If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Customs paid but need to return the item

KrakityJones · 2016-01-25 10:34:06

Hi Just wondering if anyone might know what happens in this case : I got a tablet pc from china, had to pay about €45 in customs and vat. It's faulty so I will be returning it and seller has agreed to give me a refund. Can I also get a refund on the vat/customs I paid as if the item has been returned and refunded then the…

25-01-2016 10:34am

#1

KrakityJones

Registered Users, Registered Users 2 Posts: 370 ✭✭

Join Date: October 2012

Posts: 331

Hi

Just wondering if anyone might know what happens in this case :

I got a tablet pc from china, had to pay about €45 in customs and vat.

It's faulty so I will be returning it and seller has agreed to give me a refund.

Can I also get a refund on the vat/customs I paid as if the item has been returned and refunded then the vat/customs shouldn't apply (in my mind anyway)

Anyone had to do this before?

0

Comments

#2 27-01-2016 12:12pm

whiterebel

Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭

Join Date: June 2007

Posts: 14202

I think if you speak to Customs, they'll advise you. It should be possible I think, but you'll probably need the original customs clearance paperwork from the company that did the original import.

0