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ROS - Enquiries

Squall Leonhart · 2016-01-25 09:53:47

I made an enquiry via MyAccount on the ROS website on the 19th Jan. I've yet to receive any response or acknowledgement of enquiry. Just wondering how long 'should' it take, or has it taken for other users? It regarded a tax refund.

25-01-2016 10:53AM

#1

Squall Leonhart

Closed Accounts Posts: 1,794 ✭✭✭

Join Date: January 2008

Posts: 1624

I made an enquiry via MyAccount on the ROS website on the 19th Jan. I've yet to receive any response or acknowledgement of enquiry.

Just wondering how long 'should' it take, or has it taken for other users?
It regarded a tax refund.

0

Comments

#2 25-01-2016 07:39PM

thesimpsons

Registered Users, Registered Users 2 Posts: 1,698 ✭✭✭

Join Date: February 2010

Posts: 1632

I've usually had an answer within 3/4 days.

0
#3 02-02-2016 11:55AM

Squall Leonhart

Closed Accounts Posts: 1,794 ✭✭✭

Join Date: January 2008

Posts: 1624

Thanks, still no response from them.

I rang Revenue and was given an address to write to, and what documentation to include, so I've done that.
Frustrating.. why have an online option if it's not going to be used!

0
#4 02-02-2016 11:56AM

Squall Leonhart

Closed Accounts Posts: 1,794 ✭✭✭

Join Date: January 2008

Posts: 1624

Thanks, still no response from them.

I rang Revenue and was given an address to write to, and what documentation to include, so I've done that.
Frustrating.. why have an online option if it's not going to be used!

0