"Unexpected item in the bagging area..." OH F*CK OFF !

Everlong1

There are certain words in the English language which, when used in a certain combination, are guaranteed to induce in me a state of rage not unlike that experienced by the infected from the movie classic 28 Days Later. Today, "Unexpected item in the bagging area - please remove" was that combination. What is the f*cking deal with those machines? Obviously there's some technology there that decides what an "unexpected item" is. Today all I did was put a newspaper down in the "bagging area" that I hadn't bought in the shop. Is it actually able to differentiate between scanned and unscanned items? Some clever Boardsie out there must have the inside track here. I need to know before I go postal in Tescos some day.

TheLastMohican

Perhaps it was the metal rings on the Page 3's wotsit that set the thing off?

Potential-Monke

It goes by weight. There's weight in the newspaper, so that's why it went off. You do know that there are buttons on the machine to turn that yoke off/down?

Everlong1

TheLastMohican wrote: »

Perhaps it was the metal rings on the Page 3's wotsit that set the thing off?

[Adopts Ross O'Carroll - Kelly accent ] ACTUALLY, it was the Irish Times, my good man.

Everlong1

Potential-Monke wrote: »

It goes by weight. There's weight in the newspaper, so that's why it went off. You do know that there are buttons on the machine to turn that yoke off/down?

No, I didn't ! Are customers allowed to do that or is it only the staff ? During today's incident I was actually punching various buttons on the screen to try and sort it until a nice staff member arrived, but she had to key in her access code to sort it out.

ThisRegard

OP,if you can't figure out that you made a cock up here, or anyone that can't use self service tills for that matter, keep away from them and don't be delaying those of us who do.

Everlong1

Potential-Monke wrote: »

It goes by weight. There's weight in the newspaper, so that's why it went off. You do know that there are buttons on the machine to turn that yoke off/down?

No, I didn't ! Are customers allowed do that or is it only staff ? During today's incident I was actually punching some buttons on the screen to try and sort it, but a nice staff lady arrived and sorted it eventually. However she had to key in her access code to do it, so I'm none the wiser.

Please, please, tell me more.

Potential-Monke

Everlong1 wrote: »

No, I didn't ! Are customers allowed to do that or is it only the staff ? During today's incident I was actually punching various buttons on the screen to try and sort it until a nice staff member arrived, but she had to key in her access code to sort it out.

You can, there is a volume button below the screen/to the side of the screen. Give it a few taps until you can see the volume indicator on the screen go mute.

Everlong1

ThisRegard wrote: »

OP,if you can't figure out that you made a cock up here, or anyone that can't use self service tills for that matter, keep away from them and don't be delaying those of us who do.

Are you having a laugh ? If not, go f*ck yourself. I'm not an imbecile. I use these things all the time and I'm usually very quick and efficient.

ThisRegard

Everlong1 wrote: »

No, I didn't ! Are customers allowed do that or is it only staff ? During today's incident I was actually punching some buttons on the screen to try and sort it, but a nice staff lady arrived and sorted it eventually. However she had to key in her access code to do it, so I'm none the wiser.

Please, please, tell me more.

You didn't think to lift it off?

ThisRegard

Everlong1 wrote: »

Are you having a laugh ? If not, go f*ck yourself. I'm not an imbecile. I use these things all the time and I'm usually very quick and efficient.

Your actions beg to differ. Ask a kid for help next time.

RayCon

Everlong1 wrote: »

Today all I did was put a newspaper down in the "bagging area" that I hadn't bought in the shop.

So it was your fault.

Osborne

Everlong1 wrote: »

[Adopts Ross O'Carroll - Kelly accent ] ACTUALLY, it was the Irish Times, my good man.

Oirish Times you mean.

flazio

The bagging area goes by weight in order to weed out anyone who pretends to scan a product and claim they have paid for it.

ygolometsipe

Its really annoying when the unexpected item is a bag.

jack presley

How is a bag in a bagging area unexpected? If you were to name the most likely things to be found in a bagging area, a bag would be pretty high on my list.

Everlong1

RayCon wrote: »

So it was your fault.

Jesus H. Christ. There really are some humourless, self righteous, fuc*ing noddies on this forum today. All I was looking for was an explanation as to how the thing works so that I could avoid making the same mistake. You lot must be great people to work and socialise with.

bodhrandude

I usually just punch the machine when it starts that nonsense.

pablo128

Everlong1 wrote: »

Jesus H. Christ. There really are some humourless, self righteous, fuc*ing noddies on this forum today. All I was looking for was an explanation as to how the thing works so that I could avoid making the same mistake. You lot must be great people to work and socialise with.

LOL. Well you know now!:pac:

Valetta

Everlong1 wrote: »

Jesus H. Christ. There really are some humourless, self righteous, fuc*ing noddies on this forum today. All I was looking for was an explanation as to how the thing works so that I could avoid making the same mistake. You lot must be great people to work and socialise with.

Just don't put unexpected items in the bagging area.

Simples.

ygolometsipe

Everlong1 wrote: »

You lot must be great people to work and socialise with.

boards.ie == socialz skl00z

Kylo Ren

And what's up with airplane food?

Don't get me started on my mother in law.

*Laugh Track*

Everlong1

Valetta wrote: »

Just don't put unexpected items in the bagging area.

Simples.

Ah, but this is precisely what's puzzling me. What is an unexpected item? What triggers the voice command? An earlier poster said weight, but that doesn't really follow.

LeBash

Not so much words but what really makes me wanna rampage is some "gentleperson" who hasn't a clue how to use a self checkout delaying me.

Valetta

Everlong1 wrote: »

Ah, but this is precisely what's puzzling me. What is an unexpected item? What triggers the voice command? An earlier poster said weight, but that doesn't really follow.

Of course it follows.

You scan an item, put it in the bagging area, all good. It's what the machine expects.

Don't scan an item and put it in the bagging area, problem.

It is really simple.

pablo128

Everlong1 wrote: »

Ah, but this is precisely what's puzzling me. What is an unexpected item? What triggers the voice command? An earlier poster said weight, but that doesn't really follow.

Every item in the shop is weighed. If the weight doesn't match what you have scanned, it triggers 'OH **** OFF' a message. I think you know what that message is by now.:D

Barry Badrinath

Everlong1 wrote: »

Jesus H. Christ. There really are some humourless, self righteous, fuc*ing noddies on this forum today. All I was looking for was an explanation as to how the thing works so that I could avoid making the same mistake. You lot must be great people to work and socialise with.

Ah stop crying.

Does this look like the Tesco Helpdesk?

Order online from now on.

fineso.mom

Everlong1 wrote: »

Ah, but this is precisely what's puzzling me. What is an unexpected item? What triggers the voice command? An earlier poster said weight, but that doesn't really follow.

Why doesn't it follow ? . Every item has a specific weight (other than fruit /veg ), and a bar code which has that and other information.
You scan your item then put it on the bagging area. If the weight doesn't match the barcode you get the " unexpected item". The computor ' expects' a certain weight item based on the barcode scanned.
If nothing has been scanned you also get the voice prompt. You didn't scan the paper, hence it was an unexpected item.
It's been around a while now. How did you think it worked ? Fairies?

Bazzo

Everlong1 wrote: »

Ah, but this is precisely what's puzzling me. What is an unexpected item? What triggers the voice command? An earlier poster said weight, but that doesn't really follow.

The machine goes by weight in the bagging area. If the weight in the bagging area doesn't match the weight of the items scanned it sets this off.

It's so people don't pretend they have scanned something and add it to the items they have scanned to steal it.

Everlong1

pablo128 wrote: »

Every item in the shop is weighed. If the weight doesn't match what you have scanned, it triggers 'OH **** OFF' a message. I think you know what that message is by now.:D

AT LAST ! A nice helpful Boardsie with a sense of humour who's explained it to me in a way that even my apparently retarded brain can follow. Thank you kind sir.

I shall now enjoy going into every Tescos in Dublin over the next few weeks, at peak shopping times of course, to experiment with this. I do hope to meet some of you in the queue, especially all the brave keyboard hard men like ThisRegard.

Have a nice weekend y'all.

dirtyden

Valetta wrote: »

Of course it follows.

You scan an item, put it in the bagging area, all good. It's what the machine expects.

Don't scan an item and put it in the bagging area, problem.

It is really simple.

What about when you put your bag on the bagging area rack and it does not like it and goes off. I can't be the only one that this happens too.

When you hang a reusable bag in the bagging area at least 1 time in 3 the alarm goes off. Am I not supposed to use a bag in the bagging area? I am 1oo% with the OP's annoyance.

Kev W

Everlong1 wrote: »

AT LAST ! A nice helpful Boardsie with a sense of humour who's explained it to me in a way that even my apparently retarded brain can follow. Thank you kind sir.

I shall now enjoy going into every Tescos in Dublin over the next few weeks, at peak shopping times of course, to experiment with this. I do hope to meet some of you in the queue, especially all the brave keyboard hard men like ThisRegard.

Have a nice weekend y'all.

That was explained in the third post on the thread.

hatrickpatrick

Self checkouts are probably one of the best ideas to have been implemented absolutely appallingly. Bit like leap cards on the bus, where you still have to ask the driver to tag you on instead of just tagging on and off yourself, unless you're going the full trip.

Allegedly this was designed to prevent people shneakily tagging off early and therefore only paying the lowest fare, but the truth is most drivers are sound and will let you on if you happen to have no cash left on your card when you try to tag, so it's a bit irrelevant.

bee06

dirtyden wrote: »

What about when you put your bag on the bagging area rack and it does not like it and goes off. I can't be the only one that this happens too.

When you hang a reusable bag in the bagging area at least 1 time in 3 the alarm goes off. Am I not supposed to use a bag in the bagging area? I am 1oo% with the OP's annoyance.

There's a button to push to tell it you are using your own bag. Push the button and it expects the bag.

Frigating

dirtyden wrote: »

What about when you put your bag on the bagging area rack and it does not like it and goes off. I can't be the only one that this happens too.

When you hang a reusable bag in the bagging area at least 1 time in 3 the alarm goes off. Am I not supposed to use a bag in the bagging area? I am 1oo% with the OP's annoyance.

There's a button at the very start. "I brought my own bag". Try that.

Hotblack Desiato

Potential-Monke wrote: »

You can, there is a volume button below the screen/to the side of the screen. Give it a few taps until you can see the volume indicator on the screen go mute.

OK. But why is there a windscreen washer button in that picture?

Was in Tescos the other day, as soon as I pressed Start the damn machine started with the 'UNEXPECTED..' blah blah blah, and no there was nothing there not even a bag :rolleyes:

Hitting the 'I have my own bag' button silenced it. I did have my own bag. I was still holding onto it... The scales on the machine must have been a few grams off.

dirtyden

bee06 wrote: »

There's a button to push to tell it you are using your own bag. Push the button and it expects the bag.

I always press that.

ygolometsipe

dirtyden wrote: »

I always press that.

do you put all your groceries it bag first

that's a might heavy bag

Billy86

Everlong1 wrote: »

Today all I did was put a newspaper down in the "bagging area" that I hadn't bought in the shop. Is it actually able to differentiate between scanned and unscanned items?

Yeah it's a pain in the arse (then again I don't think I have seen any self scanners in Toronto, which is an even bigger pain in the arse), but they are designed to notice weight, not scanned items. Even if they were to notice scanned and unscanned items, I am assuming that the supermarket, like most supermarkets, sold newspapers. And you put down an unscanned newspaper. Ergo...

Mister Vain

What annoys me is how small the bagging area is. If you have any large items you have to squeeze them into it. The machines in Supervalue are much better.

dirtyden

ygolometsipe wrote: »

do you put all your groceries it bag first

that's a might heavy bag

People are quick to defend these machines for some reason. The sensors go off randomly, sometimes before anything is put there.

I know how to use them, they still bugger up more than they should.

Teafor two12345

They are machines we are free to hate them as much as we like!

moleyv

dirtyden wrote:

What about when you put your bag on the bagging area rack and it does not like it and goes off. I can't be the only one that this happens too.

Happens to me all the time with one particular bag.

It asks if I have a bag.

Yes

Place it in bagging area

**air raid sirens**

ygolometsipe

dirtyden wrote: »

People are quick to defend these machines

I mean you could steal stuff if you put it in first then press the bag
button because it resets the scales*


*totally untested theory and it twould be a terrible sin.

dirtyden

ygolometsipe wrote: »

I mean you could steal stuff if you put it in first then press the bag
button because it resets the scales*


*totally untested theory and it twould be a terrible sin.

I see what you mean and I was probably unclear, I mean it goes off randomly when hanging a regular empty reuseable bag even after pressing the baggy button.

To be fair they are a great idea but the ones local to me just don't work very well.

ThisRegard

Everlong1 wrote: »

I shall now enjoy going into every Tescos in Dublin over the next few weeks, at peak shopping times of course, to experiment with this. I do hope to meet some of you in the queue, especially all the brave keyboard hard men like ThisRegard.

Have a nice weekend y'all.

I'll point you to the Shopping for Dummies book section when we meet.

zoe 3619

my children are always the unexpected items in the bagging area.every time for the last few years..drives me mad.
either way,there's usually someone monitering the self service checkouts who'll help out pretty quick (in my local tesco anyway)

C.K Dexter Haven

Everlong1 wrote: »

Are you having a laugh ? If not, go f*ck yourself. I'm not an imbecile. I use these things all the time and I'm usually very quick and efficient.

Approval Needed.

Sir Osis of Liver.

C.K Dexter Haven wrote: »

Approval Needed.

Only when you're buying the most embarrassing products in the shop.

"Mary,whats the codes for Value toilet paper and Vaseline?" she shouted across to the end cashier.

C.K Dexter Haven

Sir Osis of Liver. wrote: »

Only when you're buying the most embarrassing products in the shop.

"Mary,whats the codes for Value toilet paper and Vaseline?" she shouted across to the end cashier.

Your shopping habits Sir, are best left off the internet-this is a family show:p

mynameis905

Wolf Hanssen wrote: »

Ah stop crying.

Does this look like the Tesco Helpdesk?

Order online from now on.

+1

Haven't set foot in a supermarket in about two years.