reduced social welfare payment

djeire84

If your payment gets reduced lets say 20 euro does it ever go back to the normal rate of 188 euro?

myappeal

Hello djeire84,

That can depend on a number of things...

- what type of payment you are on (Allowance or benefit)
- why the payment was reduced (based on income/means/savings, etc)
- if the reduction is because of a recovery of an overpayment

Have your circumstances changed?

Have you moved from one payment to another?

Regards,

djeire84

myappeal wrote: »

Hello djeire84,

That can depend on a number of things...

- what type of payment you are on (Allowance or benefit)
- why the payment was reduced (based on income/means/savings, etc)
- if the reduction is because of a recovery of an overpayment

Have your circumstances changed?

Have you moved from one payment to another?

Regards,

Ok I am on Jobseekers Allowance.
I missed a meeting with Turas nua due to a mistake with the date. Now I was told that (in a group situation) that if we missed a date our social welfare could be reduced.

My circumstances are still the same its just that misses appointment this morning.

Éire

myappeal

Hi djeire84,

Generally speaking, missing one appointment with Turas Nua - for genuine reasons, should not immediately attract any sanction or penalty on your payment.

The main issue in your dealings with them is that you comply with the requests made and you engage with their service as required.

Depending on the circumstances, i.e. when you received the letter, what action you took to rectify or address the mistake and your future actions in your dealing with Turas Nua.


"JobPath – Meetings and Attendance
You are required to attend any meetings, short-term training or events as recommended by your JobPath personal adviser. Failure to do so, without just cause or good reason, could be deemed to be non-engagement with JobPath. If you fail to take part or engage with JobPath, the companies will make several attempts to engage with you. They will notify the Department only after these attempts have failed.
The Department will then arrange to meet you and remind you of the conditions of your jobseeker payment and make arrangements for you to take part in JobPath. Consistent non-engagement with JobPath could eventually result in referral back to the Department of Social Protection which could in turn result in the application of sanctions against your payment.

JobPath - Sanctions
All decisions regarding a person’s welfare entitlements while on JobPath will be taken only by appropriate officials of the Department of Social Protection,
and not by JobPath personal advisers or the JobPath companies themselves.
The JobPath companies may neither recommend nor apply a sanction to a jobseeker. They are entitled to submit cases, duly evidenced, for consideration
of a sanction by the Department of Social Protection. The process for sanctioning clients, who do not engage with the JobPath activation process, is exactly the same as the process for clients who fail to engage with the Department’sown activation service for Jobseekers."


Regards,

myappeal

Hi,

Forgot to add:

"JobPath – Sanctions – Review and Appeal:

If your Jobseekers payment has been the subject of sanction following engagement with JobPath, by reducing the weekly rate of payment to a penalty rate or stopping/suspending your entire payment, you may have the right to seek to have such decision formally reviewed by the Department of Social Protection with the objective of having your full payment restored. You may also have the right of appeal to the Social Welfare Appeals Office."

Regards,

djeire84

myappeal wrote: »

Hi,

Forgot to add:

"JobPath – Sanctions – Review and Appeal:

If your Jobseekers payment has been the subject of sanction following engagement with JobPath, by reducing the weekly rate of payment to a penalty rate or stopping/suspending your entire payment, you may have the right to seek to have such decision formally reviewed by the Department of Social Protection with the objective of having your full payment restored. You may also have the right of appeal to the Social Welfare Appeals Office."

Regards,

My PA rang me this morning and said that I missed my appointment which was at half 9. I genuinely felt like a bus hit me with shock. I thought it was thursday and not tuesday I was in. I even asked her over and over that was she sure and she said yes that the diary was open in front of her and she said that I was penciled in. Then she said she was contacting DSP about it I asked her to put a note on it saying it was a date mix up. She said she would but I don't know what will happen.

If the decrease happens how long would it take to be restored? Thank you so much for your help today. Im really worried. I have rent and bills and 188euro barely stretches week to week. Any reduction could see me homeless or unable to feed myself. Im in dire straits over this.

Éire

myappeal

Hi djeire84,

In fairness to the Department of Social Protection (DSP) I don't think that they will see this as a major or significant issue.

You made a genuine mistake, and followed up with your PA. The issue will revolve around any further engagement you have with the Jobpath provider and your PA.

Any possible sanctions which could apply must be fair and appropriate, in keeping with the circumstances. Barring any other outstanding issues that might exist with DSP regarding your JA claim or genuinely seeking work status, what you have described would not reasonably warrant any sanction.

If you were sanctioned it could range from 1 to 9 weeks, but would have to be following a formal process during which you would have the right to engage with DSP to explain the issues.... however, if this only relates to this specific instance, in the absence of other issues, you should appeal any sanction applied and the grounds for that sanction.

You will not get an SWA payment from the community welfare officer/dsp representative to make up any deduction/sanction in such circumstance.

From the information provided above, you will see that DSP are not (really) out to get anybody... but if anything does happen:

- you have the right to appeal, by whatever mechanisim they allow
- you should seek information/advice - citizens information are a good start
- ask for everything in writing, and at all stages
- contest the decision as unfair and unjust, that you dont agree with it and want the right to use any and all appeals processes open to you.

Hope this helps,

Regards,

myappeal

Just to add...

Its not simply about any once off sanction that lasts a number of weeks.

If you consistently fail to engage with Jobpath and the referral is made back to DSP they could, in an extreme instances, remove you from a JA payment completely on the grounds that you are not Genuinely Seeking Work by your failure to engage with Jobpath.

If JA is your only source of income, you need to mindful of causing any issues that will reduce or suspend your payment.

It can be difficult enough to establish and maintain a JA claim, its even 'harder' to recover from a reduction or a suspension of your payment.

Regards,

5rtytry56

myappeal wrote: »

It can be difficult enough to establish and maintain a JA claim, its even 'harder' to recover from a reduction or a suspension of your payment.

Regards,

don't forget the amount of extra paperwork this entails for social welfare as well.

I know myappeal sounds hard - nosed, but my personal two - cents for you OP is also to be apologetic to them as well - at least behave like that and swallow hard.

Good Luck

djeire84

myappeal wrote: »

Just to add...

Its not simply about any once off sanction that lasts a number of weeks.

If you consistently fail to engage with Jobpath and the referral is made back to DSP they could, in an extreme instances, remove you from a JA payment completely on the grounds that you are not Genuinely Seeking Work by your failure to engage with Jobpath.

If JA is your only source of income, you need to mindful of causing any issues that will reduce or suspend your payment.

It can be difficult enough to establish and maintain a JA claim, its even 'harder' to recover from a reduction or a suspension of your payment.

Regards,

Thank you so much for all your help. Ill know thursday as that's my pay day. So ill definitely get in touch.

Thanks Éire

djeire84

5rtytry56 wrote: »

don't forget the amount of extra paperwork this entails for social welfare as well.

I know myappeal sounds hard - nosed, but my personal two - cents for you OP is also to be apologetic to them as well - at least behave like that and swallow hard.

Good Luck

I will not beg but I will take that advise on board. I have also been looking for work, applying for jobs, cv dropping, I even applied for a job with Turas Nua and they didn't have the curtsey of sending me an email or nada!! They go on about us looking for work and when you apply to them directly for vacant positions they coq a deffin!! Seriously double standards or what!!??

Éire

djeire84

myappeal wrote: »

Just to add...

Its not simply about any once off sanction that lasts a number of weeks.

If you consistently fail to engage with Jobpath and the referral is made back to DSP they could, in an extreme instances, remove you from a JA payment completely on the grounds that you are not Genuinely Seeking Work by your failure to engage with Jobpath.

If JA is your only source of income, you need to mindful of causing any issues that will reduce or suspend your payment.

It can be difficult enough to establish and maintain a JA claim, its even 'harder' to recover from a reduction or a suspension of your payment.

Regards,

I have gotten a letter this morning and I have had my payment reduced by 44 euro. Im panicking!! What's going to happen I need that money! Will I get the money back.

5rtytry56

djeire84 wrote: »

Will I get the money back.

I am going to qualify my comment below by state this is NOT in the tone of AH forum.

Don't expect to get it reimbursed.

You are not paying emergency tax - in this case I did get the excess emergency tax over normal tax repaid - many years ago.

Make an appointment with your social welfare officer as soon as you can.

In the discussion, your main aim is to get back on the normal rate of 'dole.
I strongly advise you do not talk about getting money back.

Sorry, I don't mean to sound over harsh,.

djeire84

5rtytry56 wrote: »

I am going to qualify my comment below by state this is NOT in the tone of AH forum.

Don't expect to get it reimbursed.

You are not paying emergency tax - in this case I did get the excess emergency tax over normal tax repaid - many years ago.

Make an appointment with your social welfare officer as soon as you can.

In the discussion, your main aim is to get back on the normal rate of 'dole.
I strongly advise you do not talk about getting money back.

Sorry, I don't mean to sound over harsh,.

But I need that money its the bones of a weeks worth of rent!!

myappeal

Hi djeire84,

This is where things can get a little tricky...

What reason was given for the reduction in your payment - the exact wording is very important. Does the letter explain how long the penalty rate will apply?

Usually the penalty rate is only applied where you have consistently failed to engage/comply with DSP or Jobpath, or where you have made an overt statement that you will not/are not going to engage with DSP/JobPath as recommended.

You have the right to appeal an erroneous decision by DSP, but you do not have the right to appeal against a penalty rate of payment... let me explain that one.

If your payment has been reduced to a penalty rate of payment you cannot appeal the penalty rate of payment itself, but you can appeal the grounds/reasons for the decision to apply a penalty rate of payment to your JA claim.

If you do not appeal, your payment will be paid at the penalty rate until the penalty period expires - and you will not get the 'lost' money back.

If you appeal, your payment will remain the same until the penalty period expires or a successful decision is reached on your appeal - whichever comes first. If you win your appeal, the 'lost' money can be repaid to you. If you lose your appeal you will not get the money back.

You will not be able to apply for Supplementary Welfare Allowance (SWA) from DSP to make up the 'lost' money because it is a penalty rate.

Regards,

djeire84

myappeal wrote: »

Hi djeire84,

This is where things can get a little tricky...

What reason was given for the reduction in your payment - the exact wording is very important. Does the letter explain how long the penalty rate will apply?

Usually the penalty rate is only applied where you have consistently failed to engage/comply with DSP or Jobpath, or where you have made an overt statement that you will not/are not going to engage with DSP/JobPath as recommended.

You have the right to appeal an erroneous decision by DSP, but you do not have the right to appeal against a penalty rate of payment... let me explain that one.

If your payment has been reduced to a penalty rate of payment you cannot appeal the penalty rate of payment itself, but you can appeal the grounds/reasons for the decision to apply a penalty rate of payment to your JA claim.

If you do not appeal, your payment will be paid at the penalty rate until the penalty period expires - and you will not get the 'lost' money back.

If you appeal, your payment will remain the same until the penalty period expires or a successful decision is reached on your appeal - whichever comes first. If you win your appeal, the 'lost' money can be repaid to you. If you lose your appeal you will not get the money back.

You will not be able to apply for Supplementary Welfare Allowance (SWA) from DSP to make up the 'lost' money because it is a penalty rate.

Regards,

I have been deducted 44 euro because I failed to engage with JobPath. They will send me out another appointment and if I engage with JobPath again my payment maybe restored without arrears. If I don't engage with the social within 21 days my payment will be fully taken and not restored for 9 weeks.

Can I apply for supplementary welfare until my money is fully restored? This week and maybe next week?

What do you reckon?

Thanks so much myappeal

Éire

myappeal

Hi djeire84,

Unfortunately the answer is no, you will not qualify for an SWA payment under these circumstances as it is a penalty payment. You are debarred from seeking an SWA top up in this instance.

Your only option to seek to recover the money is to ask for a review, and failing that to take an appeal.

It is very unusual to be sanctioned for only missing one appointment... did you miss any others or where there any other issues leading up to the missed appointment/sanction?

Again, if there was a genuine reason for missing the first appointment and there were no other issues you could appeal and contest the decision on the grounds of disproportionate response.

Regards

djeire84

myappeal wrote: »

Hi djeire84,

Unfortunately the answer is no, you will not qualify for an SWA payment under these circumstances as it is a penalty payment. You are debarred from seeking an SWA top up in this instance.

Your only option to seek to recover the money is to ask for a review, and failing that to take an appeal.

It is very unusual to be sanctioned for only missing one appointment... did you miss any others or where there any other issues leading up to the missed appointment/sanction?

Again, if there was a genuine reason for missing the first appointment and there were no other issues you could appeal and contest the decision on the grounds of disproportionate response.

Regards

Do you think that ill get my full payment back next week if I go to Turas Nua next week? Ill be going into the Social tomorrow and I will be putting my name back on activation / JobPath again so what will be the outcome?

Éire

Bongalongherb

myappeal wrote: »

Hi djeire84,

Unfortunately the answer is no, you will not qualify for an SWA payment under these circumstances as it is a penalty payment. You are debarred from seeking an SWA top up in this instance.

Your only option to seek to recover the money is to ask for a review, and failing that to take an appeal.

It is very unusual to be sanctioned for only missing one appointment... did you miss any others or where there any other issues leading up to the missed appointment/sanction?

Again, if there was a genuine reason for missing the first appointment and there were no other issues you could appeal and contest the decision on the grounds of disproportionate response.

Regards

When I was on jobseekers allowance last year, I missed only one appointment to a course and was immediately sanctioned with the loss of €44. All it takes is one missed appointment and they will immidiately deduct the €44 from your payment. If you fail to comply a second time with jobpath, the DSP will cut your payment off for 9 weeks.

Bongalongherb

djeire84 wrote: »

Do you think that ill get my full payment back next week if I go to Turas Nua next week? Ill be going into the Social tomorrow and I will be putting my name back on activation / JobPath again so what will be the outcome?

Éire

the answer to your question is yes. If you attend next week, then your payment will be restored. If you fail to attend again they will discontine your payment.

myappeal

Hi djeire84,

If you engage you should get your full payment back. But if the are pursuing a 'one-strike' policy you need to be careful in future.

Again, if you had a genuine and legitimate reason for missing only one appointment this seems disproportionate, and you can argue your case and look to have the penalty decision overturned.

Just curious, did you take you name off a list or tell them that you wouldn't engage?

Regards

djeire84

Bongalongherb wrote: »

the answer to your question is yes. If you attend next week, then your payment will be restored. If you fail to attend again they will discontine your payment.

Oh Thank God!! If I don't get the appointment for the following week will I still have the 44 euro deduction next week again? Like if its two weeks till my Turas Nua appointment. This is totally peeved me off because I've rent and bills and my landlord doesn't accept rent allowance so im fudged for money. 188 barely stretches and now im getting 144 im seriously struggling!!

myappeal

Hi bong...

Again, if you had a genuine and legitimate reason for missing only one appointment this seems disproportionate, and you can argue your case and look to have the penalty decision overturned.

Did you seek to pursue the matter through any review or appeals process?

Regards

djeire84

myappeal wrote: »

Hi djeire84,

If you engage you should get your full payment back. But if the are pursuing a 'one-strike' policy you need to be careful in future.

Again, if you had a genuine and legitimate reason for missing only one appointment this seems disproportionate, and you can argue your case and look to have the penalty decision overturned.

Just curious, did you take you name off a list or tell them that you wouldn't engage?

Regards

No just missed an appointment and they deducted me so ill presumably have to go in and reactivate?? Maybe they are cracking down on non compliance ie missed appointment so I don't do it again!!

djeire84

myappeal wrote: »

Hi bong...

Again, if you had a genuine and legitimate reason for missing only one appointment this seems disproportionate, and you can argue your case and look to have the penalty decision overturned.

Did you seek to pursue the matter through any review or appeals process?

Regards

I don't want to argue too much if I do I might get more off. Like ill take the punishment but I feel that it is a harsh one for one lousy appointment!

Bongalongherb

djeire84 wrote: »

Oh Thank God!! If I don't get the appointment for the following week will I still have the 44 euro deduction next week again? Like if its two weeks till my Turas Nua appointment. This is totally peeved me off because I've rent and bills and my landlord doesn't accept rent allowance so im fudged for money. 188 barely stretches and now im getting 144 im seriously struggling!!

When you turn up for the appointment next week the DSP will see that you turned up for it and will then restore your full payment, but you will only get the fully restored payment after the appointment on your next payment. Once you turn up, then the next weekly payment will be fully restored.

myappeal

Hi,

Have a read of the following...

All decisions regarding a person’s welfare entitlements while on JobPath will be taken only by appropriate officials of the Department of Social Protection, and not by JobPath personal advisers or the JobPath companies themselves.
The JobPath companies may neither recommend nor apply a sanction to a jobseeker. They are entitled to submit cases, duly evidenced, for consideration of a sanction by the Department of Social Protection. The process for sanctioning clients, who do not engage with the JobPath activation process, is exactly the same as the process for clients who fail to engage with the Department’s
own activation service for Jobseekers.

JobPath – Sanctions – Review and Appeal
If your Jobseekers payment has been the subject of sanction following engagement with JobPath, by reducing the weekly rate of payment to a penalty rate or stopping/suspending your entire payment, you may have the right to seek to have such decision formally reviewed by the Department of Social Protection with the objective of having your full payment restored. You may also have the right of appeal to the Social Welfare Appeals Office.

djeire84

Bongalongherb wrote: »

When you turn up for the appointment next week the DSP will see that you turned up for it and will then restore your full payment, but you will only get the fully restored payment after the appointment on your next payment. Once you turn up, then the next weekly payment will be fully restored.

Ok ill keep you all posted anyway ill be in tomorrow and ill let u all know how I get on there. Im sick with worry!!

Bongalongherb

myappeal wrote: »

Hi bong...

Again, if you had a genuine and legitimate reason for missing only one appointment this seems disproportionate, and you can argue your case and look to have the penalty decision overturned.

Did you seek to pursue the matter through any review or appeals process?

Regards

Yes it is a bit harsh indeed, but failure to attend even only one appointment will incurr this penalty and there is no way they will reimburse you the €44 as the person failed to comply with said appointment. Believe me, the DSP don't mess around, you have to comply at all times and failure to do so will only be your own fault.

OP you can try the appeal and see if they give you back the €44 or €88 lost if two weeks but they will just say that you failed to comply and they cannot reimburse you. No harm in trying it though.

djeire84

Bongalongherb wrote: »

Yes it is a bit harsh indeed, but failure to attend even only one appointment will incurr this penalty and there is no way they will reimburse you the €44 as the person failed to comply with said appointment. Believe me, the DSP don't mess around, you have to comply at all times and failure to do so will only be your own fault.

OP you can try the appeal and see if they give you back the €44 or €88 if two weeks but they will just say that you failed to comply and they cannot reimburse you. No harm in trying it though.

Ill definitely try. Im happy that im not on my own. I had some job finding others like me. Hence the post topic I couldn't find any answers. When you appealed did you overturn the deduction. Getting back the money owed is not really an issue I just want my full money restored if I get the 44 or 88 back its a bonus.

Bongalongherb

djeire84 wrote: »

Ok ill keep you all posted anyway ill be in tomorrow and ill let u all know how I get on there. Im sick with worry!!

Well if you are in for appointment tomorrow, then your payment will be fully restored the following week, or your next payment. You'll be ok once you attend all meetings so don't be worrying about it, even though it is a knock of losing €44, you will be grand on your next payment.

djeire84

Bongalongherb wrote: »

Well if you are in for appointment tomorrow, then your payment will be fully restored the following week, or your next payment. You'll be ok once you attend all meetings so don't be worrying about it, even though it is a knock of losing €44, you will be grand on your next payment.

I don't have an appointment im just walking in without one to the Social. I am just looking for answers their end and to let them know im still wanting JobPath so like it isn't scheduled. Just don't want the 21 days to pass. Its a thing that they wouldn't het in touch to save them paying me!!

Bongalongherb

djeire84 wrote: »

Ill definitely try. Im happy that im not on my own. I had some job finding others like me. Hence the post topic I couldn't find any answers. When you appealed did you overturn the deduction. Getting back the money owed is not really an issue I just want my full money restored if I get the 44 or 88 back its a bonus.

Yes. all I had to do was turn up at the new appointment and they mark you off as turned up and then they restore your Full payment. I didn't have to do anything other than that, just turned up and the DSP saw that I turned up and they reinstate full payment.

djeire84

Bongalongherb wrote: »

Yes. all I had to do was turn up at the new appointment and they mark you off as turned up and then they restore your Full payment. I didn't have to do anything other than that, just turned up and the DSP saw that I turned up and they reinstate full payment.

Ok but did u go into the social to let them know I want to be activated on JobPath or did u get a letter.

percy212

That sounds extremely harsh as a response to one missed appointment. You need to fight back.

I would make an appeal and complaint in writing to DSP, the body running those meetings, as well as the person in particular who penalized you. I would also go to the office of a your local TD (yes they can be useful). Even though you are not supposed to get SWA to make up the shortfall, if you can't make rent, I think an emergency payment is necessary. Your CWO hardly wants you on the street.

If you really missed only one appointment this reaction is out of control. Make sure you state your case in all letters clearly emphasizing the fact that you could be evicted for not paying rent, and therefore homeless because someone wants to make a point about your missing a meeting. It seems ludicrous that the HSE might end up paying for you to live in a hotel because the DSP penalized you for missing one meeting (and we all know those meetings lead to nothing anyway).

Unbelievable. This is what happens when you let the private sector mess around with public programmes. Best of luck OP.

Bongalongherb

djeire84 wrote: »

I don't have an appointment im just walking in without one to the Social. I am just looking for answers their end and to let them know im still wanting JobPath so like it isn't scheduled. Just don't want the 21 days to pass. Its a thing that they wouldn't het in touch to save them paying me!!

I see.

They will send you another letter with a new appontment if you have not received one yet in the next couple of days, and when you turn up to the new appointment, then they will reinstate full payment the following pay day.

Bongalongherb

djeire84 wrote: »

Ok but did u go into the social to let them know I want to be activated on JobPath or did u get a letter.

No. I didn't have to do anything, they sent me out a new letter with a new appointment telling me that if I turn up for it they will put me back on the full payment. They will send you a letter explaining this in a few days. They always give you a second chance, always, so expect a new letter to arrive from the DSP in a couple of days.

d9oiu2wk07blr5

OP have a look at the operational guidelines for JA and appeal the decision. I'd also ask them for a statement of reasons and the circumstances that were taken in to account in determining that you didn't have "good cause" to miss the appointment. There should also be guidelines in place so to ensure that the decisions of DO's are uniform.

refuses or fails, without good cause, to attend at a meeting arranged by or on behalf of the Minister for the purpose of providing information to that person which is intended to improve his or her knowledge of the employment, work experience, education, training and development opportunities available to that person, or

http://www.welfare.ie/en/Pages/Jobseekers-Allowance.aspx#RefusalFailureEngageActivationMeasures

Bongalongherb

It would still be a good idea to call into them to let them know, so drop into them and explain this problem.

djeire84

Bongalongherb wrote: »

I see.

They will send you another letter with a new appontment if you have not received one yet in the next couple of days, and when you turn up to the new appointment, then they will reinstate full payment the following pay day.

But would it look better to go in tomorrow and speak to them. When did the letter arrive to you? After the deduction??

djeire84

Gerardo Deafening Pliers wrote: »

OP have a look at the operational guidelines for JA and appeal the decision. I'd also ask them for a statement of reasons and the circumstances that were taken in to account in determining that you didn't have "good cause" to miss the appointment. There should also be guidelines in place so to ensure that the decisions of DO's are uniform.



http://www.welfare.ie/en/Pages/Jobseekers-Allowance.aspx#RefusalFailureEngageActivationMeasures

Im just worried in case I get more money deducted I think its better to talk to them tomorrow and see where I stand.

Bongalongherb

djeire84 wrote: »

But would it look better to go in tomorrow and speak to them. When did the letter arrive to you? After the deduction??

Yes drop into them tomorrow and tell them.

When they deducted me the €44, I was sent a letter with a new appointment a week later. But it could be a few days that they send you a new letter. But you should still drop into them tomorrow to speed it up a bit.

Bongalongherb

Also ask them for an appeals form when you drop into them, just to see can you get the lost money back.

djeire84

Bongalongherb wrote: »

Yes drop into them tomorrow and tell them.

When they deducted me the €44 I was sent a letter with a new appointment a week later. But it could be a few days that they send you a new letter. But you should still drop into them tomorrow to speed it up a bit.

Ok ill let you know the outcome tomorrow thanks so much you have been so helpful. You have put my mind at ease. Thanks again Bong.

Éire

djeire84

Bongalongherb wrote: »

Also ask them for an appeals form when you drop into them, just to see can you get the lost money back.

Ok I will indeed.

Bongalongherb

You will be fine, by going into them tomorrow should speed the process up, and they might be able to restore your full payment quickly once they know you are ready to comply with their requests.

Best of luck.

djeire84

Bongalongherb wrote: »

You will be fine, by going into them tomorrow should speed the process up, and they might be able to restore your full payment quickly once they know you are ready to comply with their requests.

Best of luck.

Thanks ill need it

Bongalongherb

Yes, keep this thread updated as it will be helpful for others that find themselves in the same predicament.

d9oiu2wk07blr5

djeire84 wrote: »

Im just worried in case I get more money deducted I think its better to talk to them tomorrow and see where I stand.

I can understand that, bear in mind though that they cannot arbitrarily reduce your rate of payment for asking questions or appealing an erroneous decision once you continue to engage with the dept and don't miss any future apts. If they don't reinstate your full-rate payment tomorrow - you've one of two options - do nothing and wait it out for nine weeks - or appeal the decision and get the full-rate reinstated and backdated. The other thing to bear in mind is that if you don't appeal the decision, it could be inferred that you accept that the dept were correct in their reasoning in reducing your payment and that you did fail to engage with the dept.

djeire84

Bongalongherb wrote: »

Yes, keep this thread updated as it will be helpful for others that find themselves in the same predicament.

I will because its the only thread of its kind. At least it will help others.

djeire84

Gerardo Deafening Pliers wrote: »

I can understand that, bear in mind though that they cannot arbitrarily reduce your rate of payment for asking questions or appealing an erroneous decision once you continue to engage with the dept and don't miss any future apts. If they don't reinstate your full-rate payment tomorrow - you've one of two options - do nothing and wait it out for nine weeks - or appeal the decision and get the full-rate reinstated and backdated. The other thing to bear in mind is that if you don't appeal the decision, it could be inferred that you accept that the dept were correct in their reasoning in reducing your payment and that you did fail to engage with the dept.

Yes ill appeal as the decision is unfair. DSP are cracking down big time!