Spookyspook wrote: » Anyone else have this issue? Our whole estate is out of water. Like can't even flush the toilet. My friend called everywhere trying to get an answer and they kept blaming the "burst pipe" on someone/something else. Called irish water company, they blamed it on city council. Called city council, they blamed it on water company. Only just got the meter installed yesterday evening.
kneemos wrote: » Who's responsible for repairs then? The council are giving notices of repairs around here.
Trigger Happy wrote: » Have not had that issue, but the toilet gets water from the internal tank which should have more than 24 hours reserve. Strange that it is already empty.
Atlantic Dawn wrote: » Irish Water are responsible for all water related issued, councils have nothing to do with it.
UCDVet wrote: » You'd think so, but apparently not. Irish Water insists it is my obligation to magically know where the water in my rented accommodation comes from. They refused to tell me if I am a customer of theirs. You'd think they'd be able to tell you if your apartment building was connected, after all, how will they bill me? Anyway, they told me to ask my landlord (who told me he didn't know a thing about it). Then they told me to go door to door and ask my neighbours. I told them to feck off and if they mail me a bill, I'll pay...but I can't register and say I know the internal plumbings of the building when I clearly don't.
macnug wrote: » Some peoples toilets are mains supply.
josip wrote: » It's your landlord's responsibility. Irish Water in this case sound more helpful than your landlord.
Grayson wrote: » expecting the landlord to know about his property is more realistic than expecting Irish water to know about the plumbing in every building in Ireland. If Irish water did ever build a database like that the only way to get that info would be from the landlords.
kneemos wrote: » If the mains is off in the estate the landlord is not much use.
Grayson wrote: » He'd have the contact details for the management company or even the contractors. Irish water wouldn't have that info.
kneemos wrote: » Management company have no responsibility for the water supply.The council have the plans and should know where the pipes are.
Trigger Happy wrote: » But UCDvets question was where is the water entering his apartment. The council or Irish water would not know that, they will know where it enters the apartment complex. The best way to find that out if to contact the management company and ask them. Or to ask one of the neighbours if they know where the water inlet for these apartments is. Hard to find fault with IW in this case.
kneemos wrote: » The OP's question was about no water in the estate. The management company(if there is one) would like anybody else walk outside and look for the stopcock,that would be the limit of their capabilities.
Trigger Happy wrote: » You were responding to Grayson who was responding to another poster who was responding to UCDvet who has a problem with his apartment. In context of the OP, you are of course correct.
Banjo String wrote: » Not true. I was directed to my Co council a few weeks ago.
What is Irish Water? Irish Water is the new national water utility that has the responsibility for the delivery of water and wastewater services to homes and businesses. Irish Water is responsible for the operation of public water services including management of national water assets, maintenance of the water system, investment and planning, managing capital projects and customer care and billing. Irish Water is responsible for: • Delivering water and wastewater services to homes and businesses • Maintaining the current water infrastructure • Investing in Ireland's future water infrastructure
Atlantic Dawn wrote: » Whoever directed you to your council was wrong...www.water.ie/help-centre/questions-and-answers/what-is-irish-water/?category=general-information
SEPT 23 1989 wrote: » Was there much trouble on your estate during the water protests?
Trigger Happy wrote: » And that is against the regulations! If toilet cannot be connected to tank supply due to height for eg, then a pump should be used. Toilets should not be connected to the mains for many reasons. First the risk of contamination of the mains supply. And second due to unhygenic environment when the mains fails...as has happened in this case.
