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Bin collection comparisons Maynooth

  • 06-06-2016 8:58am
    #1
    Registered Users, Registered Users 2 Posts: 168 ✭✭


    I can't seem to find info yet online of the pay by weight charges for each company. Most seem to still have flat rates published valid to July'16 which is not at all useful. I have an email from thorntons outlining new charges. Could others publish any prices they get from AES / panda etc? The new thorntons prices are simply outrageous given the amount of nappies I have to get rid of!! Would like to know switching alternatives

    Thorntons
    €2 per week flat charge
    Domestic bin 35c per kg
    Brown bin 20c per kg
    Recycle bin free


Comments

  • Registered Users, Registered Users 2 Posts: 121 ✭✭shoehorn


    From AES:

    , The service charge is €90 for six months or €15 per month.

    ·         Waste bin  = 25 cent per KG

    ·         Recycling bin = 0 cent per KG

    ·         Organic bin =  15 cent per KG

    ·         Glass Bin = 0 cent per KG


    Not any cheaper sadly, because of 180 annual charge, unless your annual kg is very high.


  • Registered Users, Registered Users 2 Posts: 722 ✭✭✭you2008


    Thorntons
    €2 per week

    the annual fee is up by over 100%, how can they do this? is that allowed? any gov body that we can complain about it?


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam


    ugh:(
    It feels like another tax on top of the household charge and water


  • Registered Users, Registered Users 2 Posts: 8,429 ✭✭✭wirelessdude01


    you2008 wrote:
    the annual fee is up by over 100%, how can they do this? is that allowed? any gov body that we can complain about it?


    Sure it is Gov/EU rules that are the cause of the increase.


  • Registered Users, Registered Users 2 Posts: 2,632 ✭✭✭WishUWereHere


    shoehorn wrote: »
    From AES:

    , The service charge is €90 for six months or €15 per month.

    ·         Waste bin  = 25 cent per KG

    ·         Recycling bin = 0 cent per KG

    ·         Organic bin =  15 cent per KG

    ·         Glass Bin = 0 cent per KG


    Not any cheaper sadly, because of 180 annual charge, unless your annual kg is very high.

    Was speaking to my Neighbour last night, ( He's with AES ) & we checked AES's website, nothing mentioned about these figures. Mind me asking Your source for these charges Shoehorn?


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  • Registered Users, Registered Users 2 Posts: 121 ✭✭shoehorn


    I emailed them and that was their response


  • Registered Users, Registered Users 2 Posts: 146 ✭✭Lepidoptera


    you2008 wrote: »
    Thorntons
    €2 per week

    the annual fee is up by over 100%, how can they do this? is that allowed? any gov body that we can complain about it?

    At first I just assumed that they meant it would be a €2 charge for the weeks you put your bin out since that seems to be how they are presenting it - otherwise why not just state directly that it's €104 per year? (because people will obviously be angry that their yearly service fee has more than doubled)

    I contacted them about it and was unpleasantly surprised to discover that you are charged a weekly service fee even for weeks you do not use their service. The underhand way they are trying to spin this really burns my biscuits.


  • Registered Users, Registered Users 2 Posts: 523 ✭✭✭MickH503


    At first I just assumed that they meant it would be a €2 charge for the weeks you put your bin out since that seems to be how they are presenting it - otherwise why not just state directly that it's €104 per year? (because people will obviously be angry that their yearly service fee has more than doubled)

    I contacted them about it and was unpleasantly surprised to discover that you are charged a weekly service fee even for weeks you do not use their service. The underhand way they are trying to spin this really burns my biscuits.
    This was their unhelpful response to me ...

    As a Company we are very conscious of rising costs for our customers and due to this over the past five years we have not increased the cost of our service charge since it was first introduced in October 2011.
    The service charge is typically charged to cover vehicles, weighing systems, service crew staff, back office staff, technology and transport costs associated with the collection from the kerbside.
    This service charge ensures that a collection truck passes your home on a regular basis to check if you have left bins out for collection
    With the introduction of the new Legislation we have increased our Service Charge to fall in line with the new pricing structure rather than increasing the pricing later in the year.
    With the new pricing structure rather than seeking an upfront payment of the service charge as in previous years we have decided to spread the cost over the year so the payment is €2.00 per week rather than the €104.00 up front.
    Following on from feedback from our customers and competitors we find that we are very completive with our pricing.
    If you require any additional information please do not hesitate to contact our office.

    Household Accounts Department
    Tel: 01 6235133
    Web: http://www.thorntons-recycling.ie
    Unit S3B, Henry Road, Parkwest Business Park, Dublin 12, Registered Number 72366.


  • Registered Users, Registered Users 2 Posts: 722 ✭✭✭you2008


    MickH503 wrote: »
    This was their unhelpful response to me ...

    As a Company we are very conscious of rising costs for our customers and due to this over the past five years we have not increased the cost of our service charge since it was first introduced in October 2011.
    The service charge is typically charged to cover vehicles, weighing systems, service crew staff, back office staff, technology and transport costs associated with the collection from the kerbside.
    This service charge ensures that a collection truck passes your home on a regular basis to check if you have left bins out for collection
    With the introduction of the new Legislation we have increased our Service Charge to fall in line with the new pricing structure rather than increasing the pricing later in the year.
    With the new pricing structure rather than seeking an upfront payment of the service charge as in previous years we have decided to spread the cost over the year so the payment is €2.00 per week rather than the €104.00 up front.
    Following on from feedback from our customers and competitors we find that we are very completive with our pricing.
    If you require any additional information please do not hesitate to contact our office.

    Household Accounts Department
    Tel: 01 6235133
    Web: http://www.thorntons-recycling.ie
    Unit S3B, Henry Road, Parkwest Business Park, Dublin 12, Registered Number 72366.

    can not they just admit it is over 100% increase?


  • Registered Users, Registered Users 2 Posts: 2,632 ✭✭✭WishUWereHere



    I contacted them about it and was unpleasantly surprised to discover that you are charged a weekly service fee even for weeks you do not use their service. The underhand way they are trying to spin this really burns my biscuits.

    They are really making untold work for themselves. If I have an empty match box in my bin, it'll be left out for them.

    2 can play at their game!


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  • Registered Users, Registered Users 2 Posts: 2,632 ✭✭✭WishUWereHere


    you2008 wrote: »
    can not they just admit it is over 100% increase?

    I challenged them via email on this, and their retort was 'oh but we haven't put up our standing charge for 5 years'.

    Personally, I'm just over a year with them ( and TBH, their service up to now was top notch ), so this 5 year rubbish doesn't wash with me.


  • Registered Users, Registered Users 2 Posts: 71,112 ✭✭✭✭L1011


    They are really making untold work for themselves. If I have an empty match box in my bin, it'll be left out for them.

    2 can play at their game!

    They would likely prefer that, as the routes are going to take a lot of time to drive regardless and a bad week where everyone leaves out a full bin after a while of no bins would mean they'd need to go empty the truck and come back.

    I used the old Thorntons banded pay by weight and was always in the lowest category; I'm going to save about 50 quid a year now.


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam


    We used to do pay by weight with Thorntons but their customer service is so bad we left them.
    We have 4 kids so I am going to have to look in to each companies charges in great detail:((


  • Registered Users, Registered Users 2 Posts: 71,112 ✭✭✭✭L1011


    Moonbeam wrote: »
    We used to do pay by weight with Thorntons but their customer service is so bad we left them.

    Compared to AES they're a dream!


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam




  • Registered Users, Registered Users 2 Posts: 71,112 ✭✭✭✭L1011


    Moonbeam wrote: »

    Mahons are Panda now.


  • Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    L1011 wrote: »
    They would likely prefer that, as the routes are going to take a lot of time to drive regardless and a bad week where everyone leaves out a full bin after a while of no bins would mean they'd need to go empty the truck and come back.

    I used the old Thorntons banded pay by weight and was always in the lowest category; I'm going to save about 50 quid a year now.

    Not sure what way it will work out regarding total weights but if everyone puts the bin out it will slow us down a lot.


  • Registered Users, Registered Users 2 Posts: 2,632 ✭✭✭WishUWereHere


    guil wrote: »
    Not sure what way it will work out regarding total weights but if everyone puts the bin out it will slow us down a lot.

    I have sympathy for the collectors doing the rounds, but Guil, surely You must admit that the companies policies are only encouraging this practice?


    And by doing this encourages longer hours resulting in OT, more green house emisions as the truck will be working longer. I am sure there are more negatives by doign this but there are 2 to highlight the folly of this AK47 mission.


  • Registered Users, Registered Users 2 Posts: 4,239 ✭✭✭rameire


    🌞 3.8kwp, 🌞 Clonee, Dub.🌞



  • Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    I have sympathy for the collectors doing the rounds, but Guil, surely You must admit that the companies policies are only encouraging this practice?


    And by doing this encourages longer hours resulting in OT, more green house emisions as the truck will be working longer. I am sure there are more negatives by doign this but there are 2 to highlight the folly of this AK47 mission.

    I agree there is no incentive now to not put all bins out for every collection. That and the fact that we won't be allowed to work inside a 60km zone before 6am after July 1st is going to make the days much longer. People complain we are in estates too early, now they will be complaining about the truck in late in the evening with kids running around the place.


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  • Registered Users, Registered Users 2 Posts: 8,233 ✭✭✭Patser


    It is an incredibly steep jump by Thorntons, and sneaky how they're phrasing it to disguise the hike. Even if they haven't increased charges in 5 years doesn't justify more than doubling them now. Even a €1 a week service charge would have been a 4% increase.

    And yep I can see black bun going out more often now. Previously we'd have put it out once a month, often debating could we make it the extra 2 weeks to next collection to save in lift. Now, sure there's no savings, it'll all end up being charged the same anyway, might as well stick it out every lift.

    They are using the confusion of the new pay by weight Govt decree to hike charges in the hope the Govt get the blame. So what's the response people - email Durkan, Murphy, Lawless and O'Rourke? Organise every bin out by everyone? There really doesn't seem to be much of a difference between AES and Thorntons, so mass customer movement isn't that viable but us there another alternative - bring and depose sites?


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam


    I am confused are the bins going to be collected weekly now?


  • Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    Moonbeam wrote: »
    I am confused are the bins going to be collected weekly now?

    No it will still be every fortnight.


  • Registered Users, Registered Users 2 Posts: 8,233 ✭✭✭Patser


    But you'll pay weekly.

    Govt is stepping in sort of; and warning the bun companies that all these rises will not be tolerated since their new rules were price neutral.


  • Registered Users, Registered Users 2 Posts: 1,877 ✭✭✭donspeekinglesh


    Well you'll have general/compost collected one week and recycling the other.


  • Registered Users, Registered Users 2 Posts: 8,233 ✭✭✭Patser


    Yes, with Thorntons anyway, think AES the same.


  • Registered Users, Registered Users 2 Posts: 523 ✭✭✭MickH503


    Patser wrote: »
    But you'll pay weekly.

    Govt is stepping in sort of; and warning the bun companies that all these rises will not be tolerated since their new rules were price neutral.

    *Maybe* the companies will be forced to change ... http://www.irishtimes.com/news/politics/government-warns-bin-companies-over-costs-1.2687280?utm_medium=email&utm_source=lunchtime_digest&utm_campaign=news_digest


  • Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    Patser wrote: »
    Yes, with Thorntons anyway, think AES the same.

    Depends on the area. Most places in Kildare the recycling is done with the organic. In a handful of places it's done with the waste. This is for Aes btw.


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam


    ugh I worked out on average we put out 65kg in our waste bin every month. So based on that 180 + 195 = 375, we paid 294 for 2015:(


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  • Registered Users, Registered Users 2 Posts: 146 ✭✭Lepidoptera


    What exactly does a warning do? The collection companies aren't going to voluntarily back down. The government hasn't done anything actionable about the huge hike in insurance premiums, so I'm not sure what effect a "warning" will really have. I don't know how they couldn't have predicted this would happen or why people writing these laws don't learn from previous experience (I suppose they more cynical outlook is that they know exactly the effect it will have and have a secondary gain).

    It's like how they changed the PRSA rules to cap the maximum contribution fees at 5% and the annual fee at 1%. Rather than becoming the maximum fee, everyone increased their fees until that is now the default and there is little competition or difference between providers any more.

    The councils can't be happy with this as they should consider how much they spend on illegal dumping now since this certainly isn't going to help the situation. This isn't how you encourage people to recycle or to waste less. At least now the made up statistics about how most people will see lower bills have been dropped. Given that it's now summer holidays and also Brexit is up in the air, I doubt the government will really make this a priority or do anything more than issue "warnings".


  • Registered Users, Registered Users 2 Posts: 8,295 ✭✭✭n97 mini


    We've been with Allied for a few years now. Paper tags costing €10 to €12.50, depending where you buy and what way the wind is blowing, no annual fee or service charges.

    We put out our bins probably 9 times a year, so we're looking at €100 or so annually.

    Their website is rubbish, and doesn't say anything other than customers will be getting letters about new charges. As they don't know who we are I assume they'll drop them in the door when collecting our bins.

    EDIT: it's also worth noting that we have always paid more than people across the border in Dublin have paid for the same service, even with the same provider. I'm assuming this has something to do with KCC owning the landfill that our waste goes into.


  • Registered Users, Registered Users 2 Posts: 12 bolektrolek


    hopefully not breaking a board rules by citing Irish Independent:

    "There will be no increase in bin charges for the next 12 months. All of the companies in the Irish Waste Management Association (IWMA) have agreed to freeze their prices, along with other major players including Greyhound and City Bin"

    more to read on irish Independent. cant post a link (yet).

    Do I get it correctly and should expect love letter from thorntons saying - ignore previous letter?


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam


    Got our bill for bins 302 for the year :(
    I can't find my bill from last year but I am sure if was not near that .
    Is this cost then norm atm ?


  • Registered Users, Registered Users 2 Posts: 120 ✭✭Lastblackdog


    Moonbeam wrote: »
    Got our bill for bins 302 for the year :(
    I can't find my bill from last year but I am sure if was not near that .
    Is this cost then norm atm ?

    We use Panda (was Mahon) and we pay €12.00 for domestic waste about 10 times a year = €120.00 plus €4.00 for recycling about 8 times a year = €32.00 so in total pay €152.00 with no standing charge.

    Obviously if we needed to leave the bins out more often than we would pay more. This arrangement suits us.


  • Moderators, Education Moderators, Society & Culture Moderators Posts: 18,986 Mod ✭✭✭✭Moonbeam


    We use Panda (was Mahon) and we pay €12.00 for domestic waste about 10 times a year = €120.00 plus €4.00 for recycling about 8 times a year = €32.00 so in total pay €152.00 with no standing charge.

    Obviously if we needed to leave the bins out more often than we would pay more. This arrangement suits us.

    Thanks :)
    We have 4 kids so the bins go out every collection but I will have a look .


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  • Registered Users, Registered Users 2 Posts: 700 ✭✭✭dazzday


    Sorry for bumping this!

    Moving to Maynooth this week (just two of us) and looking for a recommendation for a bin company....any experiences?


  • Registered Users, Registered Users 2 Posts: 120 ✭✭Lastblackdog


    dazzday wrote: »
    Sorry for bumping this!

    Moving to Maynooth this week (just two of us) and looking for a recommendation for a bin company....any experiences?

    There are only two of us (small amount of waste) and we use Panda (was Mahon). We pay €11.20 for general waste and €3.80 for recycle with no standing charge.

    Because we only put the bins out a few times a year this is the cheapest option for us. Families need a different offering.


  • Registered Users, Registered Users 2 Posts: 8,295 ✭✭✭n97 mini


    There are only two of us (small amount of waste) and we use Panda (was Mahon). We pay €11.20 for general waste and €3.80 for recycle with no standing charge.

    Because we only put the bins out a few times a year this is the cheapest option for us. Families need a different offering.

    Allied do a pair of tags at €12.50 (price can vary tho). Both bins are collected for that, on the same day. No standing charge either.


  • Registered Users, Registered Users 2 Posts: 700 ✭✭✭dazzday


    Thanks for the replies folks.

    Went with Panda... 12e + 4e for both bins, no standing charge. Happy enough with that!


  • Registered Users, Registered Users 2 Posts: 71,112 ✭✭✭✭L1011


    One thing I'd recommend right now is avoiding lengthy contracts - in the past some firms did a to end of year + 12 month contract for new, so it'd be 15 months now. The pay by weight issue was just kicked down the road a little bit; you could find some operators with huge price hikes next summer.


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  • Registered Users, Registered Users 2 Posts: 5,175 ✭✭✭angeldelight


    We're having such hassle with AES. Previous owners of the house we bought had contract with them. I've been contacting them since end of July and the bins are still not collected. Ridiculous!


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