photography lost our album

Mfarr3ll

Hi all
I got married in 2012 and at the start of 2013 started trying to pick pictures for our Album eventually got back to being nearly ready 2015 (had a very sick baby in between) but was in contact with our photography + we were all good ...when I sent her my first batch of pictures she informed me the book design I had chosen was no longer available as she had changed her supplier to save on costs I spent a few weeks giving out and venting my frustration but basically she told me it was what she had or nothing....
So September we were done and she told us we would have it for Christmas

Last week before valentine's day it dawned on me I was still waiting so I emailed her and 2 days later I heard nothing so rang left a message and texted her also to which she replied "I'm a bit confused....I'm sent it out 20th of December in a very very large box did you not get it" ...... llong story short I rang her she went on and on and on about how her mother in law dropped dead and she was all over the place blah blah. .. I'm sure I sent it I just can't find the receipt I will have to search or contact the go that was last week I text her this evening to see the update and she said still no receipt I will have to ring the gro

Now what I wanted to do was tear straps off her but I'm trying to be calm she obviously hadn't bothered her arse to pick the phone up I'm actually thinking of sending her the number for the sorting office so she's no excuse

What can I do from here guys small claims perhaps or should I give her a time frame

Thanks

drunkmonkey

Drop into her business/house and pick up the pictures, small claims complete waste of time don't even threaten it after letting it drag on 4 years, your both at fault, have you paid her yet?

Wesser

There's no need to tear straps off anyone.
I'm sure it wouldn't have been ok to tear straps off you when you're baby was sick.
Worst case scenario you can get another album done up its not the end of the world.

dori_dormer

Since she is the one who posted it , it should be her chasing the post office. They are unlikely to deal with you unless it's sitting in your local sorting office and your just missing the pick up docket.

I personally would give her a deadline of end of the month for it to turn up / her find the receipt. If neither happens she can resubmit the photos and make you a new album.

Gatica

It's always the sender's responsibility to make sure the item gets to its destination. Considering it was such a valuable item (I'm assuming it wasn't cheap) she should've sent it by registered post. If she didn't, that's her fault and she should sort it out.
She should contact the office where she sent it from to figure out where it's at. You can call your local sorting office and see if they have it anywhere or if got sent back due to a failed delivery, they log all this information and at least you'd know if it got as far as them. If she doesn't get it resolved in a reasonable time frame you should let her know you're expecting her to print it again and send it to you again. I would suggest you offer to pay for the registered post yourself so she's no excuse that it got lost this time (chances are, if she's anyway decent, she will decline your offer and do it herself).

pwurple

You got married in 2012, got very busy with sick baby for 3 years, and can't give the photographer a few weeks after a family bereavement to sort it out?

arayess

pwurple wrote: »

You got married in 2012, got very busy with sick baby for 3 years, and can't give the photographer a few weeks after a family bereavement to sort it out?

a sick baby is constant pressure and demands on your time , bereavement although emotionally distressing is less demanding of your time - most jobs expect you back in 3 days or so.
they are not the same thing and to equate them is silly.

Keane2baMused

The OP has presumably paid for the service already so the onus is on the photographer to sort this. If shes going through a family bereavement that's terribly sad but it doesn't excuse clients being left in the lurch.

It is irrelevant the OP took a few years to get around to it. She kept in constant contact with the photographer as she said and there was no issue - and rightly so as it's not a free album.

fret_wimp2

So you wait 3+ years to look for your album.
She thought she sent it and had no reason to think otherwise until you contacted her, 3 years later.

Its absolutely the Photographers responsibility to send on another copy of the album but after 3 years you get in touch and expect her to have a new one out to you in a few days! Bloody hell have a bit of patience and cool your jets.

Calmly and politely offer your condolences and ask her to have another album printed as the first is obviously lost in transit.
Being polite, advise that in your opinion you should not cover the cost of the new album. If she finds the receipt she can follow up with AnPost for insurance.

Note printing an album can take a few weeks. My photographer has his ones done by a company in Spain and its 4 weeks from him placing the order to me getting the album. So again, have some patience.

I shouldnt have to stress polite and calm so much but OP, you left this 3 years. the photographer had no idea you didnt get the album. You didnt follow up for 3 years due to family issues. She now has family issues( bereavement), give her a week or two to get sorted and again, be polite.

Keane2baMused

fret_wimp2 wrote: »

So you wait 3+ years to look for your album.
She thought she sent it and had no reason to think otherwise until you contacted her, 3 years later.

Its absolutely the Photographers responsibility to send on another copy of the album but after 3 years you get in touch and expect her to have a new one out to you in a few days! Bloody hell have a bit of patience and cool your jets.

You need to re-read the OP's post evidently.

Miaireland

Off the topic slightly but why were you venting your frustration and giving out when the album you had selected years ago was not still available. I hope you did not do this to the photographer

To be fair to the photographer she heard nothing from you after she posted the album so she assumed that you got it. She most likely will have thrown the proof of postage, tracking number away at this stage.

Politely ask her to reprint you album as the other one was not delievered. Ask her to send it be registered post and to text you the tracking number when she posts it. Sympathies with her loss.

dori_dormer

To be fair, a professional should have informed the buyer when she was posting. Especially since it was right before xmas, when there are hundreds more parcels in the post office, things get delayed and lost more often and offices are closed for a week. She should have left it til after xmas to post in my opinion.
Also a professional would keep all important documents including tracking numbers etc until they recieved confirmation of the item arriving.

Wesser

She went on and on and on about how her mother in law dropped dead blah blah blah.

How disrespectful. I think you should read back over that sentence a few times. And then reflect.

Mfarr3ll

Without making the thread even longer I just don't like the photographer at this stage I should have explained a bit better I asked her at our wedding to speed through our pictures as I was a few weeks pregnant at the time she took 3 hours for the rest to of the day I sat in my chair exhausted listening to my guests talk about her behaviour right through our mass + meal. She fought with our videographer for all and sundry to see thankfully not myself nor my husband when I got the proofs the pictures were awful so I was back and forth for a long time asking could she photoshop the priests head out of the only picture she took of me getting my ring on my finger etc etc I didn't just leave her for a whole 2 years I spent that trying desperately to make something from what I was given in the end I got stills from my videographer for our house pictures. It was one thing after another with excuses of why she argued the whole way through the proceedings and if the proofs were anything gets to go by it affected her ability to give 100% on the day she asked me for 70 euro in an envelope for her lunch + dinner on the day and when I said I would set a meal for her at the bar she said no thanks my husband is cooking tonight I'm only across the road �� that would have been a nicer 70 quid earner. On speaking to my family each one said they wouldn't be surprised if she didn't order it at all and the bereavement was an excuse harsh I know, I've since given her 10 days to ring the post office and on ringing her yesterday to touch base with her she hadn't done zilch on the matter I'm not being harsh about her bereavement but I wouldn't believe anything out of her mouth at this stage

Toots

If relations are that bad at this stage, I'd be doing all communication by email, or if that's not possible, follow up each phone call with an email, because if it comes down to small claims court or something, you'll have a paper trail to back up your claim.

Senna

Assuming the box was big, as said, then AFAIK you can't post a parcel without some form of tracking. Again not 100% sure but can't tracking numbers be searched by date and addressee (by the post office)?
So if she did post it, which you obviously doubt, then it's not a situation where if the tracking number is lost, then thats then end of it.

pwurple

Senna wrote: »

Assuming the box was big, as said, then AFAIK you can't post a parcel without some form of tracking. Again not 100% sure but can't tracking numbers be searched by date and addressee (by the post office)?
So if she did post it, which you obviously doubt, then it's not a situation where if the tracking number is lost, then thats then end of it.

Also, the supplier will have the photobook design still, so it can be reprinted. It's unusual for anything to be completely lost in the digital age.

You told her the book hadn't arrived when you noticed two months after she said she posted it. You took years to get the decision on prints to her. So why the sudden emergency and threatening of court a couple of days after you notice a problem?

It may take a week or two to track down the parcel, and if that fails, maybe another month to get it reprinted.

And seeing as you need this woman to provide the book at this stage, some diplomacy will probably work better than the big stick. you don't get much from small claims court anyway.

HanaleiJ5N

As can be irritatingly typical of this site the usual "lets put the OP back in their box" brigade reared it's ugly head. This photographer sounds like a total chancer. The fact that she changed the originally agreed upon format of the end product just to save costs for herself sets the alarm bells ringing, the OP and their partner chose this photographer based on that style of album and for the photographer to change the album style after the fact to something presumably cheaper and not of the same quality, and basically telling the OP to like it or lump it, and repeatedly fobbing her off with sob stories? (Regardless of whether or not those stories are genuine. She's supposed to be a professional, we all go through difficulties in life, we can't use those difficulties as an excuse to dick people around and abandon every modicum of professionalism.)

And it doesn't matter that the OP waited a few years before finalising the photo choice for the album, it's actually not that uncommon for couples to wait a year or two.

arayess

Wesser wrote: »

She went on and on and on about how her mother in law dropped dead blah blah blah.

How disrespectful. I think you should read back over that sentence a few times. And then reflect.

why should a customer give a hoot ?
How long should she grieve to the extent that her business is messed up?
As I said earlier most companies expect you back in a few days on death of a close relative.
If her world was turned so upside down that she couldn't function , she should have passed the work to another photographer she knew.

Client paid for a service and didn't get what they paid for.
that is the bottom line. Whatever is going on with the photographer shouldn't effect the business in a long term capacity.
Anybody that can't see that just doesn't understand business.

HanaleiJ5N wrote: »

As can be irritatingly typical of this site the usual "lets put the OP back in their box" brigade reared it's ugly head. This photographer sounds like a total chancer. The fact that she changed the originally agreed upon format of the end product just to save costs for herself sets the alarm bells ringing, the OP and their partner chose this photographer based on that style of album and for the photographer to change the album style after the fact to something presumably cheaper and not of the same quality, and basically telling the OP to like it or lump it, and repeatedly fobbing her off with sob stories? (Regardless of whether or not those stories are genuine. She's supposed to be a professional, we all go through difficulties in life, we can't use those difficulties as an excuse to dick people around and abandon every modicum of professionalism.)

And it doesn't matter that the OP waited a few years before finalising the photo choice for the album, it's actually not that uncommon for couples to wait a year or two.

100% agree with this post.
There is a nasty holier than thou brigade on this forum alright.

the_pen_turner

HanaleiJ5N wrote: »

As can be irritatingly typical of this site the usual "lets put the OP back in their box" brigade reared it's ugly head. This photographer sounds like a total chancer. The fact that she changed the originally agreed upon format of the end product just to save costs for herself sets the alarm bells ringing, the OP and their partner chose this photographer based on that style of album and for the photographer to change the album style after the fact to something presumably cheaper and not of the same quality, and basically telling the OP to like it or lump it, and repeatedly fobbing her off with sob stories? (Regardless of whether or not those stories are genuine. She's supposed to be a professional, we all go through difficulties in life, we can't use those difficulties as an excuse to dick people around and abandon every modicum of professionalism.)

And it doesn't matter that the OP waited a few years before finalising the photo choice for the album, it's actually not that uncommon for couples to wait a year or two.

why should the business keep using a supplier just for one customer.
they should be trying to cut overheads and costs where ever possible. it is unfortunate that the OP cant get the style that she wanted but 2 years is a long time . im sure any contract she had with the business will say that orders are only valid for x no of days or months.
Im sure the business overlapped the suppliers for a few months so that these issues didn't happen . 2 years is too long to expect

pwurple

HanaleiJ5N wrote: »

This photographer sounds like a total chancer. The fact that she changed the originally agreed upon format of the end product just to save costs for herself sets the alarm bells ringing

I don't think it is unreasonable to have changed suppliers 3 years later. Even if she had kept the same supplier, chances are even the same supplier would have changed format. i'm not a wedding photographer, but I do print photos and books for ourselves. The changes in the last few years are huge.

The OP first noticed there was a problem only after valentines day. That's a few days ago, and already the courts are being lashed out.

This is not a constructive way to resolve issues. Being reasonable will get the OP much further. Give them a bit of time to trace the parcel, and if it doesn't show up, ask for a reprint. Give that a bit of time, and then start thinking about legal avenues.

Because honestly, having done the legal thing at the end of my tether, you don't get a lot from it in the end.

baby and crumble

I find it hard to empathise too much with you, OP. You were the one who faffed around for years after your wedding. It definitely wasn't your photographers fault there. Changing suppliers is also not unreasonable for a business, it happens all the time. And not to be funny but if I sent someone something and heard nothing I'd assume they got it- if you didn't realise you hadn't received your wedding album until 5 months after you spoke about it well then how important was it?

amdublin

I think you just need to rationally and politely discuss with this lady. She thought you have received the parcel from before Christmas, you have not.


She either needs to find the tracking number etc and find where the parcel is, and it can be redirected to you.
Or else she just needs to print a new one and send it out to you.


Frankly you both sound like you have had enough of each other so hopefully she just prints you a new one and sends it to you and you can both move on.

Mfarr3ll

baby and crumble wrote: »

I find it hard to empathise too much with you, OP. You were the one who faffed around for years after your wedding. It definitely wasn't your photographers fault there. Changing suppliers is also not unreasonable for a business, it happens all the time. And not to be funny but if I sent someone something and heard nothing I'd assume they got it- if you didn't realise you hadn't received your wedding album until 5 months after you spoke about it well then how important was it?

Firstly her pictures were that bad it took a solid year to get them picked out I got married in 12 had my baby in 13 and then started the horrible task of trying to pick something good from what she supplied I wasn't sitting at home twiddling my thumbs for anyone who reads this and thinks I was sitting on my arse doing nothing maybe I worded my post incorrectly I was in constant contact and she was trying g to fix the original snaps

Secondly when the final pictures were chose she said I would have them by Christmas gone when I didn't receive them I thought she would be in contact I surely thought by valentine's day I'd have the album in my hand to give to my husband that's when I got in contact with her and she said she had sent it. When she sent it she never let me know it was even finished and on the way I wasn't going to hound her I just thought ok she didn't get it done in the time frame she said she would. Surprise surprise!

Mfarr3ll

amdublin wrote: »

I think you just need to rationally and politely discuss with this lady. She thought you have received the parcel from before Christmas, you have not.


She either needs to find the tracking number etc and find where the parcel is, and it can be redirected to you.
Or else she just needs to print a new one and send it out to you.


Frankly you both sound like you have had enough of each other so hopefully she just prints you a new one and sends it to you and you can both move on.

Yeah I've definitely had enough at this stage she told me she found the parcel/package it was held in the sorting office as the box was damaged she wouldn't give me the tracking details so I could get my husbands business courier to pick it up she said on Monday it was in transit but I spoke to the postman this morning and he said she's talking rubbish because the sorting office always return to sender so we all agree she never bothered ordering g it in the first place she said il have it Friday but then I'm worried it won't be of the same standard I ordered first and at 2000 you really want good quality

Gatica

Keane2baMused wrote: »

You need to re-read the OP's post evidently.

seems there's a few that didn't bother reading the post before replying :rolleyes::

fret_wimp2 wrote: »

So you wait 3+ years to look for your album.
She thought she sent it and had no reason to think otherwise until you contacted her, 3 years later.

Its absolutely the Photographers responsibility to send on another copy of the album but after 3 years you get in touch and expect her to have a new one out to you in a few days! Bloody hell have a bit of patience and cool your jets.

Calmly and politely offer your condolences and ask her to have another album printed as the first is obviously lost in transit.
Being polite, advise that in your opinion you should not cover the cost of the new album. If she finds the receipt she can follow up with AnPost for insurance.

Note printing an album can take a few weeks. My photographer has his ones done by a company in Spain and its 4 weeks from him placing the order to me getting the album. So again, have some patience.

I shouldnt have to stress polite and calm so much but OP, you left this 3 years. the photographer had no idea you didnt get the album. You didnt follow up for 3 years due to family issues. She now has family issues( bereavement), give her a week or two to get sorted and again, be polite.

Clearly the album was ordered in the last few months and supposedly posted before Christmas.

Mfarr3ll wrote: »

she asked me for 70 euro in an envelope for her lunch + dinner on the day and when I said I would set a meal for her at the bar she said no thanks my husband is cooking tonight I'm only across the road �� that would have been a nicer 70 quid earner.

Wow, she sounds quite petty, and I'm surprised she didn't have any qualms about being forward with her unwarranted demands. Did her contract require additional payment for meals? If not, they she was out of line asking for that; and in any case quite brazen and petty. If it specified meals, then it's her problem if she doesn't wanna eat from the bar.

Senna wrote: »

Assuming the box was big, as said, then AFAIK you can't post a parcel without some form of tracking. Again not 100% sure but can't tracking numbers be searched by date and addressee (by the post office)?

No, AnPost does not give tracking number by default, there's an extra charge for that.

HanaleiJ5N wrote: »

the OP and their partner chose this photographer based on that style of album and for the photographer to change the album style after the fact to something presumably cheaper and not of the same quality, and basically telling the OP to like it or lump it

Kinda have to disagree. Photographers regularly change suppliers for their albums, or even just format, paper type used or the supplier may go out of business. I'm not surprised 3 years later that it's not the same album. However, if the OP paid for an album as part of the deal and there was no timeline specified with the photographer, then she should be able to get an album of a similar quality.

pwurple wrote: »

IThe OP first noticed there was a problem only after valentines day. That's a few days ago, and already the courts are being lashed out.

I don't think it was the OP that "lashed out" about courts, it was a passing suggestion by a poster.

Mfarr3ll wrote: »

Yeah I've definitely had enough at this stage she told me she found the parcel/package it was held in the sorting office as the box was damaged she wouldn't give me the tracking details so I could get my husbands business courier to pick it up she said on Monday it was in transit but I spoke to the postman this morning and he said she's talking rubbish because the sorting office always return to sender

Even if that's the case, the sorting office keeps logs of everything they return to sender with the senders and receivers name and address. I had to look for a package before and they looked through their logs for my name for the month in question. If your sorting office doesn't have this log for December or thereafter, then they never got it.

pwurple

Gatica wrote: »

seems there's a few that didn't bother reading the post before replying :rolleyes::

I don't think it was the OP that "lashed out" about courts, it was a passing suggestion by a poster.

The eye-rolling and sarcasm is hilarious Gatica... But the OP mentioned small claims court in the very opening post.

And I know it was not directed at me, but all An post parcels come with Track and Trace by default. Letters do not. But parcels do.

Senna

Gatica wrote: »

No, AnPost does not give tracking number by default, there's an extra charge for that.

Are you sure, for a parcel over a certain size and weight? I've posted a lot of golf clubs (-/+1kg) and the cheapest method of postage for a parcel always seems to come with a tracking number.
Not saying you're wrong, but albums are heavy and if its a big box.

Gatica

pwurple wrote: »

The eye-rolling and sarcasm is hilarious Gatica... But the OP mentioned small claims court in the very opening post.

And I know it was not directed at me, but all An post parcels come with Track and Trace by default. Letters do not. But parcels do.

LOL, point taken.

Gatica

Senna wrote: »

Are you sure, for a parcel over a certain size and weight? I've posted a lot of golf clubs (-/+1kg) and the cheapest method of postage for a parcel always seems to come with a tracking number.
Not saying you're wrong, but albums are heavy and if its a big box.

Really? I've sent packets and didn't get tracking for those. Maybe it's different for parcels, my bad All the more reason photographer should be able to find the package then.

BoardsMember

20k for a wedding album, is that a typo?

Homer

I presume it was meant to read €2k in total including the album? Which is still a considerable amount of money and I would expect firstly an excellent standard of photographer for that price and secondly a first class album and not something at the cheaper end of the range.

Gatica

If 2000 was for services including an album then it's not necessarily one at the top end of the range. One would have to compare with her non-album prices. However, for an album at that price, yes, I agree, would definitely want to be pretty amazing and sizeable.

Arbiter of Good Taste

Mfarr3ll wrote: »

Firstly her pictures were that bad it took a solid year to get them picked out I got married in 12 had my baby in 13 and then started the horrible task of trying to pick something good from what she supplied I wasn't sitting at home twiddling my thumbs for anyone who reads this and thinks I was sitting on my arse doing nothing maybe I worded my post incorrectly I was in constant contact and she was trying g to fix the original snaps

Secondly when the final pictures were chose she said I would have them by Christmas gone when I didn't receive them I thought she would be in contact I surely thought by valentine's day I'd have the album in my hand to give to my husband that's when I got in contact with her and she said she had sent it. When she sent it she never let me know it was even finished and on the way I wasn't going to hound her I just thought ok she didn't get it done in the time frame she said she would. Surprise surprise!

You do realise you aren't her only client? If you hadn't received to photos by what you considered to be a reasonable timeframe, why didn't you ring her?

Is she based far away? Would you not have picked up the album? I would never have agreed to allowing my wedding album to be posted/couriered. Too much scope for damage.

TBH OP I had sympathy for you (it took us over 2 years to get our act together to finalise our wedding album) until your petty comment about her mother in law ("blah, blah, blah"? Are you kidding me?). How would you have liked it if she took that same attitude when your child was sick and harassed you to make your minds up immediately?

Mfarr3ll

Arbiter of Good Taste wrote: »

You do realise you aren't her only client? If you hadn't received to photos by what you considered to be a reasonable timeframe, why didn't you ring her?

Is she based far away? Would you not have picked up the album? I would never have agreed to allowing my wedding album to be posted/couriered. Too much scope for damage.

TBH OP I had sympathy for you (it took us over 2 years to get our act together to finalise our wedding album) until your petty comment about her mother in law ("blah, blah, blah"? Are you kidding me?). How would you have liked it if she took that same attitude when your child was sick and harassed you to make your minds up immediately?

She told me I would have it by Christmas as the final pictures went in around Sept/Oct so I thought ok December I didn't think much of it when I heard nothing it was busy season I thought she will be in contact when she has it so she can call out to deliver it as was always the plan. So when February came I didn't think ok that's a reasonable time frame and I did call her that should answer your first point.

She's not based far away the agreement was always she would call out considering the album style had changed she had to come to us to see if we were happy with what she had told us we were getting she told be on the phone she wasn't in any form to go anywhere after her mother in law died.

And as for your last comment I'm not here for your sympathy but for your information she did hound us after our 1st wedding anniversary had passed and my son was only 3 months old in the height of his illness you don't go into every intricate detail when writing a post about something like this did you ever just get fed up with people who run businesses and just fail to do it to the standards that you yourself work to that's how I'm feeling right now I'm fed up of excuse after excuse I'm tired of this woman I'm supposed to be sitting here today with my album but surprise surprise no album

stickybookmark

Any joy yet OP?

Because of this thread I decided to decline my photographer's offer of posting out the album and said no I'll arrange for someone to collect it thanks!

Mfarr3ll

After texting and ringing all weekend and this morning she just came back there an hour ago saying she has it asking "where am I based" so I told her to look at the address on the box she was "returned" I'm pretty reasonable in general if she had just told me you know I forgot to order it I'd of happily said no problem it's not like there was a hurry but the fact that she lied and I knew she lied that's why I was putting the pressure on but hoping to have it in my hand before Friday if she can find out where I am based ����

amdublin

I think you should just tell her and be done with it. Stop prolonging your agony.

BoardsMember

Mfarr3ll wrote: »

After texting and ringing all weekend and this morning she just came back there an hour ago saying she has it asking "where am I based" so I told her to look at the address on the box she was "returned" I'm pretty reasonable in general if she had just told me you know I forgot to order it I'd of happily said no problem it's not like there was a hurry but the fact that she lied and I knew she lied that's why I was putting the pressure on but hoping to have it in my hand before Friday if she can find out where I am based ����

When she asked you for your address you didn't tell here. You've only yourself to blame if you don't get it by Friday. If you are right, then proving you are right will just have delayed this further. If I was you I'd be looking for the quickest resolution, and not trying to score points/prolong this any more than needs be.

Keane2baMused

BoardsMember wrote: »

When she asked you for your address you didn't tell here. You've only yourself to blame if you don't get it by Friday. If you are right, then proving you are right will just have delayed this further. If I was you I'd be looking for the quickest resolution, and not trying to score points/prolong this any more than needs be.

That's completely unfair to the OP. It's actually pretty clear this photographer wasn't being completely honest. She paid for this service and shouldn't have to pull teeth to get it.

BoardsMember

Keane2baMused wrote: »

That's completely unfair to the OP. It's actually pretty clear this photographer wasn't being completely honest. She paid for this service and shouldn't have to pull teeth to get it.

I agree about the photographer, it sounds like she's been taking the proverbial, but the OP had the option to get the album when she was asked for her address, but she passed it up.

pwurple

Mfarr3ll wrote: »

I was putting the pressure on but hoping to have it in my hand before Friday if she can find out where I am based

Are you being a muppet about it for kicks? What does that gain for you, except the opportunity to get a dig into a bereaved woman when she is grovelling to get you your poxy book. You better hope she is a nicer human being than me anyway. I'd have fecked it into the filthiest puddle outside your house at this stage.

hawkelady

pwurple wrote: »

Are you being a muppet about it for kicks? What does that gain for you, except the opportunity to get a dig into a bereaved woman when she is grovelling to get you your poxy book. You better hope she is a nicer human being than me anyway. I'd have fecked it into the filthiest puddle outside your house at this stage.

This comment says more about the type of person you are tbh.. Horrible post

John_Rambo

Don't tell her where you live. That'll show her.

Toots

Guys, keep it civil please.

amdublin

For all you know it was "returned" due to the a problem with the address. Do you really want it going to the same address?

Ok so it's likely not that but please for the love of god just give her the address and get your book. It smacks of game playing/pettiness now.

dodzy

This thread really does need to be euthanised.

Gatica

As annoying and dishonest as your photographer does seem, I'd have just given her the address. Your goal is to get the album after all. Maybe if you really want to make a point mention that it's the same address you gave her last time which should also be on the returned package.
Anyway, weigh up the kick you get from annoying her vs getting your album sooner. It may require you to just suck it up, unfortunately, even if it was her who messed up.

stickybookmark

Mfarr3ll wrote: »

After texting and ringing all weekend and this morning she just came back there an hour ago saying she has it asking "where am I based" so I told her to look at the address on the box she was "returned" I'm pretty reasonable in general if she had just told me you know I forgot to order it I'd of happily said no problem it's not like there was a hurry but the fact that she lied and I knew she lied that's why I was putting the pressure on but hoping to have it in my hand before Friday if she can find out where I am based ����

You're not actually going to trust her to post it again ?!?

I'd be driving to her house and collect it at the next available opportunity. In fact I'd explicitly tell her not to post it.

Mfarr3ll

She has my address lads she must have because she is coming here Friday and as for you pwurple clearly if you stood in my shoes and were talking to someone who had posted you something recently and they ask where are u based if you were quick enough your reply would have been the same she would either have to reply no and hang herself or get her finger out of her backside and look in her file.

I cannot believe some people still use the word mupett that's priceless

Mfarr3ll

Gatica wrote: »

As annoying and dishonest as your photographer does seem, I'd have just given her the address. Your goal is to get the album after all. Maybe if you really want to make a point mention that it's the same address you gave her last time which should also be on the returned package.
Anyway, weigh up the kick you get from annoying her vs getting your album sooner. It may require you to just suck it up, unfortunately, even if it was her who messed up.

I agree totally I just want the album at this stage she has my address