Meteor Electrical

westwicklow

I recently placed an urgent order with Meteor Electrical having received online technical advise from them. Within minutes, I added a second non essential item to the order having received some more online advise to bundle the shipping costs. The non essential item was delivered within a couple of days. However, the important item seems to have gone missing for around 6 weeks. Meteor have admitted the item was not in stock and that their system failed and have provided details of delivery with which I'm not familiar. I have asked for further clarifications, told them I had to purchae the item elsewhere as it was a necessary electrical item in my home and recently, I asked for a refund. Meteor Electrical now ignore my contacts with them.

Any advise on how to sort this situation would be greatly appreciated.

Thanks for reading.

ytpe2r5bxkn0c1

Did you pay by credit card? If so get on to your provider to reverse the charge.

westwicklow

It was a debit card payment.

slimjimmc

westwicklow wrote: »

It was a debit card payment.

That should be ok
http://www.consumerhelp.ie/chargeback

westwicklow

Brilliant........ thank you very much!