If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Crazy Return Charge

eirman · 2016-08-18 11:54:41

I bought an eBay item from the UK (Mainland) for £30.00 + £6.50 p&p. (I used AddressPal) - It weighs 5 KG It's faulty and the buyer will accept a return including UK p&p. The AnPost charge for returning it to the UK is €42.60 !!!! It's pointless returning at this price. Have I any other options?

18-08-2016 12:54PM

#1

eirman

Registered Users, Registered Users 2 Posts: 1,022 ✭✭✭

Join Date: June 2001

Posts: 762

I bought an eBay item from the UK (Mainland) for £30.00 + £6.50 p&p.
(I used AddressPal) - It weighs 5 KG

It's faulty and the buyer will accept a return including UK p&p.
The AnPost charge for returning it to the UK is €42.60 !!!!

It's pointless returning at this price.

Have I any other options?

0

Comments

#2 18-08-2016 01:26PM

Spocker

Moderators Posts: 6,931 ✭✭✭

Join Date: February 2004

Posts: 6118

Parcel Motel will send a Large Locker to the UK mainland for €16.50

http://www.parcelmotel.com/prices/

ParcelConnect is €22
https://www.parcelconnect.ie/send/from_home/?origin=IE&destination=GB&weight=5

0
#3 22-08-2016 02:17PM

rubadub

Registered Users, Registered Users 2 Posts: 32,388 ✭✭✭✭

Join Date: July 2002

Posts: 31655

What is the item and what is the fault.

If its a full on failure which cannot be repaired they might accept photos or a video as proof.

DX.com accept photos of broken things, I have kept some items as the damage was minor.

You could get a second item at a discounted price and keep the first for spare parts or sell on as damaged.

0