Water meter installed and no water

Spookyspook · 22-01-2015 9:11pm #1

Anyone else have this issue? Our whole estate is out of water. Like can't even flush the toilet. My friend called everywhere trying to get an answer and they kept blaming the "burst pipe" on someone/something else. Called irish water company, they blamed it on city council. Called city council, they blamed it on water company. Only just got the meter installed yesterday evening.

Menas · 22-01-2015 9:15pm

Spookyspook wrote: »

Anyone else have this issue? Our whole estate is out of water. Like can't even flush the toilet. My friend called everywhere trying to get an answer and they kept blaming the "burst pipe" on someone/something else. Called irish water company, they blamed it on city council. Called city council, they blamed it on water company. Only just got the meter installed yesterday evening.

Have not had that issue, but the toilet gets water from the internal tank which should have more than 24 hours reserve. Strange that it is already empty.

nc6000 · 22-01-2015 9:15pm

Sounds like your water bill won't be too big so.

Kat1170 · 22-01-2015 9:19pm

Welcome to the future :mad::mad:

kneemos · 22-01-2015 9:24pm

Who's responsible for repairs then?
The council are giving notices of repairs around here.

CarrickMcJoe · 22-01-2015 9:28pm

That stinks!

Spookyspook · 23-01-2015 9:53am

kneemos wrote: »

Who's responsible for repairs then?
The council are giving notices of repairs around here.

Ya apparently they were suppose to fix it last night but woke up this morning and still no water.

macnug · 23-01-2015 10:03am

Trigger Happy wrote: »

Have not had that issue, but the toilet gets water from the internal tank which should have more than 24 hours reserve. Strange that it is already empty.

Some peoples toilets are mains supply.

UCDVet · 23-01-2015 10:24am

I love Irish Water, lol.

Atlantic Dawn · 23-01-2015 10:25am

Irish Water are responsible for all water related issued, councils have nothing to do with it.

UCDVet · 23-01-2015 10:32am

Atlantic Dawn wrote: »

Irish Water are responsible for all water related issued, councils have nothing to do with it.

You'd think so, but apparently not.

Irish Water insists it is my obligation to magically know where the water in my rented accommodation comes from. They refused to tell me if I am a customer of theirs. You'd think they'd be able to tell you if your apartment building was connected, after all, how will they bill me?

Anyway, they told me to ask my landlord (who told me he didn't know a thing about it). Then they told me to go door to door and ask my neighbours.

I told them to feck off and if they mail me a bill, I'll pay...but I can't register and say I know the internal plumbings of the building when I clearly don't.

josip · 23-01-2015 10:39am

UCDVet wrote: »

You'd think so, but apparently not.

Irish Water insists it is my obligation to magically know where the water in my rented accommodation comes from. They refused to tell me if I am a customer of theirs. You'd think they'd be able to tell you if your apartment building was connected, after all, how will they bill me?

Anyway, they told me to ask my landlord (who told me he didn't know a thing about it). Then they told me to go door to door and ask my neighbours.

I told them to feck off and if they mail me a bill, I'll pay...but I can't register and say I know the internal plumbings of the building when I clearly don't.

It's your landlord's responsibility.
Irish Water in this case sound more helpful than your landlord.

Menas · 23-01-2015 10:54am

macnug wrote: »

Some peoples toilets are mains supply.

And that is against the regulations! If toilet cannot be connected to tank supply due to height for eg, then a pump should be used.
Toilets should not be connected to the mains for many reasons. First the risk of contamination of the mains supply. And second due to unhygenic environment when the mains fails...as has happened in this case.

Grayson · 23-01-2015 10:56am

josip wrote: »

It's your landlord's responsibility.
Irish Water in this case sound more helpful than your landlord.

expecting the landlord to know about his property is more realistic than expecting Irish water to know about the plumbing in every building in Ireland.

If Irish water did ever build a database like that the only way to get that info would be from the landlords.

kneemos · 23-01-2015 10:58am

Grayson wrote: »

expecting the landlord to know about his property is more realistic than expecting Irish water to know about the plumbing in every building in Ireland.

If Irish water did ever build a database like that the only way to get that info would be from the landlords.

If the mains is off in the estate the landlord is not much use.

Grayson · 23-01-2015 11:04am

kneemos wrote: »

If the mains is off in the estate the landlord is not much use.

He'd have the contact details for the management company or even the contractors. Irish water wouldn't have that info.

kneemos · 23-01-2015 11:08am

Grayson wrote: »

He'd have the contact details for the management company or even the contractors. Irish water wouldn't have that info.

Management company have no responsibility for the water supply.The council have the plans and should know where the pipes are.

Menas · 23-01-2015 11:20am

kneemos wrote: »

Management company have no responsibility for the water supply.The council have the plans and should know where the pipes are.

But UCDvets question was where is the water entering his apartment.
The council or Irish water would not know that, they will know where it enters the apartment complex.

The best way to find that out if to contact the management company and ask them. Or to ask one of the neighbours if they know where the water inlet for these apartments is.

Hard to find fault with IW in this case.

Banjo String · 23-01-2015 11:21am

Atlantic Dawn wrote: »

Irish Water are responsible for all water related issued, councils have nothing to do with it.

Not true.

I was directed to my Co council a few weeks ago.

kneemos · 23-01-2015 11:24am

Trigger Happy wrote: »

But UCDvets question was where is the water entering his apartment.
The council or Irish water would not know that, they will know where it enters the apartment complex.

The best way to find that out if to contact the management company and ask them. Or to ask one of the neighbours if they know where the water inlet for these apartments is.

Hard to find fault with IW in this case.

The OP's question was about no water in the estate.
The management company(if there is one) would like anybody else walk outside and look for the stopcock,that would be the limit of their capabilities.

Menas · 23-01-2015 11:26am

kneemos wrote: »

The OP's question was about no water in the estate.
The management company(if there is one) would like anybody else walk outside and look for the stopcock,that would be the limit of their capabilities.

You were responding to Grayson who was responding to another poster who was responding to UCDvet who has a problem with his apartment.

In context of the OP, you are of course correct.

kneemos · 23-01-2015 11:28am

Trigger Happy wrote: »

You were responding to Grayson who was responding to another poster who was responding to UCDvet who has a problem with his apartment.

In context of the OP, you are of course correct.

Hmmm context.

SEPT 23 1989 · 23-01-2015 11:32am

Was there much trouble on your estate during the water protests?

Atlantic Dawn · 23-01-2015 11:33am

Banjo String wrote: »

Not true.

I was directed to my Co council a few weeks ago.

Whoever directed you to your council was wrong...

What is Irish Water?

Irish Water is the new national water utility that has the responsibility for the delivery of water and wastewater services to homes and businesses. Irish Water is responsible for the operation of public water services including management of national water assets, maintenance of the water system, investment and planning, managing capital projects and customer care and billing. Irish Water is responsible for:

• Delivering water and wastewater services to homes and businesses
• Maintaining the current water infrastructure
• Investing in Ireland's future water infrastructure

www.water.ie/help-centre/questions-and-answers/what-is-irish-water/?category=general-information

Banjo String · 23-01-2015 11:39am

Atlantic Dawn wrote: »

Whoever directed you to your council was wrong...

www.water.ie/help-centre/questions-and-answers/what-is-irish-water/?category=general-information

Well seeing as it was Irish Water themselves, I'm not surprised.

Spookyspook · 23-01-2015 1:18pm

SEPT 23 1989 wrote: »

Was there much trouble on your estate during the water protests?

Not too bad. Just a little protesting this morning.

macnug · 23-01-2015 1:22pm

Trigger Happy wrote: »

And that is against the regulations! If toilet cannot be connected to tank supply due to height for eg, then a pump should be used.
Toilets should not be connected to the mains for many reasons. First the risk of contamination of the mains supply. And second due to unhygenic environment when the mains fails...as has happened in this case.

I know but that is reality, you wanted to know how it ran out so fast, a lot of them are done this way. All the toilets in my house are connected to the mains and some of the wash basins are too. Regulations are a joke in this country because they are never enforced.

Spookyspook · 23-01-2015 1:22pm

City council came out with a plumber just now and fixed it. I asked what happened and the council guy said that the pipes were installed incorrectly.

thatsmyboy · 24-01-2015 1:11am

Just wondering folks if I fill out this form and only put my name down I'm living alone here and not my partners name how are they ever going to find out. It's a rented house so why would I put both names down .. Shag this crack.

AlanS181824 · 24-01-2015 1:14am

Irish Water are some shower! :pac:

Kevin McCloud · 24-01-2015 2:27am

Crobar and a hammer solves alot of problems.

Grayson · 24-01-2015 8:12am

kneemos wrote: »

Hmmm context.

This episode is brought to you by context.

angwd · 24-01-2015 1:09pm

Perhaps it's a "pay as you go" meter?

thatsmyboy · 26-01-2015 11:11pm

thatsmyboy wrote: »

Just wondering folks if I fill out this form and only put my name down I'm living alone here and not my partners name how are they ever going to find out. It's a rented house so why would I put both names down .. Shag this crack.

Just wondering if anyone can give an answer to my original post. Thanks

Guy:Incognito · 26-01-2015 11:38pm

Trigger Happy wrote: »

Have not had that issue, but the toilet gets water from the internal tank which should have more than 24 hours reserve. Strange that it is already empty.

Not everyone has a tank in their attic and as for length of time it will last, that's entirely down to useage, one bath will empty it.

Guy:Incognito · 26-01-2015 11:41pm

Kat1170 wrote: »

Welcome to the future :mad::mad:

Yes, no ones water was ever knocked off before Irish water was set up........

They should ask the council lads how they used to repair and replace the pipes live while maintaining pressure to homes.

Kat1170 · 27-01-2015 12:46am

Guy:Incognito wrote: »

Yes, no ones water was ever knocked off before Irish water was set up........

They should ask the council lads how they used to repair and replace the pipes live while maintaining pressure to homes.

No, but you only had one bunch to deal with, not being sent from Billy to Jack like the OP.

thatsmyboy · 27-01-2015 8:29pm

So is everyone going to put down on the forms the correct amount of people living in their house. This applies I know to us who will be filling out the forms. If ur not there is no need to reply..

Water meter installed and no water

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