Is she an older lady? She scared me away lots of times if it's who I think it is

Yes!!!! I think you know who I am talking about, Lexie! I don't know what she is at. She is costing herself commission with that tack. Like I said, I was definitely going to buy because I had a voucher but if I had gone to that concession voucher-less I would have backed away and bought my sunglasses elsewhere. There's other places in Dublin to get Ray-Bans. People just want to try on glasses in peace and usually bring someone with them for a second opinion. A salesperson is barely required in this instance, people tend to know themselves what suits their face. The only thing you'd need them for is to ask specifics about a product eg. are they polarised etc.

aujopimur

Was she a hottie?.

wdmfapq4zs83hv

Hate pushy sales people puts me right off. In particular in the States. I tend to put my earphones in too and pretend not to hear. I find the ones in the States soooo false though and actually hostile if you say your fine thanks. Victorias Secret is one shop I love but God I hate the staff.

nice_guy80

once got cornered into buying wax for boots in arnotts by a very good looking sale assistant

didn't even own a pair of boots

ytpe2r5bxkn0c1

I tell them I don't want any assistance and will ask if I need them. In one clothes shop that I use regularly I once even told the owner I was leaving if the sales assistants didn't leave me alone. I browsed and bought a few items and he now say 'leave him to it' when I go in. I can't abide sales people hovering around when I'm buying anything.

Robsweezie

bikubesong wrote:

I can only speak for myself but I never viewed people coming in the door as a walking wallet or someone to be taken advantage of. Honestly, retail can be so boring when you're standing around folding clothes for hours - the times when I got to have a chat and assist customers were actually a respite from the monotony of the day. You can end up having genuinely interesting conversations because you're meeting people of all ages/walks of life, people that you would never have the opportunity to talk to in any other environment.

Apologies, didn't mean to paint all retail assistants as money grabbers.

_Jamie_

bikubesong wrote: »

I hate overly pushy sales assistants too, so I get why that annoys people, but bear in mind that those people could be under a lot of pressure to make targets or commission.

Absolutely no justification for pushiness. To be blunt, it's not my concern if someone wants or needs to bump up their commission.

c68zapdsm5i1ru

I just leave the shop if the sales assistant keeps pestering me or hovering around waiting to pounce the minute I show an interest in something. It really drives me mad when they won't leave you alone to browse in comfort.

xzanti

Urgh, nothing gets me out of a shop quicker than someone trying 'help' me.

I can see your merchandise clearly so unless I ask for help, I'm fine.

Shop assistants making there presence felt and letting me know that they're here if needed is great, but when they come over and start explaining a product that I'm holding in my hand is just annoying.

People in gift shops in foreign countries are the worst for it. Just let me peruse, for the love of God let me peruse!!!!!!!!!

/rant.

Mr. FoggPatches

I'm more likely to buy nothing and walk out if the shop assistant won't leave me alone.
If I want your help, I'll let you know.