That awkward moment when you come to Feedback to post about 503 errors...

hatrickpatrick

...but you can't, because of the 503 errors.

Mena

That awkward moment when you miss the existing thread that you can't see due to 503 errors 😅

Second Toughest in_the Freshers

That awkward moment when you try to open said thread

Cuban Pete

All those... moments... will be lost in time... like... pages... to 503 errors...

Quazzie

The site is nearly impossible to use at the moment

Cabaal

Flacky with 503 errors since around 10am this morning,

the_syco

Server hamster on it's last legs?

New Home

If I'm not mistaken, a while back Dav mentioned that there were major changes in the pipeline for the whole site... so maybe they're in the middle of replacing those hamsters... A hamster hand-over, if you will. Pure speculation on my part, of course.

uck51js9zml2yt

New Home wrote: »

If I'm not mistaken, a while back Dav mentioned that there were major changes in the pipeline for the whole site... so maybe they're in the middle of replacing those hamsters... A hamster hand-over, if you will. Pure speculation on my part, of course.

Maybe we need to stick Dav and Gordon on the wheel to replace them. Though they won't quiet encourage that cute cuddly feeling that the hamsters give us.

the_syco

New Home wrote: »

If I'm not mistaken, a while back Dav mentioned that there were major changes in the pipeline for the whole site... so maybe they're in the middle of replacing those hamsters... A hamster hand-over, if you will. Pure speculation on my part, of course.

Yes, I've heard of the "version 2" that some of the devs have remarked on, but I'd doubt the switchover would be done at the weekend, but rather during the week. Also, it'd be a planned switchover with notice to the users, to ensure that it's Twitter and Facebook accounts aren't plagued with people moaning about downtime.

EoghanIRL

Getting 503 errors constantly now.

New Home

the_syco wrote: »

Yes, I've heard of the "version 2" that some of the devs have remarked on, but I'd doubt the switchover would be done at the weekend, but rather during the week. Also, it'd be a planned switchover with notice to the users, to ensure that it's Twitter and Facebook accounts aren't plagued with people moaning about downtime.

Testing, perhaps? Ok, I'm clutching at straws, now... but it's better than the alternative, another hacker, like a few years back! :eek:

Maybe the old hamsters have gone on strike...

uck51js9zml2yt

Still getting a 503.
I'm cancelling my subscription and want a refund ....:)...or I would if I paid a subscription.

New Home

Maybe that's what happens when Boards.ie installs Windows 10... :eek:

uck51js9zml2yt

New Home wrote: »

Maybe that's what happens when Boards.ie installs Windows 10... :eek:

Can we sue Microsoft for disrupting our service?

New Home

It's your god-given right as an American citizen to sue whomever you like... Oh... wait...

Boards.ie: Niamh

Thanks for your patience folks. As you may have noticed, things are back to normal now. We'll have a more detailed update about what happened for you tomorrow.

Just to clarify it had nothing to do with the new version of the site, that is being tested at the moment without any issues to the current site and you will be given PLENTY of notice when we are switching over, don't worry about that.

So much awkward in here...

Nody

Boards.ie: Niamh wrote: »

Thanks for your patience folks. As you may have noticed, things are back to normal now. We'll have a more detailed update about what happened for you tomorrow.

Just to clarify it had nothing to do with the new version of the site, that is being tested at the moment without any issues to the current site and you will be given PLENTY of notice when we are switching over, don't worry about that.

Let me guess it was Dav trying to help the IS team again? :P

Boards.ie: Niamh

Nody wrote: »

Let me guess it was Dav trying to help the IS team again? :P

I'm not at liberty to say.



:pac:

Agent Smith

Boards.ie: Niamh wrote: »

So much awkward in here...

MRW i get a 503 error

pickarooney

This is still happening today.

Boards.ie: Niamh

It shouldn't be. Can you clear the cookies and cache from your browser and see if you are still getting errors? Thanks.

pickarooney

It happens every time I reply to a post. I'm not actually sure how to clear cache and cookies on android stock browser but I'll give it a go and if not test from the desktop

Edit: didn't happen just now but four times in the last 30 mins.

r93kaey5p2izun

Was grand since last night but happening constantly now the past half hour.

suicide_circus

503 back in force today. If I were paying for this service I'd see so darn mad right now

ibarelycare

Yeah happening again for me. Literally just paid my subscription too :mad::P

New Home

Yep, it's just happened to me too, less than 5 minutes ago. It worked fine all morning, though - and this time, although the error is the same, it 'looked' slightly different.

ibarelycare

Yeah I got the above screen first, but then it went back to the regular 503 one.

Ah Jaysus. Here we go again.

seamus

Damn kids don't know how good they have it. A few blips and everyone loses their mind.

Back in my day the site ran like an ant through a wet turd and was sometimes more than it was up.

New Home

Did they actually have the interweb, back in your day?

Quazzie

seamus wrote: »

Damn kids don't know how good they have it. A few blips and everyone loses their mind.

Back in my day the site ran like an ant through a wet turd and was sometimes more than it was up.

Sometimes more what mad? C.mon, don't leave us hanging like this!!!!

r93kaey5p2izun

Perhaps it's time to give the hamsters back their 3am break.

seamus

Quazzie wrote: »

Sometimes more what mad? C.mon, don't leave us hanging like this!!!!

Sometimes it couldn't even.

Can you imagine?

Dav

Hello all,

So I've got an update for you all about what happened over the weekend that caused the site to b0rk.

One of the two machines that runs our firewall (they're called Cookie and Monster because ) was put under monumental pressure and that caused it to glitch out. But this is why we have a backup. Monster was running a configuration used for limited testing and debugging of the new site, and this configuration couldn’t handle the traffic it was now tasked with. Ordinarily this wouldn't be a big deal to sort out for Chris when the first alerts started to roll in around 10am on Sunday, but at that time he was out of the country on a well earned holiday.

So because of all that, we had to get someone in Digiweb to physically go and restart the Cookie so we could log in to the back end and figure out what was happening. This took a bit of time to establish and square away as you saw yesterday, but we're back now and working hard to figure out what caused the initial problems for Cookie and why it wasn't able to come back online and sync back up with Monster.

Again, we're very sorry for the down time, it's even less fun for us than it is for you, believe me.

Oryx

The names of the machines make me want to hug them.

New Home

Now I want a cookie...

Ken.

Could you not have sent the corporate jet to get Chris?

uck51js9zml2yt

OSI wrote: »

I hear it was on a coke and hookers run.

Why did they need to send out for rugby players and a few cans ? Could they not just have asked George Hook if he could stop off in Tesco on the way in to HQ.?

john the one

Thanks for the update. I always wonder what has happened when the site goes AWOL.

Least it wasn't the Dav factor.

Now tell me more about the new site please........

Dav

We've been telling you about it for months...

john the one

Dav wrote: »

We've been telling you about it for months...

Oh yeah I remember.

I remember being bitterly disappointed that Glen Hansard wasn't doing an AMA that is.

pickarooney

It. Is. Happening. Again.

pickarooney

And again today. Every time I post a reply I get a 503 the first time. It works the second time.
This is on the touch site I that makes a difference.

Also I always need to hit the thanks button at least twice for it to register.

Boards.ie: Chris

pickarooney wrote: »

And again today. Every time I post a reply I get a 503 the first time. It works the second time.
This is on the touch site I that makes a difference.

Also I always need to hit the thanks button at least twice for it to register.

Hmmm... I haven't seen reports of similar behaviour from anyone else. Is it only the touch site you're getting issues on? Are you registered for the beta?

pickarooney

Boards.ie: Chris wrote: »

Hmmm... I haven't seen reports of similar behaviour from anyone else. Is it only the touch site you're getting issues on? Are you registered for the beta?

I haven't used the desktop site or the app in a few days but I'll check. It happens mostly early in the morning.

ETA it didn't happen with this post from the touch site for example. I'm not registered for the beta site either. I use the old school skin when on the desktop FWIW.

pickarooney

It just happened again while editing another unrelated post on touch, so scratch that about the early morning timeframe.

pickarooney

I said unrelated but the two things seem to be closely linked in fact. If I try to thank a post and the thanks doesn't register I can be certain that the next post I make will result in a 503 at the fist attempt and be successful when I retry.
Not sure if that helps or if I'm on my own with this issue.

Boards.ie: Chris

I wonder. Sounds like it might be related to the JavaScript. Couple more questions:
Is this on mobile data or WiFi?
If data could you let me know what network you are on?
If you can, could you visithttp://www.boards.ie/diagnostics and copy and paste the contents into a PM to me please?

LynnGrace

Trying to post at the moment, nothing happening. Not getting an error message, just nothing happening. Let's see if this posts.

pickarooney

Boards.ie: Chris wrote: »

I wonder. Sounds like it might be related to the JavaScript. Couple more questions:
Is this on mobile data or WiFi?
If data could you let me know what network you are on?
If you can, could you visithttp://www.boards.ie/diagnostics and copy and paste the contents into a PM to me please?

WiFi only.

I sent the PM and got a 503. Re sent it OK. Just prior I had tried to view thanks on a post and it took two goes to display so I could tell it was going to time out when I submitted

ETA: this post 503'd also