DCI Fuel Card

josip

In work, outside call comes in, receptionist on a break, so I took the call.

ME: I say my name and company
CALLER: "Hi, I'm <name> from DCI Fuel Cards"
ME: Hi <name>. Are you buying or selling?
CALLER: "Well we don't actually sell anything, we provide a card that you can use to pay for petrol or diesel"
ME: "Come on <name>, you know what I mean, Are you buying or selling?"
CALL: Beep, beep, beep.

So DCI will call you out of the blue, but they're not selling anything and rather than answer any of your questions they'll hang up immediately.
They sound like a reputable outfit.

AnonoBoy

josip wrote: »

In work, outside call comes in, receptionist on a break, so I took the call.

ME: I say my name and company
CALLER: "Hi, I'm <name> from DCI Fuel Cards"
ME: Hi <name>. Are you buying or selling?
CALLER: "Well we don't actually sell anything, we provide a card that you can use to pay for petrol or diesel"
ME: "Come on <name>, you know what I mean, Are you buying or selling?"
CALL: Beep, beep, beep.

So DCI will call you out of the blue, but they're not selling anything and rather than answer any of your questions they'll hang up immediately.
They sound like a reputable outfit.

But I already have several cards I can use to pay for petrol or diesel.

What's their angle do you think chief?

longshanks

josip wrote: »

In work, outside call comes in, receptionist on a break, so I took the call.

ME: I say my name and company
CALLER: "Hi, I'm <name> from DCI Fuel Cards"
ME: Hi <name>. Are you buying or selling?
CALLER: "Well we don't actually sell anything, we provide a card that you can use to pay for petrol or diesel"
ME: "Come on <name>, you know what I mean, Are you buying or selling?"
CALL: Beep, beep, beep.

So DCI will call you out of the blue, but they're not selling anything and rather than answer any of your questions they'll hang up immediately.
They sound like a reputable outfit.

I read that first sentence in a Louis CK accent.

Kristopherus

josip wrote: »

In work, outside call comes in, receptionist on a break, so I took the call.

ME: I say my name and company
CALLER: "Hi, I'm <name> from DCI Fuel Cards"
ME: Hi <name>. Are you buying or selling?
CALLER: "Well we don't actually sell anything, we provide a card that you can use to pay for petrol or diesel"
ME: "Come on <name>, you know what I mean, Are you buying or selling?"
CALL: Beep, beep, beep.

So DCI will call you out of the blue, but they're not selling anything and rather than answer any of your questions they'll hang up immediately.
They sound like a reputable outfit.

Well, when you act like you did, its hard to blame them for hanging up.If you never heard of them, then Google is your friend. I get my diesel with their card an it currently costs me 137c a litre.:)

AnonoBoy

Kristopherus wrote: »

Well, when you act like you did, its hard to blame them for hanging up.If you never heard of them, then Google is your friend. I get my diesel with their card an it currently costs me 137c a litre.:)

So discounts is their game, eh?

The plot thickens.....

Kristopherus

AnonoBoy wrote: »

So discounts is their game, eh?

The plot thickens.....

Yep and they've been around for years. Threads in Motors & Bargain Alerts about them.

AnonoBoy

Kristopherus wrote: »

Yep and they've been around for years. Threads in Motors & Bargain Alerts about them.

Motors & Bargains Alerts you say?

The plot thickens......



























I have to say this is the worst police procedural thread I've ever read on boards.ie

The Backwards Man

If we've learned anything from this thread it's that the OP won't be winning Receptionist Of The Year anytime soon.

I have a DCI card too, can get decent savings with it some of the time, and it costs nothing when you don't use it.

AnonoBoy

The Backwards Man wrote: »

I have a DCI card too, can get decent savings with it some of the time, and it costs nothing when you don't use it.

Decent savings you say? The plot thicken......... ah forget it. :rolleyes:

kneemos

Just for diesel or does it apply to Mars Bars?

josip

The Backwards Man wrote: »

If we've learned anything from this thread it's that the OP won't be winning Receptionist Of The Year anytime soon.

I will so get fcuking receptionist of the year no matter what you ***** think!!

"You need to talk to Billy, he's in on Tuesdays."

WILL NEVER LOG OFF

we have dci in my house, save a nice sum on it, 30 quid a week maybe. All adds up... thats 1500k/year

josip

WILL NEVER LOG OFF wrote: »

we have dci in my house, save a nice sum on it, 30 quid a week maybe. All adds up... thats 1500k/year

Then well done. You're one of the clever/lucky ones it seems.
http://www.boards.ie/vbulletin/showthread.php?t=2056636222

Banjo String

DCI = Diesel Card Ireland.


I imagine 90% of employees having a fuel card will be one issued from DCI.


Fcuking hell OP.

ytpe2r5bxkn0c1

The guy is about to save the company money and the OP interrogates him. With an attitude like that I'd hang up on him too.

DCI seem to be a perfectly reputable company.

ukoda

theres no need to adopt that kind of attitude to anyone who calls your office. pure ignorant

Akrasia

Yep. DCI are a very good company. Basically, if you have the card, it doesn't matter what the price advertised on the forecourt is, you pay the DCI price (if the shop accepts the card). If the DCI price is more expensive than the forecourt price, don't use the card.

It works because DCI are basically leasing space in the tanks of the petrol stations which they fill up with Diesel from their own supplier. It gets around all the messing around with 'rebates' that mean some petrol stations can buy their fuel at a cheaper rate than others even if they're on the same distribution network.

The Backwards Man

Akrasia wrote: »

Yep. DCI are a very good company. Basically, if you have the card, it doesn't matter what the price advertised on the forecourt is, you pay the DCI price (if the shop accepts the card). If the DCI price is more expensive than the forecourt price, don't use the card.

It works because DCI are basically leasing space in the tanks of the petrol stations which they fill up with Diesel from their own supplier. It gets around all the messing around with 'rebates' that mean some petrol stations can buy their fuel at a cheaper rate than others even if they're on the same distribution network.

You just have to be careful, while some forecourts accept the card, they are 2c per litre dearer as they are not a 'core' DCI site. The core sites are on their website so be sure to check beforehand.

josip

Houston Damaged Bubble wrote: »

The guy is about to save the company money and the OP interrogates him. With an attitude like that I'd hang up on him too.

ukoda wrote: »

theres no need to adopt that kind of attitude to anyone who calls your office. pure ignorant

Yep, I'd hang up on me too if I called me.

I love all those benevolent companies who cold call you to try and save you money purely for altruistic reasons.

As a company, we don't purchase any fuel, so there were no savings to be made.

ukoda

josip wrote: »

Yep, I'd hang up on me too if I called me.

I love all those benevolent companies who cold call you to try and save you money purely for altruistic reasons.

As a company, we don't purchase any fuel, so there were no savings to be made.

companies call other companies to sell each other their products and services, big deal.

you can advise them in a professional manner that you dont have a requirement for a fuel card.

After reading this thread, its your business i'd avoid and not DCI. lucky for you i dont know who you are

Akrasia

josip wrote: »

Yep, I'd hang up on me too if I called me.

I love all those benevolent companies who cold call you to try and save you money purely for altruistic reasons.

As a company, we don't purchase any fuel, so there were no savings to be made.

Suppliers try to compete for your business. Sometimes they save you money, sometimes they don't. If have an attitude that anyone who calls into your reception is just looking to make a quick buck off you then you won't last very long because you'll have left behind many potential opportunities along the way.

josip

ukoda wrote: »

companies call other companies to sell each other their products and services, big deal.

Barter systems declined with the invention of money.

ukoda wrote: »

you can advise them in a professional manner that you dont have a requirement for a fuel card.

Normally we do. But first we try to establish whether they called us to buy something from us or they want to sell something to us.

ukoda wrote: »

After reading this thread, its your business i'd avoid and not DCI. lucky for you i dont know who you are

Thanks, avoiding our business is exactly what we want you and DCI to do so that we can get on with our business.

ukoda

josip wrote: »

Barter systems declined with the invention of money.


Normally we do. But first we try to establish whether they called us to buy something from us or they want to sell something to us.


Thanks, avoiding our business is exactly what we want you and DCI to do so that we can get on with our business.

this is the stupidest post ive ever seen

go and have a think about what you're saying and how ridicoulous you sound

josip

Akrasia wrote: »

Suppliers try to compete for your business. Sometimes they save you money, sometimes they don't. If have an attitude that anyone who calls into your reception is just looking to make a quick buck off you then you won't last very long because you'll have left behind many potential opportunities along the way.

Apologies if I was unclear with the original post.
It wasn't a physical visit, it was a telephone call.
And while I apprecaite that what you say applies to many companies, it just doesn't apply to us.
All of the companies operating in our target market in Ireland are already customers of ours.

ytpe2r5bxkn0c1

A unique entity. A business that operates and survives without interaction with any other aspect of the economy. Well done!

Akrasia

josip wrote: »

Apologies if I was unclear with the original post.
It wasn't a physical visit, it was a telephone call.
And while I apprecaite that what you say applies to many companies, it just doesn't apply to us.
All of the companies operating in our target market are already customers of ours.

Jayses, fair play to ya for capturing the entire world market in the thing you do.

josip

ukoda wrote: »

this is the stupidest post ive ever seen

go and have a think about what you're saying and how ridicoulous you sound

I'm back after taking your advice.
You're completely right.
I was posting purely to irritate you.
Apologies.

Houston Damaged Bubble wrote: »

A unique entity. A business that operates and survives without interaction with any other aspect of the economy. Well done!

I didn't say we don't interact, I just said that we choose who and when we interact with.

josip

Akrasia wrote: »

Jayses, fair play to ya for capturing the entire world market in the thing you do.

Thanks, corrected the omission in my original post.

ukoda

Houston Damaged Bubble wrote: »

A unique entity. A business that operates and survives without interaction with any other aspect of the economy. Well done!

They have employees who think people who say "sell" are talking about bartering

They have employees who are rude

They dont need to speak to anyone else in the whole world so they have employees who think being rude is fine

They survive in thier own ecnomic bubble and wish to be left alone by outsiders

They dont understand that outsiders are required to buy thier goods or services!!

This company is so very special.


EDIT: at least you've acknowledged how silly you sounded earlier

josip

ukoda wrote: »

They have employees who think people who say "sell" are talking about bartering

They have employees who are rude

They dont need to speak to anyone else in the whole world so they have employees who think being rude is fine

They survive in thier own ecnomic bubble and wish to be left alone by outsiders

They dont understand that outsiders are required to buy thier goods or services!!

This company is so very special.

Not correct. We would like to be left alone by cold callers who will never buy our products.

ukoda

josip wrote: »

Not correct. We would like to be left alone by cold callers who will never buy our products.

so you only buy from people who buy from you? this is another bizzare thing to say

All companies need products and services from companies who arent necessarily going to buy from them in return???

so if you need printer ink.....does HP have to be a customer of your business first before you buy it?

josip

ukoda wrote: »

so you only buy from people who buy from you? this is another bizzare thing to say

All companies need products and services from companies who arent necessarily going to buy from them in return???

Once again, apologies if I was unclear, but where did I say we only buy from people who buy from us?

If we need a product/service, we will do an appropriate amount of research before choosing where to buy that product/service when we need it.

ukoda

josip wrote: »

Once again, apologies if I was unclear, but where did I say we only buy from people who buy from us?

If we need a product/service, we will do an appropriate amount of research before choosing where to buy that product/service when we need it.

You said you don't accept sales calls from people who will never buy your products. Bad business practice.

josip

ukoda wrote: »

You said you don't accept sales calls from people who will never buy your products. Bad business practice.

We take the call.
If the caller is unknown to us we first of all try to establish if they are buying or selling.

Why is it bad business practice?

ukoda

josip wrote: »

We take the call.
If the caller is unknown to us we first of all try to establish if they are buying or selling.

Why is it bad business practice?

well if you have changed your stance and say you do take the call then fair enough.

i go back to my original point that the way you handled the call was rude and unprofessional

kieran.

Josip what do you sell goods or services?

josip

ukoda wrote: »

well if you have changed your stance and say you do take the call then fair enough.

i go back to my original point that the way you handled the call was rude and unprofessional

We have to take the call, we have no way of knowing before we answer who might be calling us, it can be and occasionally is an existing customer, but they nearly always call direct to mobile.

I'm not going to disagree with you that my response could be seen as rude.
Although one could also argue that it's ruder to cold call someone and hang up when you realise that they're not a potential customer.

josip

kieran. wrote: »

Josip what do you sell goods or services?

I work for Irish Water*
















* May not be true.
50/50 Product and services. Product sales lead the services.

ukoda

josip wrote: »

We have to take the call, we have no way of knowing before we answer who might be calling us, it can be and occasionally is an existing customer, but they nearly always call direct to mobile.

I'm not going to disagree with you that my response could be seen as rude.
Although one could also argue that it's ruder to cold call someone and hang up when you realise that they're not a potential customer.

well from reading your transcript of the call, they didnt even get to establish if you were a potential customer or not, So they hung up because you were rude

josip

ukoda wrote: »

well from reading your transcript of the call, they didnt even get to establish if you were a potential customer or not,

That's your interpretation of the call and it's as valid as mine, which is that they did establish from my question that I wasn't a potential customer and that was they reason they hung up.

But it's perfectly ok for us to have different opinions

Dial Hard

You sure showed them, OP. I'm sure your Employee of the Month award is imminent.

josip

Dial Hard wrote: »

You sure showed them, OP. I'm sure your Employee of the Month award is imminent.

Perhaps, but in all my time here I've never gotten it strangely enough.
What line of activity are you involved in yourself Dial Hard?

PizzamanIRL

That's why OP isn't a receptionist.

Dial Hard

josip wrote: »

What line of activity are you involved in yourself Dial Hard?

I'm a full-time Boardsie.

Tail Docker

Gotta lol at the OP getting slated for asking them "buying or selling"...