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Sky+ Remote Sky Button Turns off Surround Sound

  • 31-10-2014 8:33am
    #1
    hadoken13
    Registered Users, Registered Users 2 Posts: 631 ✭✭✭


    Hi,

    My parents Sky+ remote keeps turning off the surround sound when the Sky button (or any of the top 4 services buttons) is pressed. I tried resetting the remote to factory settings, but the issue persists. I will be trying another remote tomorrow to see if the issue is still there.

    Any ideas?


Comments

  • #2
    hadoken13
    Registered Users, Registered Users 2 Posts: 631 ✭✭✭hadoken13


    Anyone?


  • #3
    webpal
    Registered Users, Registered Users 2 Posts: 1,367 ✭✭✭webpal


    I bought a "genuine" sky remote once but it does funny things like that and it won't rewind either. Is it genuine?


  • #4
    hadoken13
    Registered Users, Registered Users 2 Posts: 631 ✭✭✭hadoken13


    webpal wrote: »
    I bought a "genuine" sky remote once but it does funny things like that and it won't rewind either. Is it genuine?

    Yep, came with the sky+ box a couple of months ago.


  • #5
    Nsewell
    Registered Users, Registered Users 2 Posts: 71 ✭✭Nsewell


    If this is a Sky+HD box can you go to: SETTINGS > PICTURE and turn "HDMI control" off.


  • #6
    hadoken13
    Registered Users, Registered Users 2 Posts: 631 ✭✭✭hadoken13


    Nsewell wrote: »
    If this is a Sky+HD box can you go to: SETTINGS > PICTURE and turn "HDMI control" off.


    I'll try that next time I am out there.


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  • #7
    hadoken13
    Registered Users, Registered Users 2 Posts: 631 ✭✭✭hadoken13


    Nsewell wrote: »
    If this is a Sky+HD box can you go to: SETTINGS > PICTURE and turn "HDMI control" off.


    That worked, thanks.


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