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Cooling off period for online subscription?

  • 08-08-2015 04:47PM
    #1
    FIFA2004
    Registered Users, Registered Users 2 Posts: 437 ✭✭


    Hi,

    I bought a subscription to an online question bank, used for preparation for exams. Realised soon after that it didn't offer as much as other question banks. I only used it for about 10 minutes, answered 4 questions before sending an online message to the company asking about cancellation (no phone number provided). Probably wont hear anything back until Monday. Just wondering if anyone knows if a cooling off period applies for these? Its an English website if that changes anything.

    thanks


Comments

  • #2
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,783 ✭✭✭slimjimmc


    By default the 14 cooling off period applies unless you knew that downloading or using the service would cancel the cooling off period and you expressly consented to this.


  • #3
    FIFA2004
    Registered Users, Registered Users 2 Posts: 437 ✭✭FIFA2004


    Thanks for that! I'll have to wait and see what they say.


  • #4
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,783 ✭✭✭slimjimmc


    Moved to Online Buying & Auctions


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