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Can't log in on iphone

MyStubbleItches · 2016-07-11 21:24:39

Hi, I'm unable to log in on an iPhone. I get a message about the CSRT token not being valid. No problem logging in on iPad. Any ideas? Thanks.

11-07-2016 10:24PM

#1

MyStubbleItches

Registered Users, Registered Users 2 Posts: 1,570 ✭✭✭

Join Date: July 2009

Posts: 1479

Hi, I'm unable to log in on an iPhone. I get a message about the CSRT token not being valid. No problem logging in on iPad. Any ideas?

Thanks.

0

Comments

#2 11-07-2016 10:38PM

Spear

Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 26,257 CMod ✭✭✭✭

Join Date: September 2001

Posts: 23766

Clear the browser cache and cookies as a first step, that's often sorted it in the past.

0
#3 12-07-2016 08:19PM

MyStubbleItches

Registered Users, Registered Users 2 Posts: 1,570 ✭✭✭

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That's done, still getting the same message.

0
#4 13-07-2016 10:01PM

Shield

Moderators, Society & Culture Moderators, Help & Feedback Category Moderators Posts: 9,886 CMod ✭✭✭✭

Join Date: September 2006

Posts: 8291

I've seen this message appear after users have tried to change their cookie settings. You need to enable cookies in your browser to use boards. You can't log in, and then disable cookies again. For some reason, it just doesn't work.

0
#5 14-07-2016 07:47AM

MyStubbleItches

Registered Users, Registered Users 2 Posts: 1,570 ✭✭✭

Join Date: July 2009

Posts: 1479

Brilliant, that sorted it. I don't remember changing the cookie settings but no matter. Thanks folks.

0

This discussion has been closed.