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huge fee cashing out on ps

  • 28-09-2015 01:26PM
    #1
    DimiClaff
    Registered Users, Registered Users 2 Posts: 5 ✭


    hi all,

    i was just wondering if anyone else had a problem like this, i won some money on ps, about $400, and it says that $75 will be charged to my card when i do this.

    i emailed them and they said it wasnt a fee, that this was my original deposit and had to be cashed out first, now im confused because its not worded like that in the cash out screen.

    this is an exert from the email:

    "
    We can verify that the $73.89 USD you can see from the "Cash Out" screen is not a fee. It is the same amount of your deposit that has to be cashed out first due to our Cashout Policy."

    so will i get the full amount if i cash out??
    Tagged:


Comments

  • #2
    Hoof Hearted2
    Registered Users, Registered Users 2 Posts: 723 ✭✭✭Hoof Hearted2


    Yes you will get the full amount.


  • #3
    DimiClaff
    Registered Users, Registered Users 2 Posts: 5 ✭DimiClaff


    yeah i completly misread the page then paniced, thanks


  • #4
    old_aussie
    Registered Users, Registered Users 2 Posts: 3,409 ✭✭✭old_aussie


    Does ps = PokerStars?


  • #5
    old_aussie
    Registered Users, Registered Users 2 Posts: 3,409 ✭✭✭old_aussie


    duplicate post due to boards taking forever


  • #6
    DimiClaff
    Registered Users, Registered Users 2 Posts: 5 ✭DimiClaff


    Yeah thats pokerstars


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