Sony accounts compromised - upgrade your security

Kimbot

There have been a few accounts "hacked" over the past couple of weeks.

http://www.bbc.com/news/technology-37975241

If people haven't changed their accounts to 2fa then do so now

https://blog.malwarebytes.com/security-world/2016/08/how-to-enable-2fa-on-the-playstation-network/

Also maybe looking at adding 2fa to your other online accounts where possible to protect yourself especially with any financial info on accounts.

For anyone that had money take from their Paypal using their PSN please take note of this:

If your account has been hacked and money charged from your Paypal, people should go directly to Sony with it and not Paypal. That seems to be causing additional problems as it's going to take longer to get your account back/unbanned in that scenario.
https://www.playstation.com/en-ie/ge...-and-accounts/

Account debt - The user has requested a refund for a purchase through their bank (chargeback). This will usually result in a suspension until the debt is paid back. Please contact us for assistance.

brevity

I keep getting a change password notification from Sony but don't know if it's genuine.

Anyone else getting one?

Kimbot

brevity wrote: »

I keep getting a change password notification from Sony but don't know if it's genuine.

Anyone else getting one?

Is it an email?

brevity

jonnycivic wrote: »

Is it an email?

Yea, can happen up to 3 or 4 times a day.

This is the link:

https://account.sonyentertainmentnetwork.com/security/validate-password-reset-token...

Kimbot

brevity wrote: »

Yea, can happen up to 3 or 4 times a day.

This is the link:

https://account.sonyentertainmentnetwork.com/security/validate-password-reset-token...

Well I wouldnt use the link but go through your console or their website and reset your password.

Nailz

brevity wrote: »

Yea, can happen up to 3 or 4 times a day.

This is the link:

https://account.sonyentertainmentnetwork.com/security/validate-password-reset-token...

Sounds like you're details have been stolen from a service breach (can be any amount of them) and put up on the dark web for people to have free reign with. I would recommend not just enabling 2FA, but also changing your email address and password. Your email address is hardly a Yahoo account, is it?

https://haveibeenpwned.com/

Use the above website to see if your login email has been compromised in a breach. If you do decide to change your email address, make sure that you check that address hasn't been compromised either. In any case, try and use a unique password, independent from all your other passwords, just to be safe. You should really do that with every online service, it's a pain remembering unique passwords, but it's necessary unfortunately.

Varik

brevity wrote: »

Yea, can happen up to 3 or 4 times a day.

This is the link:

https://account.sonyentertainmentnetwork.com/security/validate-password-reset-token...

It means someone knows your email for the account and is hitting "forgot password" to be sent that email.

could be someone you know being a **** or more likely an email address showed up elsewhere and they're seeing if it matches up elsewhere.

Kimbot

Varik wrote: »

It means someone knows your email for the account and is hitting "forgot password" to be sent that email.

Interesting, I had a look in my email there for my PSN account and havent gotten those types of mails in a long time from them.

Varik

Checked to see if any other information was needed for a reset, just needed email and it sent the reset only had to do a human image check thing.

https://account.sonyentertainmentnetwork.com/liquid/reg/account/trouble-shooter!input.action?troubleSignIn=true

Sony Entertainment Network Password Change Notification

To change the password for your Sony Entertainment Network Account, please click on the following link.

link to reset

This link expires 24 hours from the time that it was sent. The link directs you to the Sony Entertainment Network Account Management website, where you can enter a new password.




This e-mail message has been delivered from a send-only address. Please do not reply to this message. For more information about your Account, please visit the links below.

Support:
https://www.playstation.com/get-help/contact-us/

For more information on our terms and policies, please visit the link below:

Terms of Use and Privacy Policy:
https://www.playstation.com/legal/PSNTerms/

This email has been sent on behalf of Sony Interactive Entertainment Network Europe Limited, a company registered in the United Kingdom with registration number 06020283, with its registered address at 10 Great Marlborough Street, London, W1F 7LP. The email has been delivered from a send-only address. Please do not reply to this message. If you have any queries, please contact Customer Support using the contact details found at http://eu.playstation.com/support/

“PlayStation” is a registered trademark of Sony Interactive Entertainment Inc and “SONY” is a registered trademark of Sony Corporation. .

Penn

The fact that it seems to only be happening in UK and Ireland is what's really weird about this.

jonnycivic, could you edit in to your OP that if your account has been hacked and money charged from your Paypal, people should go directly to Sony with it and not Paypal. That seems to be causing additional problems as it's going to take longer to get your account back/unbanned in that scenario.
https://www.playstation.com/en-ie/get-help/help-library/my-account/grief-reporting/banned-and-suspended-consoles-and-accounts/

Account debt - The user has requested a refund for a purchase through their bank (chargeback). This will usually result in a suspension until the debt is paid back. Please contact us for assistance.

Penn

Varik wrote: »

Checked to see if any other information was needed for a reset, just needed email and it sent the reset only had to do a human image check thing.

https://account.sonyentertainmentnetwork.com/liquid/reg/account/trouble-shooter!input.action?troubleSignIn=true

So for that, they'd have to have access to your email account? That's more worrying than hacking your PSN account. Any multitude of sites they could send a Forgotten Password request for

Kimbot

Penn wrote: »

The fact that it seems to only be happening in UK and Ireland is what's really weird about this.

jonnycivic, could you edit in to your OP that if your account has been hacked and money charged from your Paypal, people should go directly to Sony with it and not Paypal. That seems to be causing additional problems as it's going to take longer to get your account back/unbanned in that scenario.
https://www.playstation.com/en-ie/get-help/help-library/my-account/grief-reporting/banned-and-suspended-consoles-and-accounts/

Done was looking for info on that but with the PS site blocked in work its a pain haha

Varik

Penn wrote: »

So for that, they'd have to have access to your email account? That's more worrying than hacking your PSN account. Any multitude of sites they could send a Forgotten Password request for

Just referring to the repeated emails to allow a person to reset their password, all they'd need is the address but that doesn't do much on it's own.

Problem is if they know you're email, and send you a fake email if someone was to click on that and foolishly enter any additional details.

brevity

Nailz wrote: »

Sounds like you're details have been stolen from a service breach (can be any amount of them) and put up on the dark web for people to have free reign with. I would recommend not just enabling 2FA, but also changing your email address and password. Your email address is hardly a Yahoo account, is it?

https://haveibeenpwned.com/

Use the above website to see if your login email has been compromised in a breach. If you do decide to change your email address, make sure that you check that address hasn't been compromised either. In any case, try and use a unique password, independent from all your other passwords, just to be safe. You should really do that with every online service, it's a pain remembering unique passwords, but it's necessary unfortunately.

Ya that's what I suspected. I don't use PSN anymore as i don't have time to be honest.

It's a Gmail account but that passwords aren't the same and I have 2FA on my Gmail account.

Will check that site now. Thanks

Kingp35

Nailz wrote: »

You should really do that with every online service, it's a pain remembering unique passwords, but it's necessary unfortunately.

Completely agree with this. The best way is download Last Pass. It's a password manager/generator that will allow you to keep track of all your passwords. It's also available for mobile phones.

ibFoxer

I was given to understand on a previous thread that there was no PSN security breach? What I took from it, and of course I'm open to correction, was that it was isolated, and just like Mortgage Backed Securities in 2007, PSN was strong?

Kimbot

ibFoxer wrote: »

I was given to understand on a previous thread that there was no PSN security breach? What I took from it, and of course I'm open to correction, was that it was isolated, and just like Mortgage Backed Securities in 2007, PSN was strong?

THERE STILL HAS BEEN NO PSN SECURITY BREACH!!!!

ibFoxer

jonnycivic wrote: »

THERE STILL HAS BEEN NO PSN SECURITY BREACH!!!!

I'm sorry Jonny, it's has all the hallmarks. Your staunch defence kinda reminds me of this https://www.youtube.com/shared?ci=B43KDOZuEwo

No offence intended

EoinHef

ibFoxer wrote: »

I'm sorry Jonny, it's has all the hallmarks. Your staunch defence kinda reminds me of this https://www.youtube.com/shared?ci=B43KDOZuEwo

No offence intended

If johnnys word is not good enough maybe you will take the security experts opinion in the BBC article linked earlier in the thread. You have no clue and are basing your assumption on zero fact. Come back when you have a few facts.


Ill even link it again for ye:

http://www.bbc.com/news/technology-37975241

Kimbot

ibFoxer wrote: »

I'm sorry Jonny, it's has all the hallmarks. Your staunch defence kinda reminds me of this https://www.youtube.com/shared?ci=B43KDOZuEwo

No offence intended

I am staunch in my defense about it because I actually bothered to read into it and to save others time I even provided the information right here in my first post.

Riesen_Meal

One look at Sony's UK AskPSN Twitter handle should tell anyone what they need to know...

Nearly every person tweeting them since last weekend has been someone from UK/Ireland with compromised account details...

ibFoxer

EoinHef wrote: »

If johnnys word is not good enough maybe you will take the security experts opinion in the BBC article linked earlier in the thread. You have no clue and are basing your assumption on zero fact. Come back when you have a few facts.


Ill even link it again for ye:

http://www.bbc.com/news/technology-37975241

Explain this to me then, since I'm obviously not bright enough to get it- how is it that a brother of a work colleague of mine has an email address, let's assume it's JohnPSN@gmail.com, that he uses only for PSN, is for the last 3 weeks receiving notifications of a password change, he works for a cloud computing firm,and is very technically advanced. Another friend of mine uses his email for 3 accounts, XBL, PSN and Steam, yet has only ever had trouble with PSN. Or the countless number of cases across the World Wide Web- Fireteam Chat Podcast Facebook page, Twitter, Reddit, etc etc.

But please, continue the rhetoric, as I obviously have no clue.

Kimbot

ibFoxer wrote: »

Explain this to me then, since I'm obviously not bright enough to get it- how is it that a brother of a work colleague of mine has an email address, let's assume it's JohnPSN@gmail.com, that he uses only for PSN, is for the last 3 weeks receiving notifications of a password change, he works for a cloud computing firm,and is very technically advanced. Another friend of mine uses his email for 3 accounts, XBL, PSN and Steam, yet has only ever had trouble with PSN. Or the countless number of cases across the World Wide Web- Fireteam Chat Podcast Facebook page, Twitter, Reddit, etc etc.

But please, continue the rhetoric, as I obviously have no clue.

This is the direct quote from the article from a security advisor on the matter:

Cybersecurity expert Prof Alan Woodward said if there had been a breach, the leaked data would probably have appeared elsewhere.
"There are two ways this could happen: either someone has got into Sony's central systems, which have been compromised before, or people's individual systems have been compromised," he told the BBC.
"If there had been some kind of central breach, the dark web would have been alight with it and we in the industry would be aware of it by now, I have not seen anything.
He added that if individual accounts had been breached and Sony had reset their passwords then users would expect to be notified by email.
"The fact they haven't suggests that usernames and passwords have been given away unintentionally," he said.
"Clearly if someone is spending money it is criminal activity."
Sony was unable to clarify how many users were affected and the issue only appears to be affecting PlayStation users in the UK.

What is to say your friends systems arent compromised? And dont forget, mobile phones, tablets and anywhere else they log in to their account could be compromised by a keylogger etc. But its ok the experts are wrong and your right so its all sony's fault :rolleyes:

Penn

ibFoxer wrote: »

Explain this to me then, since I'm obviously not bright enough to get it- how is it that a brother of a work colleague of mine has an email address, let's assume it's JohnPSN@gmail.com, that he uses only for PSN, is for the last 3 weeks receiving notifications of a password change, he works for a cloud computing firm,and is very technically advanced. Another friend of mine uses his email for 3 accounts, XBL, PSN and Steam, yet has only ever had trouble with PSN. Or the countless number of cases across the World Wide Web- Fireteam Chat Podcast Facebook page, Twitter, Reddit, etc etc.

But please, continue the rhetoric, as I obviously have no clue.

We don't know. That's the answer. It could very well be Sony, but as per the BBC article, there are experts who see none of the signs which would be commonly associated with such a breach. There's also the fact it seems to only be happening in UK and Ireland. If Sony/PSN was hacked, it'd be happening at the very least throughout Europe.

The simple fact is, none of us know where these hacks are coming from. But at this stage, it's simply too early to say this is coming from Sony. If it were, they likely would have locked sh*t down until it was all resolved given what happened in the hack years ago. They would need to be far more proactive and transparent now than they were then. But like I said, experts in the BBC article have said that this doesn't show any signs of Sony/PSN being hacked.

All we can do is ensure our accounts are as secure as possible (enable 2-step authentication, maybe change password to something completely unique, keep an eye out for password change emails etc) until the cause of these hacks has been found and closed.

EoinHef

ibFoxer wrote: »

Explain this to me then, since I'm obviously not bright enough to get it- how is it that a brother of a work colleague of mine has an email address, let's assume it's JohnPSN@gmail.com, that he uses only for PSN, is for the last 3 weeks receiving notifications of a password change, he works for a cloud computing firm,and is very technically advanced. Another friend of mine uses his email for 3 accounts, XBL, PSN and Steam, yet has only ever had trouble with PSN. Or the countless number of cases across the World Wide Web- Fireteam Chat Podcast Facebook page, Twitter, Reddit, etc etc.

But please, continue the rhetoric, as I obviously have no clue.

I never questioned your intelligence,just your lack of any facts/proof.

Anecdotal stories are no use for obvious reasons.

If it turns out Sony have been hacked ill be just as pissed as any other PS user. In the hack years ago my CC was compromised but was lucky enough the bank caught it so wasnt out of pocket. Could have easily been worse. But regardless of what platform,shouting hack before were in the posession of more information is premature.

ibFoxer

jonnycivic wrote: »

This is the direct quote from the article from a security advisor on the matter:



What is to say your friends systems arent compromised? And dont forget, mobile phones, tablets and anywhere else they log in to their account could be compromised by a keylogger etc. But its ok the experts are wrong and your right so its all sony's fault :rolleyes:

I never said I was right, I said it bore the hallmarks of a hack and I asked for an explanation.

I'm not going to keep on about it, it's pointless, I quite enjoy the PSN experience and the various gaming devices but it's obvious that once something is said that isn't quite stellar then it's as if it's a personal slight, as opposed to a negative against a console or company. And that's why I'm out. Enjoy lads.

Kimbot

ibFoxer wrote: »

I never said I was right, I said it bore the hallmarks of a hack and I asked for an explanation.

I'm not going to keep on about it, it's pointless, I quite enjoy the PSN experience and the various gaming devices but it's obvious that once something is said that isn't quite stellar then it's as if it's a personal slight, as opposed to a negative against a console or company. And that's why I'm out. Enjoy lads.

I wont disagree with you that it seems like a hack but as I said in the previous thread about this, in and around a month ago a lot of information from hacks over the past couple of years surfaced on the dark web, mainly the yahoo stuff. When a company is to blame i will place the blame on them but what ever happened to "Innocent until proven guilty" instead people here just want someones head on a plate. I would be defending Microsoft/Apple/Google/FORD etc etc in the same manner if it involved them so this isnt because its Sony or has to do with Playstation.

maximoose

Hmm. I set up an Indonesian PSN account 3 weeks ago to take advantage of the cheap WRC 6 offer, with a brand new throwaway yahoo email address that hasn't been used with anything else.

Same password was used for both, both appear to have had attempts to steal this morning. No card details on the PSN account at least.

Kimbot

maximoose wrote: »

Hmm. I set up an Indonesian PSN account 3 weeks ago to take advantage of the cheap WRC 6 offer, with a brand new throwaway yahoo email address that hasn't been used with anything else.

Same password was used for both, both appear to have had attempts to steal this morning.

Thats very odd, a few users with the issue were also yahoo users with same details on their yahoo accounts as their PSN account.
Enable 2fa and a new unique password just in case

jonerkinsella

maximoose wrote: »

Hmm. I set up an Indonesian PSN account 3 weeks ago to take advantage of the cheap WRC 6 offer, with a brand new throwaway yahoo email address that hasn't been used with anything else.

Same password was used for both, both appear to have had attempts to steal this morning. No card details on the PSN account at least.

That's a strange one . I wonder if Yahoo is screwed then . I used a Gmail addy for the same offer and have had no problems yet , or with any of my other PSN accounts ( Hot , G , and my bro is on Y )

uprooted tradition

I think the main thing people need to realise is that there is a difference between Sony being hacked and your own account being compromised. I don't know which one happened in any examples above but if my email is hacked and someone uses that to get onto my PSN account, that isn't Sony's fault and it doesn't mean they have been hacked.

If someone broke into the Sony servers and got your details, that is Sony's fault and it does mean they have been hacked.

I don't need anything other than your email address to ask Sony to send you a password reset link, that doesn't mean your email has been hacked or Sony have been hacked it could be just someone acting the maggot.

If I use the same login and password for Facebook, Twitter, Email, Amazon and PSN, if someone gets the password for one, they are all compromised.

The only thing we as users can do is to take all the precautions available to us. At the moment the best one is 2 factor authentication so even if someone gets your login details, they still can't do anything unless they also get your phone. I just turned on 2FA yesterday because of all the reports of compromised accounts. I strongly recommend everyone does the same.

.G.

Why anyone wouldn't use 2fa on any and every service that allows it is beyond me. The second it was available I activated it and have it set on everything else that allows it too. Sony took far too long to introduce it though.

FAILSAFE 00

jonnycivic wrote: »

THERE STILL HAS BEEN NO PSN SECURITY BREACH!!!!

And you can prove this I assume. (You can't)

The expert you quoted cannot confirm it either. He just confirmed that there was no sign of the data on the dark web when the hack had reached its peak.

Every online platform is vulnerable to penetration and the PSN network has a rather poor security record. If we are led to believe people used the same login credentials across varies services how was PSN the only online service to be compromised with fraudulent charges?
Sony still haven't given any appropriate & detailed response yet (weeks later) which isn't good IMO.

I'd like to see an investigation by an independent body. Probably the UK data commissioner. They'll get to the bottom of the issues at PSN.

jonnycivic

jonnycivic wrote: »

THERE STILL HAS BEEN NO PSN SECURITY BREACH!!!!

How do you know this? Some of us think otherwise.

What's also interesting and quite odd is that a couple of digs were let fly in the previous thread before it got shut down because people held a different opinion.

jonerkinsella

FAILSAFE 00 wrote: »

And you can prove this I assume. (You can't)

The expert you quoted cannot confirm it either. He just confirmed that there was no sign of the data on the dark web when the hack had reached its peak.

Every online platform is vulnerable to penetration and the PSN network has a rather poor security record. If we are led to believe people used the same login credentials across varies services how was PSN the only online service to be compromised with fraudulent charges?
Sony still haven't given any appropriate & detailed response yet (weeks later) which isn't good IMO.

I'd like to see an investigation by an independent body. Probably the UK data commissioner. They'll get to the bottom of the issues at PSN.

Why would you drag up a week old thread for that answer ...


I know loads of ppl with Ps4 and not one has had any problems with their accounts ( at least 4 in direct family + all my son's school mates which is in the 20's + ) . I have made it my business to ask as many as I could about the issue and asked my son to ask in school also . I do believe that his is all a personnel security issue .

dudeeile

jonerkinsella wrote: »

Why would you drag up a week old thread for that answer ...

Usernames check out, nothing to see here.

Kimbot

Lads, you bring me proof that Sony have been hacked then we can continue this conversation... until then go and troll elsewhere.

Kimbot

M!Ck^ wrote: »

What's also interesting and quite odd is that a couple of digs were let fly in the previous thread before it got shut down because people held a different opinion.

If you have a problem with posts then go ahead and report them, I'm sure the mods have already seen the posts so you may quit with the trolling!

johnny_ultimate

Mod note Please do not make any accusations of trolling or otherwise on thread, it is not appropriate and only drags discussion in unwelcome directions.

If you have a problem with posts or a poster, please report them. Rest assured we look at and note all of them. We are very much aware of the sort of carry-on that has been taking place over the last couple of weeks - with users from both sides of the argument involved - and have and will continue to take action where appropriate.

Penn

FAILSAFE 00 wrote: »

And you can prove this I assume. (You can't)

The expert you quoted cannot confirm it either. He just confirmed that there was no sign of the data on the dark web when the hack had reached its peak.

Every online platform is vulnerable to penetration and the PSN network has a rather poor security record. If we are led to believe people used the same login credentials across varies services how was PSN the only online service to be compromised with fraudulent charges?
Sony still haven't given any appropriate & detailed response yet (weeks later) which isn't good IMO.

I'd like to see an investigation by an independent body. Probably the UK data commissioner. They'll get to the bottom of the issues at PSN.

You can't set up an investigation by an independent body without there being proof of wrongdoing. So far, weeks later, there is still no proof. And if the issue is being caused by something outside of Sony's control, how could they give a detailed response? They've already said that they see no way in which it was done through PSN, and considering how it's only affecting UK & Irish people lends weight to the theory it's not a hack of PSN/Sony itself.

Absence of evidence is evidence of absence.

FAILSAFE 00

Penn wrote: »

You can't set up an investigation by an independent body without there being proof of wrongdoing.

The very nature of an investigation is to establish proof and uncover facts. We wouldn't hear of many investigations occurring in all areas if proof had already been established.

The Office of the Data Protection Commissioner may investigate complaints made by the general public or carry out investigations proactively. The Office of the Data Protection Commissioner may, for example, authorise officers to enter premises and to inspect the type of personal information kept, how it is processed and the security measures in place. A repository of case studies is available on the Office of the Data Protection Commissioner website

The UK have the information commissioner with similar powers.

Penn wrote: »

So far, weeks later, there is still no proof.

Sony is not going to provide any proof highlighting negligence. Which is why I firmly believe there should be an investigation to take a good look at the PSN Network. With the sheer number of compromised accounts and fraudulent charges I wouldn't be surprised if we hear of one shortly.

Surely we can at least agree that an investigation by the UK information commissioners office into the issues at PSN Network would be a great move for PSN network customers.

Penn wrote: »

And if the issue is being caused by something outside of Sony's control, how could they give a detailed response? They've already said that they see no way in which it was done through PSN, and considering how it's only affecting UK & Irish people lends weight to the theory it's not a hack of PSN/Sony itself

IMO, its happening frequently enough to warrant an investigation.

We don't know if its out of Sony's control so an investigation would be the ideal thing to conduct. Regarding a detailed response Sony have now had a few weeks to look at this hack and if they don't know where the compromised data is coming from that is not good sign by itself.

jcd5971

johnny_ultimate wrote:

Mod note Please do not make any accusations of trolling or otherwise on thread, it is not appropriate and only drags discussion in unwelcome directions.

*snip*

Kimbot

FAILSAFE 00 wrote: »

The very nature of an investigation is to establish proof and uncover facts. We wouldn't hear of many investigations occurring in all areas if proof had already been established.

The UK have the information commissioner with similar powers.



Sony is not going to provide any proof highlighting negligence. Which is why I firmly believe there should be an investigation to take a good look at the PSN Network. With the sheer number of compromised accounts and fraudulent charges I wouldn't be surprised if we hear of one shortly.

Surely we can at least agree that an investigation by the UK information commissioners office into the issues at PSN Network would be a great move for PSN network customers.


IMO, its happening frequently enough to warrant an investigation.

We don't know if its out of Sony's control so an investigation would be the ideal thing to conduct. Regarding a detailed response Sony have now had a few weeks to look at this hack and if they don't know where the compromised data is coming from that is not good sign by itself.

So Sony now apparently need to have access to external companies servers and all to be able to tell that your data was taken from one of these companies??
They dont know where the compromised data is coming from because its not coming from their domain its coming from someones elses to which they have no access so they cannot confirm that your data came from there either!!!

johnny_ultimate

Mod note: Alright folks, I just want to make the current situation crystal clear here and what we're doing about it.

It's easy to see there have been shall we say tensions between groups of posters on this forum in recent weeks. We are fully aware of the various accusations being thrown around about groups of posters and individuals, and have been keeping a close eye on them. Several users - from both sides of the argument - have been warned, infracted or banned as a consequence (both recently and in the longer term), and while we try to use 'light touch' moderation wherever possible, we will take action where appropriate to ensure posters aren't disrupting the forum for others.

Being critical of Sony or Playstation is not in-and-of itself trolling - this is not a forum for constant sunshine and roses about a multinational company, and there's plenty of situations when they don't deserve much defending. Relentless negativity, however, or needlessly aggressive posts can be incredibly disruptive, and rest assured we are keeping an eye to see if and when that line is crossed. We keep note of any such patterns in posting, too, lest accumulative action be warranted. If we don't visibly act on a reported post, that doesn't mean we haven't noted it.

In this particular thread, there is clearly strong feelings on both sides. There are legitimate concerns and legitimate defences. Please respect that.

If you feel a poster is being less than sincere or difficult in their approach: please try to ignore it. It's really the easiest way to deal with it. Report it if needed, and you don't have to reply. Trolls by definition thrive on the outrage and strong reactions they provoke, so if you think someone is trolling just report it. As much as we encourage debate, nobody benefits from a couple of posters just constantly shouting back and forth at each other. Don't say anything that will put yourself in line for mod action either, as we really don't want to have to issue cards or bans on that basis.

Hopefully that clears everything up. I would encourage everybody to try and relax a little bit, as any more overt attempts at causing hassle or pointless provocation will be acted upon - after all, we are just talking about a video game console! Thanks to all regular contributors for keeping this a busy and active forum that needs very little mod attention most of the time

Penn

FAILSAFE 00 wrote: »

The very nature of an investigation is to establish proof and uncover facts. We wouldn't hear of many investigations occurring in all areas if proof had already been established.

The UK have the information commissioner with similar powers.

You're talking about a full-scale investigation of a company, not checking about one or two individual cases. That requires a hell of a lot more evidence behind it in order to justify it.

FAILSAFE 00 wrote: »

Sony is not going to provide any proof highlighting negligence. Which is why I firmly believe there should be an investigation to take a good look at the PSN Network. With the sheer number of compromised accounts and fraudulent charges I wouldn't be surprised if we hear of one shortly.

Surely we can at least agree that an investigation by the UK information commissioners office into the issues at PSN Network would be a great move for PSN network customers.

Not if there doesn't need to be. And when Sony were hacked before, they admitted so, sorted it out and took it on the chin. They risk far more by trying to hide it and having it come out than by admitting it, ensuring people have to change passwords/security settings, and move on.

FAILSAFE 00 wrote: »

IMO, its happening frequently enough to warrant an investigation.

We don't know if its out of Sony's control so an investigation would be the ideal thing to conduct. Regarding a detailed response Sony have now had a few weeks to look at this hack and if they don't know where the compromised data is coming from that is not good sign by itself.

How frequently is frequently? Let's not forget, the percentage of people this has happened to is relatively small considering how many people have PS4s, even if you isolate the UK & Ireland alone. Obviously more people are going to post/tweet etc that their account has been hacked than those whose haven't.

Wikipedia has 3m PS4s sold in the UK up to Jan 2016, so let's say it's 4m now. How many PS4 users have been affected by this? For argument's sake, let's take it as 10,000 as an example, even though I don't believe it's anywhere near that high.

10,000 would equal 0.25% total PS4 users. Quarter of one percent.

This isn't the hack of 2011. This is a small number of accounts having issues, some of which Sony have said they put the block on themselves due to suspicious activity, and lifted the blocks once they confirmed the account was with the right owners.

DARK-KNIGHT

I don't believe it's that bad numbers wise I just feel for those of us affected

It's a shame it's an issue at all really.

After what happened in 2011 people are naturally very cautious re Sony's security.

I now don't use cards I buy credit it's much safer

FAILSAFE 00

jonnycivic wrote: »

So Sony now apparently need to have access to external companies servers and all to be able to tell that your data was taken from one of these companies??
They dont know where the compromised data is coming from because its not coming from their domain its coming from someones elses to which they have no access so they cannot confirm that your data came from there either!!!

They might or might not know where the compromised data comes from. Data leaves a trail. There will no doubt be a pattern amongst all the effected PSN network users.

My point is to come at this independently. We should not take PSN or any other online network on their word. I disagree with your statement.

jonnycivic wrote: »

THERE STILL HAS BEEN NO PSN SECURITY BREACH!!!!

As you mentioned proof yourself in earlier posts you still have no proof that Sony was not hacked.

jonerkinsella

FAILSAFE 00 wrote: »

As you mentioned proof yourself in earlier posts you still have no proof that Sony was not hacked.

That's the same argument that religion uses to prove God exists ( I say there is no god as I see no evidence of a God , you say ... but you can't prove that God does not exist . It's a meaningless argument because you can posit anything you like and I will have to disprove it , and with quantum laws , just about anything is possible )
I see no evidence that Sony was hacked and I have discussed this issue with a number of people that I know and know of with none being affected .

Where is your evidence that Sony was hacked ?

Kimbot

FAILSAFE 00 wrote: »

They might or might not know where the compromised data comes from. Data leaves a trail. There will no doubt be a pattern amongst all the effected PSN network users.

My point is to come at this independently. We should not take PSN or any other online network on their word. I disagree with your statement.



As you mentioned proof yourself in earlier posts you still have no proof that Sony was not hacked.

I provided you with a confirmation that Sony themselves have stated there has been no hack. I'm pretty sure they know how to check their own systems and a statement from Sony is still more proof than anything provided against them.

FAILSAFE 00

jonnycivic wrote: »

I provided you with a confirmation that Sony themselves have stated there has been no hack. I'm pretty sure they know how to check their own systems and a statement from Sony is still more proof than anything provided against them.

That is not proof that PSN was not breached.

To be making posts saying with absolutely certainty that PSN was not breached you need to lend much more weight to your argument other than stating oh well, Sony said this....

On my side of the fence I am saying where there is smoke there is fire. I am not posting that PSN was compromised with absolute certainty however I am stating that there is more than enough disgruntled, defrauded customers to warrant an investigation of PSN to establish if things are air tight at PSN.

Surely you'd welcome that as a PSN user.

dudeeile

FAILSAFE 00 wrote: »

That is not proof that PSN was not breached.

To be making posts saying with absolutely certainty that PSN was not breached you need to lend much more weight to your argument other than stating oh well, Sony said this....

On my side of the fence I am saying where there is smoke there is fire. I am not posting that PSN was compromised with absolute certainty however I am stating that there is more than enough disgruntled, defrauded customers to warrant an investigation of PSN to establish if things are air tight at PSN.

Surely you'd welcome that as a PSN user.

At least there has been some statements made that claim there has not been a hack on Sony directly, hell I don't know if there has or has not but I don't go repeating idiotic arguments over multiple threads trying to put down Sony, I don’t think anyone here is flat of defending them either, they are just going on the facts to date.

This is a company like all the others, I owe them nothing. I come here for informative posts and a bit of banter. It has been said numerous times before, bring the evidence, not these obviously uninformed blind opinions.