Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

PC won't start after Windows 10 install

  • 11-08-2015 11:28am
    #1
    Walter Sobchak III
    Registered Users, Registered Users 2 Posts: 304 ✭✭


    PC refuses to start after installing Windows 10 at the weekend. Its a Packerd Bell Inmedia running Windows 7. I want to revert to Windows 7 as I fear losing recent photographs & files that havent been backed up. I got on to Microsoft. Was to told to contact Packard Bell. Packard Bell looked for £50STG to solve my problem. I terminated that call pretty quickly. I cant ever recall getting an install disc when buying the computer. Product key sticker still on the PC. Any ideas out there as to what my options are?


Comments

  • #2
    Moon54
    Registered Users, Registered Users 2 Posts: 1,242 ✭✭✭Moon54


    Give it time. If the hard light activity light is active then it's probably still installing.

    If it is stalled, just try a reset, it should resume installing. I find it can take 1-2 hrs to fully install.


  • #3
    Walter Sobchak III
    Registered Users, Registered Users 2 Posts: 304 ✭✭Walter Sobchak III


    This after several resets and 4 days later. No joy


  • #4
    tina1040
    Registered Users, Registered Users 2 Posts: 479 ✭✭tina1040


    Following my windows 10 update I was getting a blank screen after signing in. I figured out how to shut down properly and when I turned back on it was fine.

    Sounds obvious I know but have you tried shutting down and rebooting?


  • #5
    The Diddakoi
    Registered Users, Registered Users 2 Posts: 488 ✭✭The Diddakoi


    If you cant access System Restore, you could try restoring the operating system, most Packard Bells desktops and notebooks come preloaded with a recovery partition to allow you to restore the operating system on your computer.

    It will erase all your files though, so would be a last resort.

    http://packard-bell-scandic.custhelp.com/app/answers/detail/a_id/3068/~/how-do-i-restore-my-computer-using-packard-bell-recovery-management%3F


  • #6
    Moon54
    Registered Users, Registered Users 2 Posts: 1,242 ✭✭✭Moon54


    Then it's most likely a driver issue causing it to hang.
    Try disconnecting everything except keyboard & mouse, and rebooting.

    If it still hangs try getting into safe mode, and then reboot.
    http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10


  • Advertisement
  • #7
    Bayberry
    Registered Users, Registered Users 2 Posts: 707 ✭✭✭Bayberry


    If you have access to another computer, you can create a bootable Windows 10 install disk or USB drive, and boot off that, and select the Repair option on the Install Now screen.

    You can select Advanced/Troubleshoot/Startup Repair or Advanced/Safe Mode.

    Note that I have not done this myself, so I don't know the full consequences of doing this, I'm just telling you how to get there. But if you boot into Safe mode, I would expect that you should be able to access your photos and documents and back them up before you go any further.


Advertisement