Ryanair €10 off next trip

Terre

Secretflying posted a BA for Ryanair earlier, I can't post the link.

I just signed up myself on myRyanair entered my contact, passport, travel preferences, and payment details. And I got a reward for 10€ off my trip and it's valid for 5 months. Not bad for 5 minutes work and there are not many terms and conditions also.

schemingbohemia

http://www.secretflying.com/2015/11/1-penny-flights-with-ryanair-voucher-code-no-minimum-spend/

Yamanoto

Jumped through all the hoops - payment method, travel docs & travel preference questions.

I see this on my Dashboard, but how do I actually claim the voucher?



If I click on T&C's, I'm met with:

Not Found

The requested URL /"corporate/terms-of-use/" was not found on this server.

Mountjoy Mugger

It's a £ not a €. I wonder is that the issue?

Yamanoto

Mountjoy Mugger wrote: »

It's a £ not a €. I wonder is that the issue?

There's a € symbol showing above though MM.

I'm finding that new FR website hugely buggy at the moment.

I've filled in passport details & they display correctly if I click the 'Passengers' tab on the left.

When I return to the dashboard tab however, it's seemingly not taking account of the fact my travel documents have been entered & saved correctly.

Margan

Got My Reward. Thanks OP

If you click on the menu on the top left, click the drop down arrow beside your name, click Rewards. There you will see the €10.

Saruman

Got my €10 thanks. Nice that I don't have to be paranoid about getting my details wrong now.

Hmm_Messiah

Margan wrote: »

Got My Reward. Thanks OP

If you click on the menu on the top left, click the drop down arrow beside your name, click Rewards. There you will see the €10.

No reward

when I go to preferences it says I have competed and to click to see what reward but there is None

Hmm_Messiah

Saruman wrote: »

Got my €10 thanks. Nice that I don't have to be paranoid about getting my details wrong now.

once you input your details correctly - I'd be checking passport etc for first trip you use on

mac1961

Hmm_Messiah wrote: »

No reward

when I go to preferences it says I have competed and to click to see what reward but there is None

Check your dashboard and make sure you have all your details submitted, passport, telephone number etc.

TheDriver

What I I register as a family, do we 10 per person??

Hmm_Messiah

mac1961 wrote: »

Check your dashboard and make sure you have all your details submitted, passport, telephone number etc.

didn't look for my phone number first time - sorted, thanks

Saruman

Mine took about 5 minutes or so to appear.

Shaque attack

Got it, thanks OP

the-ging

I've filled everything out, but no rewards...

QuelleSuprise

Yamanoto wrote: »

Jumped through all the hoops - payment method, travel docs & travel preference questions.

I see this on my Dashboard, but how do I actually claim the voucher?



If I click on T&C's, I'm met with:

Not Found

The requested URL /"corporate/terms-of-use/" was not found on this server.

Here are the terms of use;

ryanair.com /gb/en/corporate/terms-of-use

Karen23

Hmm_Messiah wrote: »

No reward

when I go to preferences it says I have competed and to click to see what reward but there is None

Mine is the same , can't figure out what I'm missing

Terre

Karen23 wrote: »

Mine is the same , can't figure out what I'm missing

Try going back to Dashboard > myProfile and ensure you have added phone number and nationality. I had the same problem and eventually got the reward.

Curb Your Enthusiasm

Thanks OP. Nice that it can be used next year too. Will book something next Feb for sure.

Karen23

Terre wrote: »

Try going back to Dashboard > myProfile and ensure you have added phone number and nationality. I had the same problem and eventually got the reward.

Thanks but I've checked everything and can't see anything missing.

Terre

Karen23 wrote: »

Thanks but I've checked everything and can't see anything missing.

Funnily enough I signed back in there and my reward has disappeared. I get:

Not yet!
You are not eligible for any rewards at the moment.

The new website seems unresponsive and slow sometimes perhaps it will take awhile to sort out

Karen23

In the "My Ryanair Progess" section it says 65% so I'm presuming when I fill in whatever I'm missing this should come up to 100%

Ha Long Bay

Terre wrote: »

Funnily enough I signed back in there and my reward has disappeared. I get:

Not yet!
You are not eligible for any rewards at the moment.

The new website seems unresponsive and slow sometimes perhaps it will take awhile to sort out

Same happened to me the €10 was there earlier and has disappeared now.

Terre

Earlier I had 50% and I could still see my reward but it's worth trying at this stage

keithclancy

All my financial and personal data stored live in their website for a tenner ....... They can keep the tenner

Karen23

I'll try it from the laptop in case there's something not coming up on my phone.

meolwan

Filled in all the information up to 60% and still get
"You are not eligible for any rewards at the moment." in the Rewards section...... :mad:

BabySlam

Karen23 wrote: »

Thanks but I've checked everything and can't see anything missing.

me too, only 50% progress and no reward although I have completed all but "companions".
i am emailing customerqueries@ryanair.com. They respond:
Dear Customer,



Thank you for your email. In order that we may direct your query to the appropriate department so that it can be addressed as quickly as possible, please select from one of the following options:

To online chat with an agent click here,

which leads to a page showing:
Errors!
Provider does not exist
Invalid Department

YOU COULDN'T MAKE IT UP!

QuelleSuprise

BabySlam wrote: »

me too, only 50% progress and no reward although I have completed all but "companions".
i am emailing. They respond:
Dear Customer,



Thank you for your email. In order that we may direct your query to the appropriate department so that it can be addressed as quickly as possible, please select from one of the following options:

To online chat with an agent click here,

which leads to a page showing:
Errors!
Provider does not exist
Invalid Department

YOU COULDN'T MAKE IT UP!

Have you done all of these;

Name,
DOB,
Phone Number,
Passport Details,
Nationality,
Picked an avatar picture,
The numerous preference questions (May be upwards of 25+).
Credit Card details.

That should be it then. Do not take notice of the completion percentage. Mine is at 50% but I got the reward.

QuelleSuprise

keithclancy wrote: »

All my financial and personal data stored live in their website for a tenner ....... They can keep the tenner

I usually am very blaze about giving companies my payment details but this is a very valid concern. Simply from the fact of the amount of trouble Ryanair has had with its IT infrastructure. It really wouldn't fill me with confidence as to their security arrangement. With all the recent hacks of much more secure infrastructure, this could end in tears.

SO. Get your reward and then delete your credit card details!

QuelleSuprise

john4321 wrote: »

Same happened to me the €10 was there earlier and has disappeared now.

And as I speak, mine has dissipated too. God their IT setup is dire for such a large, profitable company.

irelandrover

I had the reward yesterday but it seems to have disappeared again.

Curb Your Enthusiasm

Their live chat guys are useless.

zac8

I deleted my credit card details. No way I'm leaving them up on that joke of a site. Its unreal how buggy the site is for a company that size.

keithclancy

zac8 wrote: »

I deleted my credit card details. No way I'm leaving them up on that joke of a site. Its unreal how buggy the site is for a company that size.

Would make me wonder if they are really deleted though, or they just sit in a database not visible in the field.

zac8

keithclancy wrote: »

Would make me wonder if they are really deleted though, or they just sit in a database not visible in the field.

True. And I didn't even get the tenner for my efforts.

deadimmortal

Dear ,

Thank you for contacting us via our Live Chat service.
As the promotion starts from Monday you will be access to your voucher from Monday.
If there is anything else I can help you with, please come back to us.
Sincerely,
Tibor




Client
Thu, 11/05/15 11:49 pm

Message:
Hi, I registered online with "myryanair" and completed all the steps it needed to avail of the €10 voucher for registering but it seems to have disappeared from my rewards page.

Curb Your Enthusiasm

^ Live chat told me the same thing. Stupid reply considering they were in our account originally!

deadimmortal

Techmaster wrote: »

^ Live chat told me the same thing. Stupid reply considering they were in our account originally!

Yeah you'd think they would have mentioned that on the actual site.

cruhoortwunk

The URL wouldnt fill you with confidence either:
https://beta.ryanair.com/

Shaque attack

deadimmortal wrote: »

Dear ,

Thank you for contacting us via our Live Chat service.
As the promotion starts from Monday you will be access to your voucher from Monday.
If there is anything else I can help you with, please come back to us.
Sincerely,
Tibor




Client
Thu, 11/05/15 11:49 pm

Message:
Hi, I registered online with "myryanair" and completed all the steps it needed to avail of the €10 voucher for registering but it seems to have disappeared from my rewards page.

That idiot Tibor has lost the vouchers.

kgarvey

LOL i lost my voucher also but booked flights. Could not beat under €60 for 2 adults and 2 kids to fly to manchester over xmas

ted1

zac8 wrote: »

I deleted my credit card details. No way I'm leaving them up on that joke of a site. Its unreal how buggy the site is for a company that size.

banks will cover any fraudulent transaction, so I never get to upset.

Curb Your Enthusiasm

Is their customer care outsourced? English doesn't seem to be a strong point.

BabySlam

QuelleSuprise wrote: »

Have you done all of these;

Name,
DOB,
Phone Number,
Passport Details,
Nationality,
Picked an avatar picture,
The numerous preference questions (May be upwards of 25+).
Credit Card details.

That should be it then. Do not take notice of the completion percentage. Mine is at 50% but I got the reward.

Yes, i did all those.

mickdw

Is this actually a ryanair site or some dodgy other party offer.
My sister signed up to a discount offer last year after booking with ryanair. It promised something like 10% off ryanair flights. The result was a €12 per month charge applied to her bank account.

lau1247

guys i believe you have to complete the survey (Lots of small questions) from the dashboard page. Once I did that yesterday, the credit came through..

Curb Your Enthusiasm

lau1247 wrote: »

guys i believe you have to complete the survey (Lots of small questions) from the dashboard page. Once I did that yesterday, the credit came through..

So did mine. Then it disappeared!!

Curb Your Enthusiasm

mickdw wrote: »

Is this actually a ryanair site or some dodgy other party offer.
My sister signed up to a discount offer last year after booking with ryanair. It promised something like 10% off ryanair flights. The result was a €12 per month charge applied to her bank account.

Its on the Ryanair site. Its definitely their offer.

Sounds like your sister did not read the Ts and Cs on a third party site.

ActingDanClark

I submitted all the data requested this morning and still nothing. I already had the app with the same email I used today , I'm wondering if the voucher is only for new accounts?

thebiglad

damian139 wrote: »

I submitted all the data requested this morning and still nothing. I already had the app with the same email I used today , I'm wondering if the voucher is only for new accounts?

See post #37 - Ryanair have advised posters that the promotion starts monday and that the vouchers will be available then.

No point in further speculating here until Monday when we will find out if anyone can see their vouchers.

Ryanair will probably increase their fares from Monday to compensate for all of the vouchers which will then exist...