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VPN doesnt work on my HUAWEI Meteor b/b

  • 01-02-2015 4:11pm
    #1
    Registered Users, Registered Users 2 Posts: 32


    Hi all

    For my job, I sometimes need to work from home so my company gave me VPN. Problem is that it wont work at home, it keeps saying that it is connecting and that's all - it will work on the bus, work in a café but not at home. I am not technically good but the b/b is quick. I also got IT to check it out and they say it is fine. sounds like it is my b/b that's the problem but its quick.

    any suggestions?


Comments

  • Registered Users, Registered Users 2 Posts: 14,012 ✭✭✭✭Cuddlesworth


    Its not broadband.

    Odds are the service or port is blocked on Meteors 3/4G network but Meteor claim its not. So it might be something to do with the Huawei device itself.


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Probably on a carrier grade NAT situation or the Huawei unit doesnt support UPnP.

    Your company IT should be able to diagnose this within a couple minutes.


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