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paypal dispute advice?

sweetie · 2015-06-30 12:14:18

I booked a transfer from lanzarote airport last week with resorthoppa.com via paypal and the company didnt supply the return leg of the trip leaving me with a bill of €50 extra for a taxi. I contacted them yesterday with photocopies of my receipt and the itinerary supplied to me which they didnt adhere to and was told I…

30-06-2015 01:14PM

#1

sweetie

Registered Users, Registered Users 2 Posts: 9,797 ✭✭✭

Join Date: June 2005

Posts: 9264

I booked a transfer from lanzarote airport last week with resorthoppa.com via paypal and the company didnt supply the return leg of the trip leaving me with a bill of €50 extra for a taxi. I contacted them yesterday with photocopies of my receipt and the itinerary supplied to me which they didnt adhere to and was told I would get a ticket number and allow upto 7 days to investigate my issue. I haven't heard anything back yet regarding a ticket no. from two emails I sent. Would it be prudent if I open a paypal dispute now or shoul I wait 7 days. How successful are these disputes in getting refunds?

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Comments

#2 01-07-2015 10:30AM

wmpdd3

Registered Users, Registered Users 2 Posts: 9,626 ✭✭✭

Join Date: February 2007

Posts: 9436

Get straight on to paypal, there may be issues though because you received half your service.

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