Pure Telecom price increase - can they do this?

Yorky

Pure Telecom are attempting to increase their contracted Purely Broadband monthly charge from €36 to €44.

Can they do this prexisiting contract customers rather than just new customers?

ED E

Yes. All providers are doing this as its come down from OpenEir.

You are now eligible to give notice to break the contract though.

turbocab

some regulation,the providers are allowed to break contracts anytime they like but the consumer isint

guil

turbocab wrote: »

some regulation,the providers are allowed to break contracts anytime they like but the consumer isint

No need for ranting. You get the choice to be released from contract if they are changed, what more do you want?

turbocab

guil wrote: »

No need for ranting. You get the choice to be released from contract if they are changed, what more do you want?

a contract is a contract to be kept by both partners is it not,

ED E

They kept to the contract, they have breach clauses and the enacted them.

They're many to one, you're one to one, cant have absolute parity.

turbocab

ED E wrote: »

They kept to the contract, they have breach clauses and the enacted them.

They're many to one, you're one to one, cant have absolute parity.

excuses , a contract is a contract for both parties to keep,otherwise its not worth the paper its written one.

guil

turbocab wrote: »

excuses , a contract is a contract for both parties to keep,otherwise its not worth the paper its written one.

That's the regulations. If ya don't like them you don't have to sign up to another contract.

turbocab

guil wrote: »

That's the regulations. If ya don't like them you don't have to sign up to another contract.

regulations that leave the cosumer getting shafted all the time,thats why I have to change supplier all the time

Xterminator

you do understand the wholesale costs have increased for your provider?

http://www.irishtimes.com/business/technology/broadband-users-face-price-hikes-of-18-from-september-1.2670655

if they absorb the costs they will make a loss - thus they are raising their prices. It seems pretty simple. If there was one party i would be angry with it is comreg, who approved this cost increase.

turbocab

Xterminator wrote: »

you do understand the wholesale costs have increased for your provider?

http://www.irishtimes.com/business/technology/broadband-users-face-price-hikes-of-18-from-september-1.2670655

if they absorb the costs they will make a loss - thus they are raising their prices. It seems pretty simple. If there was one party i would be angry with it is comreg, who approved this cost increase.

yeh 17% increase and we are the second dearest broadband users already in the eu,inflation at less than 2% and comreg allow a 17% increase,saya it all really

ED E

turbocab wrote: »

yeh 17% increase and we are the second dearest broadband users already in the eu,inflation at less than 2% and comreg allow a 17% increase,saya it all really

We've the most ribbon development, OPEX is way higher. Don't blame comreg or openeir, its CoCos and ABPs fault.

28064212

turbocab wrote: »

excuses , a contract is a contract for both parties to keep,otherwise its not worth the paper its written one.

Correct. Luckily for ISPs, the procedure for a price increase is specified in the contract

Bioflowtanks

In the letter, I got from Pure Telecom in December 2016 informing me of the price increase it stated

“The finish date of your minimum term contract will of course not be affected by this change.”

My contract started in April 2016 for 18 months and was increased from €39 to €44 in January 2017.

Can I change supplier without penalty before the 18 months is completed?

ED E

Bioflowtanks wrote: »

My contract started in April 2016 for 18 months and was increased from €39 to €44 in January 2017.

You would have had a 30 day window from when you received notice. Too late to do anything now.

Bioflowtanks

Looking at Pure Telecom’s letter again it did say at the end that I could withdraw from the contract if I contact them within 30 days of the date of the letter.

I’m sure I read the letter in full when I received it in December and decided not to change.