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Customer service, good/bad in Limerick.

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    #62
    Swiper the fox
    Registered Users Posts: 6,746 ✭✭✭Swiper the fox


    phog wrote: »
    He's moved to Hogan's Chemist Upr William Street and I have to say I couldn't agree that he gives poor customer service.

    I use him whenever I need something done and never had an issue. He's cheaper than Harvey Normans to print photos.

    He's actually a character, I've had a great laugh with him a couple of times, really droll, he was taking the piss out of the gang below in the 'Pollack holes' one day, pretending to be having a great time and freezing their holes off,


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    #63
    orm0nd
    Registered Users Posts: 4,186 ✭✭✭orm0nd


    tippman1 wrote: »
    Many years ago when Spaights was still in existance, I was browsing when one of the older male staff approached me and said "Well, Boss...what are you looking for there?" Such eloquent customer service is hard to come by these days.


    we bought a fair bit of stuff at Spaights when we were doing up the old house, we must have looked very dodgy (most likely still do :rolleyes: ) 'cos there was an old security guy that used to follow us every where, to annoy him we used to split up and go different ways,

    he was breathing down the neck of my carpenter one day when he was sussing out new type door locks & yer man lost his cool , walked straight into the office & told the manager that he was walking out & they could go pot for what was on a/c if the "wolfhound" didn't back off,

    he kinda kept his distance after that.


    to keep on topic, a couple of places I failed to mention in my previous post,

    Good: Trade electric, Limerick Brakes, & Christy Madden


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    #64
    Phoenix Wright
    Closed Accounts Posts: 717 ✭✭✭Phoenix Wright


    Swiper the fox wrote:
    He's actually a character, I've had a great laugh with him a couple of times, really droll, he was taking the piss out of the gang below in the 'Pollack holes' one day, pretending to be having a great time and freezing their holes off,

    I don't doubt it (assuming we're talking about the same person). Perhaps I caught him at a bad time, it was early on a Monday morning I suppose.


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    #65
    McSween
    Registered Users Posts: 1,255 ✭✭✭McSween


    Pharmacy beside Ryan's Centra. About three years ago two members of staff started giving each other several dead arms. I think they were junior pharmacists as had ties on. I only go there now unless absolutely necessary, ie only twice since then. My wife also thinks they are idiots for reasons i cant remember.


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    #66
    Comhrá
    Registered Users Posts: 4,767 ✭✭✭Comhrá


    McSween wrote: »
    Pharmacy beside Ryan's Centra. About three years ago two members of staff started giving each other several dead arms. I think they were junior pharmacists as had ties on. I only go there now unless absolutely necessary, ie only twice since then. My wife also thinks they are idiots for reasons i cant remember.

    Could you explain that, please? Giving each other dead arms?


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    #67
    Insect Overlord
    Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 30,867 Mod ✭✭✭✭Insect Overlord


    tippman1 wrote: »
    Could you explain that, please? Giving each other dead arms?

    A good thump of the bicep, with the knuckles, can leave an arm numb for a while. Sometimes up to a few days! Great fun among 9 year old boys. A bit sad when you're older.


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    #68
    Swiper the fox
    Registered Users Posts: 6,746 ✭✭✭Swiper the fox


    McSween wrote: »
    Pharmacy beside Ryan's Centra. About three years ago two members of staff started giving each other several dead arms. I think they were junior pharmacists as had ties on. I only go there now unless absolutely necessary, ie only twice since then. My wife also thinks they are idiots for reasons i cant remember.

    Was one of them a prominent Limerick hurler I wonder?


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    #69
    McSween
    Registered Users Posts: 1,255 ✭✭✭McSween


    Swiper the fox wrote: »
    Was one of them a prominent Limerick hurler I wonder?

    In all honesty, I do not not have a clue :)


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    #70
    bazz26
    Registered Users Posts: 51,178 ✭✭✭✭bazz26


    Future, Sound and Vision (FSV) on Upper William Street. Always find the lads in there very nice to deal with. Buy all my tvs there, could probably buy them a bit cheaper in the likes of Currys or Harvey Normans but I find the aftersales service in FSV is worth the small price difference plus they are local.


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    #71
    Mr E
    Registered Users Posts: 55,474 ✭✭✭✭Mr E


    Phoenix Wright wrote: »
    BOI in Parkway is going soon as well. It's a shame to see branches close, even if I have bad experiences with some of their staff members.

    That's a shame, they were always very nice to me.

    I never understood why they closed at lunchtime - I always need to take an early or late lunch if I have to go there, which is very inconvenient.


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    #72
    Louche Lad
    Registered Users Posts: 1,089 ✭✭✭Louche Lad


    topcat72 wrote: »
    Ryan's Locksmiths on Upper William Street - some of the soundest I have dealt with. Knowledgeable.

    I also agree - been using them since 1990. Very professional. I once had to change a lock and they gave me clear instructions so I could do it myself.


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    #73
    Phoenix Wright
    Closed Accounts Posts: 717 ✭✭✭Phoenix Wright


    Mr E wrote:
    I never understood why they closed at lunchtime - I always need to take an early or late lunch if I have to go there, which is very inconvenient.
    Agreed, that was incredibly frustrating!


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    #74
    McSween
    Registered Users Posts: 1,255 ✭✭✭McSween


    Another honorable mention to Raheen Pharmacy at Courtfields, man in his 50s serving me, ‘do you take hse discount?’ And he swftly replied ‘no’. Absolute wanker the way he said that. The place is a joke.


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    #75
    davo2001
    Registered Users Posts: 3,317 ✭✭✭davo2001


    McSween wrote: »
    Another honorable mention to Raheen Pharmacy at Courtfields, man in his 50s serving me, ‘do you take hse discount?’ And he swftly replied ‘no’. Absolute wanker the way he said that. The place is a joke.

    They are extremely abrupt in their I find.


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    #76
    RhubarbCrumble
    Closed Accounts Posts: 3,174 ✭✭✭RhubarbCrumble


    I went to that pharmacy in Raheen once. Was served by a man who I think may have been the owner/manager. Found him quite rude and abrupt. He seemed to be very bothered by the fact that he actually had to deal with customers.
    I didn't pay a return visit.


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    #77
    Mc Love
    Registered Users Posts: 14,015 ✭✭✭✭Mc Love


    Keatings in Dooradoyle are much nicer


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    #78
    McSween
    Registered Users Posts: 1,255 ✭✭✭McSween


    RhubarbCrumble wrote: »
    I went to that pharmacy in Raheen once. Was served by a man who I think may have been the owner/manager. Found him quite rude and abrupt. He seemed to be very bothered by the fact that he actually had to deal with customers.
    I didn't pay a return visit.

    You summed it up perfectly.


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    #79
    Reputable Rog
    Registered Users Posts: 2,082 ✭✭✭Reputable Rog


    SuperValu in Corbally and Castletroy both have appalling customer service.


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    #80
    phog
    Registered Users Posts: 24,074 ✭✭✭✭phog


    Reputable Rog wrote: »
    SuperValu in Corbally and Castletroy both have appalling customer service.

    I'm a regular shopper in SV in Castletroy and I couldn't agree with the bolded bit above. I find all their staff extremely helpful.


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    #81
    gryff
    Registered Users Posts: 105 ✭✭gryff


    phog wrote: »
    I'm a regular shopper in SV in Castletroy and I couldn't agree with the bolded bit above. I find all their staff extremely helpful.

    Have to agree - A lot of the staff are there years and I always find them helpful and friendly. The shop itself has struggled and often annoyingly stops stocking products you want to buy. This isnt the staff's fault though..


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    #82
    dominatinMC
    Registered Users Posts: 2,869 ✭✭✭dominatinMC


    gryff wrote: »
    Have to agree - A lot of the staff are there years and I always find them helpful and friendly. The shop itself has struggled and often annoyingly stops stocking products you want to buy. This isnt the staff's fault though..

    +1 on SuperValu Castletroy.

    However, I do find the customer service in La Cucina Castletroy to be fairly poor. I used to call their regularly for a morning coffee but the staff never seemed too polite, or happy. (unless they happened to be serving a Munster rugby player :pac:)


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