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Help! Asus Memopad won't boot up

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  • 13-11-2015 11:18am
    #1
    Siobh73
    Registered Users Posts: 343 ✭✭


    I bought an Asus Memo Pad 8 inch on Sunday. It has been working fine until Iput it on to charge last night and this morning it won't boot. I tried going into recovery mode and got an android robot with No Command written.

    I then pressed volume up and down and got into another menu where I think I selected reboot. Now, I can't even get into the reboot menu!

    Any ideas? I did not download any updates or any changes to the operating system!

    Any help or advice would be appreciated before I take it back to Argos.


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    #2
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,057 Mod ✭✭✭✭MarkR


    First menu you were in was the bootloader. Second was recovery I think. Try following this video, if that fails, you'll probably want to ring Asus support before going into argos.
    https://www.youtube.com/watch?v=oVPEnwhTS28


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    #3
    Siobh73
    Registered Users Posts: 343 ✭✭Siobh73


    Can't get into the bootloader menu at all now!

    Any ideas on why this is happening?


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    #4
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,057 Mod ✭✭✭✭MarkR


    If you plug it in, do you get a charging display? Use the charger it came with if possible.


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    #5
    Siobh73
    Registered Users Posts: 343 ✭✭Siobh73


    Yes, battery symbol show up but no moving graphic if you know what I mean, just black and white


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    #6
    Siobh73
    Registered Users Posts: 343 ✭✭Siobh73


    Update - I have managed to clear cache and wipe data, but tablet still will not reboot. It just loops back to the android robot "no command" screen.

    Could this be caused by a virus?


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    #7
    Shane98e
    Registered Users Posts: 5 ✭Shane98e


    Press the power button on the " no command screen" and it should bring up a menu, you want to exit back out of this menu to the bootloader and then select reboot device


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