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UPC & upc intrum justitia

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    #32
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    beauf wrote: »
    Have you checked its not true or have you an objection to the general point.

    Calls are recorded
    Once the customer has agreed to purchase the Product the customer is taken through the verification script. This process is recorded and stored.

    From http://www.askcomreg.ie/tell_us/phon...cts.247.LE.asp

    Recorded calls are used to verify if there is a valid contract
    In two of these recordings it appeared to ComReg that the customers did not fully understand the TPV process and the TPV agents both actively encouraged the customers during the verification process and provided marketing information to the customers

    The above is the well know example where TalkTalk got into trouble by changing over customers without the customers consent http://www.comreg.ie/_fileupload/publications/ComReg0730.pdf

    The same process should be used to make all binding verbal online contracts.


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    #33
    leeroybrown
    Closed Accounts Posts: 7,563 ✭✭✭leeroybrown


    beauf wrote: »
    Have you checked its not true or have you an objection to the general point.
    My objection is to you posting links from two foreign sites (one based on Portland, Oregon, USA and the other based in Melbourne, Australia) without in anyway clarifying how the relate to contract law in Ireland. What matters here is the law in Ireland not in either of these foreign jurisdictions with their own legal systems.


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    #34
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    My point was the practicality of verbal contracts.
    beauf wrote: »
    The problem with verbal contacts, is proving that they exist or didn't exist....

    If you want to refute that this does not apply to this situation, or in Irish law, then go ahead.


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    #35
    Melendez
    Closed Accounts Posts: 1,645 ✭✭✭Melendez


    This post has been deleted.


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    #36
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    Melendez - thks. I wasn't aware of that. That explains a lot.


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    #37
    leeroybrown
    Closed Accounts Posts: 7,563 ✭✭✭leeroybrown


    beauf wrote: »
    My point was the practicality of verbal contracts.



    If you want to refute that this does not apply to this situation, or in Irish law, then go ahead.
    I've no problem with your comment now that you've clarified it properly.


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