Amazon Delivery Dates whats going on?

ussjtrunks

Well I preordered a game from amazon its release date was the 16th of October and my estimated delivery date when I ordered it was the 20th of October which is perfectly reasonable.

When I checked it today it now says eta 28th of October with carrier Asendia, anyone had any experiance with them, does it really take 2 weeks.

Captain Chaos

What game is it and is it through a third party seller?

kerry4sam

ussjtrunks wrote: »

Well I preordered a game from amazon its release date was the 16th of October and my estimated delivery date when I ordered it was the 20th of October which is perfectly reasonable.

When I checked it today it now says eta 28th of October with carrier Asendia, anyone had any experiance with them, does it really take 2 weeks.

I ordered two books that were order placed on 2nd Sept, given an estimate of 19th->29th Sept. Automatically marked as delivered on 29th eventhough they arrived later. That's almost an entire month for two books.

They did arrive though, slightly later than I wished, but they arrived (not by tracking)
Thanks,
kerry4sam

ussjtrunks

Tales of Zestiria and it was sold directly by Amazon

IrishBlaine

ussjtrunks wrote: »

Well I preordered a game from amazon its release date was the 16th of October and my estimated delivery date when I ordered it was the 20th of October which is perfectly reasonable.

When I checked it today it now says eta 28th of October with carrier Asendia, anyone had any experiance with them, does it really take 2 weeks.

It does actually take 2 weeks, Have had 1 or 2 items come before the estimate and one item never came but refunded for that one.

ussjtrunks

I ordered 2 blurays today which are due Monday with An Post while my game isnt due until at least Wednesday with Asendia, I wish they would stop using them it seems they are very slow

IrishBlaine

My item I ordered 2 weeks ago with Asendia never came and missed the estimate which was yesterday but did get refunded but this should not be going on in the first place.

ussjtrunks

I'm amazed Amazon isn't losing money with people annoyed over it and shopping elsewhere, even Royal mail which is in itself slow is much faster than Asendia If it doesnt arrive on the date I'll be looking for some discount as its ridiculous.

ussjtrunks

Amazon said my package was most likely lost so they gave me a £10 gift card and sent a replacement copy of the game, Asendia really is rubbish

foggy_lad

I have two orders due from Amazon at the moment, one is sent via Iparcel and most likely Fastway here and it is a large box of 20 packs of Tassimo pods and is telling me I should have it on Monday.

The other one a small item, 240GB SSD that should have been sent in one of their padded envelopes that they use for single DVDs has been sent by useless carrier pigeon called Asendia and is not due for 3 weeks!

That's some delay but is more due to Amazon incompetence that the uselessness of Asendia.

Also been stung by Asendia , had I spotted that I'd never have ordered my item from amazon. Estimated delivery of 17th - 19th Nov, add the usual 2-3 days to that but normally stuff has arrived no later than a day or 2 later than estimate if sold by amazon.

Item dispatched on 13th still not here, quick check on amazon shows it as being dispatched on the 13th as per email notification but the estimated delivery date push out to Dec. 4th :mad:

Update on my issue, I got tired of waiting and got on to them over the revised delivery time. Didn't even ask , I was offered a full refund in 2 minutes. Making me very wary of ordering from Amazon now in the run up to xmas, I'm not sure you can actually see if asendia are handing delivery or not until you fully commit to the order?

In good news though something drastic has happened with delivery over at book depository, last 2 orders from them have arrived in 4 days , they used to always take 2 weeks.

ThisRegard

In fairness to them, I ordered a few things last week for the kids, 2 fulfilled by Amazon, 1 by a third party so sent as two separate deliveries. I ordered on Thursday, both arrived on the following Monday.

I haven't been unfortunate to deal with Asendia by the looks of it.

notahappycamper

I'm just curious to what's the latest someone has waited for something to arrive from Amazon when it's been sent by Asendia i.e. Did it turn up after 3, 4 or 5 weeks? I'm waiting on Call of Duty Black Ops 3 since 7th November last! The 7th was a Saturday so I suppose from 9th November.

Thanks...

IrishBlaine

notahappycamper wrote: »

I'm just curious to what's the latest someone has waited for something to arrive from Amazon when it's been sent by Asendia i.e. Did it turn up after 3, 4 or 5 weeks? I'm waiting on Call of Duty Black Ops 3 since 7th November last! The 7th was a Saturday so I suppose from 9th November.

Thanks...

2 weeks max I have had to wait but my last shipment with them only took a week, Had 2 items get lost in the post with them as well but got a refund for them,

If your been waiting that long for the game id go to Amazon and they will give a refund.

I believe Amazon are looking to cut ties with Ascendia.

foggy_lad

They should also cut ties with their own dispatch department!

I ordered an item last Friday and it still has not dispatched! delivery estimate before ordering was 4-6days but as soon as item was ordered it showed as 9-12th December.

They are not being hoinest with their delivery estimates before people order to entice people to place orders.

nava

foggy_lad wrote: »

They should also cut ties with their own dispatch department!

I ordered an item last Friday and it still has not dispatched! delivery estimate before ordering was 4-6days but as soon as item was ordered it showed as 9-12th December.

They are not being hoinest with their delivery estimates before people order to entice people to place orders.

I contacted them on chat about that before, they always changed the shipping method to a faster option for free.

foggy_lad

foggy_lad wrote: »

They should also cut ties with their own dispatch department!

I ordered an item last Friday and it still has not dispatched! delivery estimate before ordering was 4-6days but as soon as item was ordered it showed as 9-12th December.

They are not being hoinest with their delivery estimates before people order to entice people to place orders.

Were you purchasing from Amazon itself or a reseller on the site themselves? I've personally never encountered a problem with dispatch times and it usually is from between a few hours and the next day (with two days at most).

You should definitely get in contact with that particular shop and see what's happening?

My very basic understanding is that they're not all shipped from an Amazon warehouse, but maybe from company's individual ones.

Virtanen

I inexplicably had a package from Amazon delivered yesterday by An Post with Express Shipping and Tracking, even though I only chose the free shipping option.

And no, it wasn't a 3rd-party seller, and it wasn't sent by courier. It was all from Amazon, and all by An Post. And I only ordered it last Saturday. so it wasn't like it was massively delayed at any stage.

A strange one, but I'm certainly not complaining

TheYardStick

I bought a couple of dvds and a book from Amazon.Co.uk just today, I looked at the estimated delivery time and it said 16-18th Dec. I went to cancel the order because I thought it'd be a bit dodgy with time as they're all Xmas gifts but they were dispatching soon and couldn't guarantee cancellation. I requested they be cancelled a few times but with no luck and they were despatched a few hours later. They're now on route and estimated to be delivered on the 17th. Joke of a service all around. Can I actually expect to have the items for Christmas or will I be getting a very disappointed girlfriend from Santa?

eman66

TheYardStick wrote: »

I bought a couple of dvds and a book from Amazon.Co.uk just today, I looked at the estimated delivery time and it said 16-18th Dec. I went to cancel the order because I thought it'd be a bit dodgy with time as they're all Xmas gifts but they were dispatching soon and couldn't guarantee cancellation. I requested they be cancelled a few times but with no luck and they were despatched a few hours later. They're now on route and estimated to be delivered on the 17th. Joke of a service all around. Can I actually expect to have the items for Christmas or will I be getting a very disappointed girlfriend from Santa?

If they were despatched today you should have them well before the 17th.

eman66

I also complained about a ridiculous ETA and they upped me to next day delivery at no extra cost.

IrishBlaine

eman66 wrote: »

I also complained about a ridiculous ETA and they upped me to next day delivery at no extra cost.

Seems to be the luck of the draw when complaining about it because when I complained about a long ETA on an order, They were having none of it.

foggy_lad

Virtanen wrote: »

I inexplicably had a package from Amazon delivered yesterday by An Post with Express Shipping and Tracking, even though I only chose the free shipping option.

And no, it wasn't a 3rd-party seller, and it wasn't sent by courier. It was all from Amazon, and all by An Post. And I only ordered it last Saturday. so it wasn't like it was massively delayed at any stage.

A strange one, but I'm certainly not complaining

Many of the free delivery items are tracked and express post is used because they have contracts with Royal mail and other cheap as chips couriers.

My last delivery was eventually dispatched after ten days and delivered 2 days later(yesterday).

My current order for 2 pc games(placed 6th Dec) went dispatched very quickly and showed a delivery date of today but my postman had no games for me Also the An Post tracking number assigned to the delivery does not exist. It looks like they are dispatching these from their Irish Centre but they have possibly screwed up?

Virtanen

On the flip side, I also just bought a DVD (sold by a 3rd party seller, fulfilled by Amazon). Dispatched today with Asendia, estimated delivery date the 22nd. Good thing it isn't a Christmas present

TheYardStick

My stuff which was meant to arrive on the 17th of this month just arrived earlier, less than a week after I ordered so you could be surprised.

Well after getting my refund since my last post and being told to refuse the delivery I'm still waiting for it to arrive so I can do that. Dispatched on Nov. 13 :mad:

I know things occasionally get lost or delayed and I was refunded with no hassle but what irked me this time was an item I had pre-ordered and that I had a dispatch notification for and eta had the eta changed without notifying me due to stock levels , as was explained by the agent I spoke to. When asked how this could affect the delivery date of something that had already been dispatched I got no answer

TLDR : check the eta for delivery hasn't been ninja changed if it's gone by asendia:mad:

NeoRox

foggy_lad wrote: »

My current order for 2 pc games(placed 6th Dec) went dispatched very quickly and showed a delivery date of today but my postman had no games for me Also the An Post tracking number assigned to the delivery does not exist. It looks like they are dispatching these from their Irish Centre but they have possibly screwed up?

Get on to them asap. Same happened to me with an order placed on 26th November. Shipped in two days (I paid for shipping) still haven't got it.

Got An Post tracking number too. Tracking number didn't work. Had to argue with Amazon that the item was trackable and lost so they eventually sent out a replacement which I still haven't got.

Ironically they sent the replacement by Deutsche Post which will still arrive by An Post.

ThisRegard

The tracking number with An Post can take a while to become live. It doesn't become active until it's received in Ireland.

Cabaal

ThisRegard wrote: »

The tracking number with An Post can take a while to become live. It doesn't become active until it's received in Ireland.

It certainly can,
Had a priority order shipped from them the other day, tracking was dead until the morning of the day the delivery was due at which time it showed the order was out for delivery.

Up until then the tracking number wasn't recognized on the anpost website