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Bought item from China, never arrived

  • 13-04-2015 9:57am
    #1
    Registered Users, Registered Users 2 Posts: 504 ✭✭✭


    Back in January I order something from China, after waiting a few weeks it never arrived and I contacted the seller. He offered to send another and if the two showed up I'd to return one. The second one never arrived either and when contacted the seller offered a half refund. Is there any chance of getting a full refund at this stage?


Comments

  • Registered Users, Registered Users 2 Posts: 5,157 ✭✭✭homer911


    How much are you talking about?

    The chances of both parcels going missing are pretty slim, unless the address was wrong

    How long have you waited - from China things can take a month or more, especially if free international postage is offered


  • Registered Users, Registered Users 2 Posts: 504 ✭✭✭Vex Willems


    not much €30. First one was ordered in January, the second one was meant to been resent at the end of February.


  • Registered Users, Registered Users 2 Posts: 40,734 ✭✭✭✭ohnonotgmail


    how did you pay?


  • Registered Users, Registered Users 2 Posts: 504 ✭✭✭Vex Willems


    PayPal


  • Registered Users, Registered Users 2 Posts: 40,734 ✭✭✭✭ohnonotgmail


    PayPal

    open a dispute now. it might not be too late


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  • Banned (with Prison Access) Posts: 50 ✭✭lillian770


    PayPal

    Yes, you could simply open dispute or you can call paypal folk and ask for help.


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