Food poisoning from local Chinese Takeaway :(

JohnCleary

Some of you may have seen my fiasco on AH: http://www.boards.ie/vbulletin/showthread.php?t=2057596517

Long story short... Went to Chinese Takeaway on Newcastle Rd last week. Gobbled the meal as was starving. Cut into last piece of chicken (only piece I cut into) and discovered this: http://imgur.com/RvCpeim

Went back to takeaway with offending piece of chicken to ask for an explination. I got roared at saying IT COOK OK, IT COOK FINE and was basically fecked out of the place, but not before they tried to explain that the raw centre of the chicken was 'oil' and 'normal' (they also tried to grab the piece of chicken out of my hand, had to almost wrestle it back to keep possession)

Spent the next day not too far from the jacks (won't go into detail).

Day after, decided to report it to the HSE / FSAI, more-so because of their disgusting attitude than anything else. Was promised the place would be inspected.

This morning, a notice 'Closed for maintenance' on the window: http://imgur.com/EiMejRK

Confirmed closure order by HSE: https://www.fsai.ie/uploadedFiles/Monitoring_and_Enforcement/Enforcement/Enforcement-Orders-Closure.pdf

Watch out if ordering takeaway, folks. I don't believe there's any issue with naming the place I got food poisoning from as it's on the FSAI website with a closure order. The takeaway in question: New Curry House, 62 Newcastle Road, Galway.

To think, they could have avoided this by just apologising. I didn't even ask for a refund, just an explination as to what the heck was going on. They brought this on themselves, I normally don't kick up a fuss. Probably for the best, I took one for the team

Laviski

thankfully never ordered from there.

but good to know if desperate - avoid. that would put me off take aways for a very long time which would be good for my diet. So when are they open again?

TerrorFirmer

Yeah, their arsey attitude would have been the real issue for me as well.

We had an issue with food from a place before (it wasn't that it was undercooked like your scenario), they offered a full refund and another full order free of charge. Great service.

JohnCleary

Laviski wrote: »

thankfully never ordered from there.

but good to know if desperate - avoid. that would put me off take aways for a very long time which would be good for my diet. So when are they open again?

New Curry House 2 due to open up any day now :pac:

(New Curry House used to be called Curry house)

Cheap as chips for a reason

Arghus

Whenever I passed it I used to think was it one of those places where you would never get food poisoning from, because it looked precisely like the type of place where you would get food poisoning from - if you know what I mean.

inisboffin

RoboKlopp wrote: »

Cheap as chips for a reason

Plenty of other places cheap enough but cook food and are clean tasting!
King Ding and Emperor City get my vote.

The Sidewards Man

Awareness on Facebook needs to be created on this.

TerrorFirmer

Marvin have the €5 feast at the moment for May, with a load of places doing full meals for the fiver. Got one last night from Limeleaf in Renmore, the portion was so massive I couldn't even finish it. Few other chinese places taking part as well. If anyone's hungry reading this thread....

Breaston Plants

TerrorFirmer wrote: »

Marvin have the €5 feast at the moment for May, with a load of places doing full meals for the fiver. Got one last night from Limeleaf in Renmore, the portion was so massive I couldn't even finish it. Few other chinese places taking part as well. If anyone's hungry reading this thread....

That Limeleaf was closed for similar things in the past.......

JohnCleary

TerrorFirmer wrote: »

Marvin have the €5 feast at the moment for May, with a load of places doing full meals for the fiver. Got one last night from Limeleaf in Renmore, the portion was so massive I couldn't even finish it. Few other chinese places taking part as well. If anyone's hungry reading this thread....

The €5 is what caused the issue in the first place :pac:

Alcoheda

I'd just like to say that I've been eating out of the curry house for years and never had an issue.

Sorry to hear about your trouble OP, they certainly should have taken your complaint more seriously.

JohnCleary

Alcoheda wrote: »

I'd just like to say that I've been eating out of the curry house for years and never had an issue.

Sorry to hear about your trouble OP, they certainly should have taken your complaint more seriously.

I know people who have eaten from there before with no issues. I would have thought I was just crazy feeling sick, but the raw chicken backs up my case. The fact that the HSE has shut the place down sheds further light on the issue.

Baggy Trousers

The Sidewards Man wrote: »

Awareness on Facebook needs to be created on this.

This takeaway horror story should be "trending" and on Sky News!!

What does Obama think?

Should there be a commission of inquiry and what would the terms of reference be?

Could this bring down the government? The Chinese government!

They're a great bunch of lads.

The leaders of 1916 would be rolling in their graves!

Freedom of the city for John Cleary!!

Did the rescue helicopter take off?

dastardly00

Cheers for posting OP, and I hope you feel okay now.

It's great that the Environmental Health Officers did go and inspect the premises. And sure enough, they served a closure order.

I subscribe to the FSAI updates and newsletters so each month I get an email listing all premises that have been closed that month. It's good to be aware and know where to avoid!!

civis_liberalis

Fairplay for actually doing something instead of just moaning about it here like most of us would.

UnleashTheBeast

inisboffin wrote: »

Plenty of other places cheap enough but cook food and are clean tasting!
King Ding and Emperor City get my vote.

Sorry for going a bit off topic - but a random question.

For years, Emperor City was my Chinese takeaway of choice. I never had an issues, I quite liked their food. Then maybe less than a year ago I ordered from them and the way they cooked and presented their food seemed totally different. Have they changed owners or something? I mean literally everything was different...

Since then I've changed to the Royal Villa in Salthill after a friend recommended and they're an excellent Chinese.

FanadMan

dastardly00 wrote: »

Cheers for posting OP, and I hope you feel okay now.

It's great that the Environmental Health Officers did go and inspect the premises. And sure enough, they served a closure order.

I subscribe to the FSAI updates and newsletters so each month I get an email listing all premises that have been closed that month. It's good to be aware and know where to avoid!!

Would that not be a good way to find out which to eat from? If a place has been closed and then reopens a week or two later then it's got everything up to scratch. As far as I know the FSAI have to re-visit before places are allowed to reopen.

JakeArmitage

Could have been just 'Dog' which looks like chicken but is more like beef in that a little bit of rare in the middle is fine

Wompa1

This thread has everything!

Golden Mountain was one of the best I had before I left a few years ago.

Andrea B.

"To think, they could have avoided this by just apologising."

Can we deduct that you would not have reported them if they had apologised?

dastardly00

FanadMan wrote: »

Would that not be a good way to find out which to eat from? If a place has been closed and then reopens a week or two later then it's got everything up to scratch. As far as I know the FSAI have to re-visit before places are allowed to reopen.

That's a very valid point for sure. For me though it's a case of 'once bitten, twice shy'. As in, if a place has been served a closure order, then I probably won't be eating there in the future, even if they have everything up to scratch

Actually, it'd be interesting if the FSAI released info each month on food premises that had passed inspections.

pleasant Co.

Andrea B. wrote: »

"To think, they could have avoided this by just apologising."

Can we deduct that you would not have reported them if they had apologised?

Perhaps if they had handled it in a responsible manner John wouldn't have had cause to believe this was anything more than a once-off cock up. I can't speak for him of course, I'm just interpreting the data he's already provided.

Mrs OBumble

dastardly00 wrote: »

That's a very valid point for sure. For me though it's a case of 'once bitten, twice shy'. As in, if a place has been served a closure order, then I probably won't be eating there in the future, even if they have everything up to scratch .

If a place is being run by people who are dumb enough to have let things get so bad that FSAI closed it, then I don't think I want to eat there.

The physical premises may have been brought up to scratch, but unless the got some new brains for the staff, nothing will really have changed.

beardybrewer

dastardly00 wrote: »

Actually, it'd be interesting if the FSAI released info each month on food premises that had passed inspections.

I was reading a story about the equivalent agency in the UK being your typical underfunded and poorly staffed department where there are many times more premises to inspect than inspectors.

I'd say we're going more on the good grace of restaurant owners trying to keep reasonable standards to keep people coming back rather than fear of being kept in line by big brother. I'm sure every kitchen cuts corners and wouldn't pass an inspection depending on the day. Like any government agency, they have a better record of reacting after the fact (after you've been poisoned or killed on the roads, etc) than at prevention.

CINCLANTFLT

Fish and chip place at the pier in a west Cork village last summer... bit into one of my crab claws... smelt of ammonia and tasted of poop... got some other people to smell it and they agreed... brought it to the French owner who grabbed it out of my hand, threw it in the bin and told me he had no sense of smell and so could not smell it anyway... went on to say the other guy working there had no sense of smell either and so he could not smell it either... we walked out and never went back... bunch of eijits...

Baron Kurtz

JohnCleary wrote: »

Some of you may have seen my fiasco on AH: http://www.boards.ie/vbulletin/showthread.php?t=2057596517

Long story short... Went to Chinese Takeaway on Newcastle Rd last week. Gobbled the meal as was starving. Cut into last piece of chicken (only piece I cut into) and discovered this: http://imgur.com/RvCpeim

Went back to takeaway with offending piece of chicken to ask for an explination. I got roared at saying IT COOK OK, IT COOK FINE and was basically fecked out of the place, but not before they tried to explain that the raw centre of the chicken was 'oil' and 'normal' (they also tried to grab the piece of chicken out of my hand, had to almost wrestle it back to keep possession)

Spent the next day not too far from the jacks (won't go into detail).

Day after, decided to report it to the HSE / FSAI, more-so because of their disgusting attitude than anything else. Was promised the place would be inspected.

This morning, a notice 'Closed for maintenance' on the window: http://imgur.com/EiMejRK

Confirmed closure order by HSE: https://www.fsai.ie/uploadedFiles/Monitoring_and_Enforcement/Enforcement/Enforcement-Orders-Closure.pdf

Watch out if ordering takeaway, folks. I don't believe there's any issue with naming the place I got food poisoning from as it's on the FSAI website with a closure order. The takeaway in question: New Curry House, 62 Newcastle Road, Galway.

To think, they could have avoided this by just apologising. I didn't even ask for a refund, just an explination as to what the heck was going on. They brought this on themselves, I normally don't kick up a fuss. Probably for the best, I took one for the team

The incubation period for something food poisoning related would be 24-72 hours to get the effects you did. What was the time-frame for you? You said the next day you had the skitters etc.

dastardly00

Baron Kurtz wrote: »

The incubation period for something food poisoning related would be 24-72 hours to get the effects you did. What was the time-frame for you? You said the next day you had the skitters etc.

If you read John's AH thread, you'll get some of those details

JohnCleary

pleasant Co. wrote: »

Perhaps if they had handled it in a responsible manner John wouldn't have had cause to believe this was anything more than a once-off cock up. I can't speak for him of course, I'm just interpreting the data he's already provided.

^^ This

gordongekko

I think you a showing way to much praise to the hse. I'm sure most of us have dealt with them so I find it hard to believe that you complained and they hopped into the bat mobile and shut them down. It's either a raft of complaints or a planned visit that caught them out.

inisboffin

UnleashTheBeast wrote: »

Sorry for going a bit off topic - but a random question.

For years, Emperor City was my Chinese takeaway of choice. I never had an issues, I quite liked their food. Then maybe less than a year ago I ordered from them and the way they cooked and presented their food seemed totally different. Have they changed owners or something? I mean literally everything was different...

Since then I've changed to the Royal Villa in Salthill after a friend recommended and they're an excellent Chinese.

Funnily enough, due a shift in hours etc, I've only used them a lot in the last year or two (and didn't notice much difference). Also I'd order veggie a lot, and in terms of being well cooked etc, it's less problematic.

biko

Had Asian tonight. Hope I don't poop myself.

GekkePrutser

inisboffin wrote: »

Plenty of other places cheap enough but cook food and are clean tasting!
King Ding and Emperor City get my vote.

I concur on both had takeaways from both many times and never got sick. Try the meat sung starter from King Ding :9 and the Malaysian Satay chicken from Emperor city (they put pineapple in that in King Ding which puts me off). Never got sick from any takeaway in Galway by the way and I eat Asian food all the time (usually more Thai than Chinese, I love spice!). I think this was an exception.

OP's experience was pretty bad though, sorry to hear about it. It could have been someone with low immune resistance ending up with worse effects than just seeing the inside of the bowl. I think you were right to report it.

Arghus

gordongekko wrote: »

I think you a showing way to much praise to the hse. I'm sure most of us have dealt with them so I find it hard to believe that you complained and they hopped into the bat mobile and shut them down. It's either a raft of complaints or a planned visit that caught them out.

What part about it annoys you more? That either (a) they acted promptly, after getting tipped-off or (b), if they weren't tipped off, seem to be serious about closing down businesses who don't obey the food safety regulations?

Either way, they seem to have done alright in this case.

PLL

There is no Great Chinese in Galway that I've tried. I don't think the ones out in salthill would deliver to me so I've never tried. The menlo is grand but such a bloody rip off. Limeleaf had the best satay but started finding everything way way too greasy. If anyone is in the Killarney direction order from Xin Garden. It's beautiful, I miss it :-(

If anyone could recommend any Chinese that will deliver out the Headford rd.. I've tried a good few now and none have excited me at all.

gordongekko

Arghus wrote: »

What part about it annoys you more? That either (a) they acted promptly, after getting tipped-off or (b), if they weren't tipped off, seem to be serious about closing down businesses who don't obey the food safety regulations?

Im in no way shape or form annoyed by either a or b

Interesting, there is an Indian restaurant in Cork that's always recommenced on the same closure list would never have known that had I now clicked the link.

snubbleste

Free whopper @ BK later today. Should I go?

biko

No, eat a salad instead.

Redhairedguy

PLL wrote: »

If anyone could recommend any Chinese that will deliver out the Headford rd.. I've tried a good few now and none have excited me at all.

I've been using China Garden for years. Even when they relocated to Mervue, and the food changed slightly. Still bang on.

swine

biko wrote: »

No, eat a salad instead.

JohnCleary

gordongekko wrote: »

I think you a showing way to much praise to the hse. I'm sure most of us have dealt with them so I find it hard to believe that you complained and they hopped into the bat mobile and shut them down. It's either a raft of complaints or a planned visit that caught them out.

Where did I praise the HSE? All I stated was a factual time-log, which i'll repeat:

Wednesday: Ate food and realised the issue
Wednesday night: E-mailed FSAI

Thurs morning 9:20am: Had an e-mail from FSAI
Thurs afternoon: Had a call from HSE EHO Galway

Friday morning: Visited HSE EHO and submitted complaint and submitted food sample

Following Monday: Takeaway closed with sign on window


Seems damn efficient to me and I *should* be praising the HSE. Maybe you have a gripe with the HSE (don't we all??) but in this instance I couldn't have asked for more efficient action. Well done HSE!

civis_liberalis

biko wrote: »

No, eat a salad instead.

I live beside Burger King. I was in there the night after I moved into the house.

I could see what direction that was going in, so I decided to never go in there again.

Now I'm having free burger leaflets dropped in the door.

Halp.

joeKel73

Tried to go to Golden Rickshaw last Thursday but they had a letter on the door saying they were closed for a week too. No sign of them on the FSAI site though so hopefully all is well!

ger vallely

I've had Men At Wok a couple of times now and they seem to be really nice. Fresh food and not as ridiculously bad for you as run of the mill take away. It's slightly more expensive but as I does seem fresh and as a treat I can justify the extra few quid. It's just there by Tesco Expres so I'd imagine they'd deliver to you. This post refers to PLL's question about other decent takeaway.

beardybrewer

Someone above mentioned Royal Villa (above the Aquarium). When we moved to Knocknacarra most of the local takeaways were so shocking we gave up on Chinese for a year. Then we started using Royal Villa going back several years. Roughly been ordering every other month for years and never had a mishap of any sort after dozens of tasty orders.

JohnCleary

Just to add balance, i've been ordering from ChinaTown (now Jalan Jalan) opposite UHG for 10+ years now and never had a bad meal.

jenno86

Anyone looking for a cheap takeaway?

https://www.marvin.ie/feasts-galway/

I'm in no way affiliated with Marvin!

Redhairedguy

Lana (on the main thoroughfare of Salthill) is fast becoming a new favourite of mine. Small premises, but always packed anytime I'm in. Really good food at takeaway prices. Try the Pad Thai! :pac:

pleasant Co.

Redhairedguy wrote: »

Lana (on the main thoroughfare of Salthill) is fast becoming a new favourite of mine. Small premises, but always packed anytime I'm in. Really good food at takeaway prices. Try the Pad Thai! :pac:

Jalan jalan is fairly epic too

ArtyC

Papa rich for me! What a place 👌🏼