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huge fee cashing out on ps

DimiClaff · 2015-09-28 12:26:22

hi all, i was just wondering if anyone else had a problem like this, i won some money on ps, about $400, and it says that $75 will be charged to my card when i do this. i emailed them and they said it wasnt a fee, that this was my original deposit and had to be cashed out first, now im confused because its not worded like…

28-09-2015 12:26pm

#1
DimiClaff

Registered Users, Registered Users 2 Posts: 5 ✭

Join Date: September 2015

Posts: 2
hi all,

i was just wondering if anyone else had a problem like this, i won some money on ps, about $400, and it says that $75 will be charged to my card when i do this.

i emailed them and they said it wasnt a fee, that this was my original deposit and had to be cashed out first, now im confused because its not worded like that in the cash out screen.

this is an exert from the email:

"
We can verify that the $73.89 USD you can see from the "Cash Out" screen is not a fee. It is the same amount of your deposit that has to be cashed out first due to our Cashout Policy."

so will i get the full amount if i cash out??

Tagged:

pokerstars

cash out

0

Comments

#2 28-09-2015 3:10pm

Hoof Hearted2

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Posts: 681

Yes you will get the full amount.

0
#3 05-10-2015 12:10pm

DimiClaff

Registered Users, Registered Users 2 Posts: 5 ✭

Join Date: September 2015

Posts: 2

yeah i completly misread the page then paniced, thanks

0
#4 05-10-2015 12:29pm

old_aussie

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Join Date: November 2009

Posts: 3308

Does ps = PokerStars?

0
#5 05-10-2015 12:30pm

old_aussie

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Posts: 3308

duplicate post due to boards taking forever

0
#6 05-10-2015 12:30pm

DimiClaff

Registered Users, Registered Users 2 Posts: 5 ✭

Join Date: September 2015

Posts: 2

Yeah thats pokerstars

0
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