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Nike Runners

  • 20-05-2015 10:07am
    #1
    Luke92
    Registered Users, Registered Users 2 Posts: 723 ✭✭✭


    So recently been to a Size? Retailer on Wicklow street in Dublin. Picked up a pair of Nike Runners for €120. Second time wearing them today and when I walk I can feel something digging into my foot just behind my big toe.

    Its causing some discomfort and it really shouldn't be.

    Just wondering do I take this up with the store or nike themselves?


Comments

  • #2
    L1011
    Registered Users, Registered Users 2 Posts: 71,186 ✭✭✭✭L1011


    Contract is with the retailer, go to them first.


  • #3
    Luke92
    Registered Users, Registered Users 2 Posts: 723 ✭✭✭Luke92


    Thanks for that. And do you think I would be entitled to an exchange or credit note?


  • #4
    28064212
    Registered Users, Registered Users 2 Posts: 10,910 ✭✭✭✭28064212


    Luke92 wrote: »
    Thanks for that. And do you think I would be entitled to an exchange or credit note?
    Scenarios where you would be entitled to anything:
    • The store has a displayed returns policy e.g. "We accept returns within 28 days provided the goods are in saleable condition" (either displayed in-store or on your receipt)
    • The shoe is actually defective
    If it's simply a case that the shoe isn't suited to your particular foot, then you won't be entitled to anything. The shop may be willing to offer an exchange/credit note as a goodwill gesture, but they don't have to

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  • #5
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Anything here is guesswork without seeing the shoe and any defect. Call to the store. Be calm and polite and go through the issue with them first.


  • #6
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    28064212 wrote: »
    Scenarios where you would be entitled to anything:
    • The store has a displayed returns policy e.g. "We accept returns within 28 days provided the goods are in saleable condition" (either displayed in-store or on your receipt)
    • The shoe is actually defective
    If it's simply a case that the shoe isn't suited to your particular foot, then you won't be entitled to anything. The shop may be willing to offer an exchange/credit note as a goodwill gesture, but they don't have to
    I should add, if the seller advised the OP to buy that particular shoe or size then that is also grounds for a remedy if the result is unsuitable for the OP.


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