saorview

sparkleyheels

Hi I'm wondering if anyone can help me. I have a walker combi saorview box and all channels are working fine apart from RTE1 it comes and goes all the time. My husband moved the ariel on the roof and it worked fine for a week and gone again. Any ideas what to do??

kooga

what is rte + 1 like at the moment?

sparkleyheels

kooga wrote: »

what is rte + 1 like at the moment?

Its exactly the same as RTE1. Also tv upstairs is the same

kooga

try a rescan, if no joy aerial would need to be adjusted properly

sparkleyheels

Thank you I will send him back up tomorrow have rescaned it 3 times and no joy then it could be ok tomorrow. Cheers

Liefelt

Rescanning is a waste of time until you get the aerial sorted. Sending someone onto the roof is probably a waste of time too (& unnecessary risk), unless they have some idea what to be looking for, fault wise, & what to do beyond randomly moving the aerial around.

sparkleyheels

So what do you suggest?

The Cush

http://www.saorview.ie/get-saorview/make-the-switch/coverage-map/

Use the Saorview coverage checker to find the recommended transmitter for your location, point the aerial in that general direction and ensure the aerial is polarised (horizontal or vertical) correctly for that transmitter.

Liefelt

sparkleyheels wrote: »

So what do you suggest?

Either a competent aerial installer, or arm yourselves with a bit of knowledge. There's no point realigning or repolarising the aerial if there is a damaged cable, malfunctioning amplifier, or something like that.

You need to be able to spot faults. You mighn't even have the right kind of aerial up there.

sparkleyheels

Thanks everyone

CountyHurler

Just this week I had the same thing with the da's TV.. RTE ONE shaky, the rest are fine... What I found is that when he scans the channels he grabs all the channels except RTE ONE on 738MHZ (Channel 54), but only gets RTE ONE from the Transmitter on 770MHZ (Channel 58)...

I'm just up the road from him and mine is exactly the same..When I clear the channels and do a manual scan on 738MHZ, I find that it I get all the channels bar RTE ONE... If I do an auto scan I get all other channels on 738MHZ and RTE ONE on 770MHZ .. I used to be able to get all my channels on 770MHZ..

In the Kildare area... What the hell is going on?

kooga

http://www.2rn.ie/wp-content/uploads/2014/09/2RN-DTT-Television-Transmission-Network-Sep-2014.pdf

your mux 1 is 54 and mux 2 is 58.

when rte 1 went Hd aan additional mux was added.

Its the same for everyboody
I'm in cork my transmitter is spur hill so my rte 1 is 49 and rte 2 is channel 45

CountyHurler

Thanks, that's very helpful.. the last time I was tuning the saorview box, there was only one channel used for each transmitter. But from that document I can see that both channel 54 and 58 are being broadcast from Kippure.

What was odd was that when I would look at the signal quality on 738 MHZ and then on 770MHZ, the signal quality was different (which made me think it was two different sites). But I presume this is the difference between the transmitter/multiplexer... whatever you call it..

The Cush

CountyHurler wrote: »

the last time I was tuning the saorview box, there was only one channel used for each transmitter. But from that document I can see that both channel 54 and 58 are being broadcast from Kippure.

The changeover took place on Oct 21st last - http://www.boards.ie/vbulletin/showthread.php?t=2057067108, http://www.2rn.ie/wp-content/uploads/2013/10/SAORVIEW-Rescan-2013.pdf

Current Saorview multiplex line-up ...

Channel line-up by LCN on a Saorview TV setup with Ireland as the country/region on first install

LCN

|

Channel

||

Mux

|
01|RTÉ One|HD|2|
02|RTÉ Two|HD|1|
03|TV3|SD|1|
04|TG4|SD|1|
05|3e|SD|1|
06|RTÉ News Now|SD|1|
07|RTÉ Junior**|SD|2|
08|RTÉ One +1**|SD|2|
09-10|(not used)|||
11*|(no channel name/testcard)|SD|1|previously LCN01 RTÉ1 SD
12*|(no channel name/testcard)|HD|2|
13*|(no channel name/testcard)|SD|2|RTÉ Lyric FM audio
14*|(no channel name/testcard)|HD|2|TG4 subtitles and teletext tested previously
15*|(no channel name/testcard)|SD|2|
16|(not used)|||
17*|(no channel name/testcard)|SD|1|previously LCN07 RTÉ Junior
18*|-|SD|1|previously LCN08 RTÉ1 +1
200|RTÉ Radio 1|Radio|1|
201|RTÉ Radio 1 Extra|Radio|1|
202|RTÉ 2FM|Radio|1|
203|RTÉ Lyric FM|Radio|1|
204|RTÉ Raidió na Gaeltachta|Radio|1|
205|RTÉ Pulse|Radio|1|
206|RTÉ 2XM|Radio|1|
207*|-||1|previously RTÉ Choice
208|RTÉ Gold|Radio|1|
209|RTÉ Junior/RTÉ Chill|Radio|1|
210|(not used)||
211-212*|(no radio channel names)|Radio|2|
213*|(no radio channel name)|Radio|2|
214*|(no radio channel name)|Radio|2|
215-220*|(no radio channel names)|Radio|2|
249|SSU||1|
250|SSU||2|

Multiplex 1

LCN

|

Channel

||
02|RTÉ Two|HD|
03|TV3|SD|
04|TG4|SD|
05|3e|SD|
06|RTÉ News Now|SD|
11*|(no channel name/testcard)|SD|previously LCN01 RTÉ1 SD
17*|(no channel name/testcard)|SD|previously LCN07 RTÉ Junior
18*|-|SD|previously LCN08 RTÉ1 +1
200|RTÉ Radio 1|Radio|
201|RTÉ Radio 1 Extra|Radio|
202|RTÉ 2FM|Radio|
203|RTÉ Lyric FM|Radio|
204|RTÉ Raidió na Gaeltachta|Radio|
205|RTÉ Pulse|Radio|
206|RTÉ 2XM|Radio
207*||previously RTÉ Choice
208|RTÉ Gold|Radio|
209|RTÉ Junior/RTÉ Chill|Radio

Multiplex 2

LCN

|

Channel

||
01|RTÉ One|HD|
12*| (no channel name/testcard) |HD|
13*|(no channel name/testcard)|SD|
14*|(no channel name/testcard)|HD|TG4 subtitles and teletext previously
15*|(no channel name/testcard)|SD|
16|(not used)||
07|RTÉ Junior**|SD|
08|RTÉ One +1**|SD|
211-212*|(no radio channel names)|Radio|
213*|(no radio channel name)|Radio|
214*|(no radio channel name)|Radio|
215-220*|(no radio channel names)|Radio|no audio

* Hidden on Saorview receivers but can be selected by entering the channel no. via the remote control
** RTÉ Junior 0700-1845 approx / RTÉ One +1 1900-0100/0200 approx. Timesharing[/QUOTE]

CountyHurler wrote: »

What was odd was that when I would look at the signal quality on 738 MHZ and then on 770MHZ, the signal quality was different (which made me think it was two different sites). But I presume this is the difference between the transmitter/multiplexer... whatever you call it..

No, with an aerial correct aligned on your local transmitter the signal strength/quality should be the same. The problem is/was when people got their aerials setup for Saorview initally there was only 1 frequency/mux per transmitter and the aerial was aligned for that 1 signal, but since the second mux was launched last year some of those aerials required readjustment to get the optimum signal for both frequencies.

sparkleyheels

I'm in north Wicklow and when I called saorview i changed that mux number and it worked for a few hours. So i called them again and they said its the ariel. Am not convinced though as it's only a year old and was brand newwhen we got it, and my husband has moved it slightly and worked for a while and gone again. The transmitter is only 2-3 miles away on the hill and can clearly see it and ariel is directly facing it, with nothing in the way of it.

The Cush

sparkleyheels wrote: »

So i called them again and they said its the ariel. Am not convinced though as it's only a year old and was brand newwhen we got it, and my husband has moved it slightly and worked for a while and gone again. The transmitter is only 2-3 miles away on the hill and can clearly see it and ariel is directly facing it, with nothing in the way of it.

Which transmitter?

That close to the transmitter there could be a signal overload problem, too much signal can be as bad as too little. Does the TV has a signal strngth/quality meter of some sort, if so what's the reading? Any sort of distribution amp in the setup?

Could be another problem in your setup, difficult to diagnose over the internet. A professional installer with a proper signal-meter should be able to diagnose the problem.

kbell

sparkleyheels wrote: »

I'm in north Wicklow and when I called saorview i changed that mux number and it worked for a few hours. So i called them again and they said its the ariel. Am not convinced though as it's only a year old and was brand newwhen we got it, and my husband has moved it slightly and worked for a while and gone again. The transmitter is only 2-3 miles away on the hill and can clearly see it and ariel is directly facing it, with nothing in the way of it.

It doesn't matter if the aerial is brand new or not, if it's not aligned properly then it's not going to work!

My guess tho is poor cable,connections and joins.
Check and re-do every connection from the top down to the bottom.
If there are joins, google how to do them properly.
Same also apply to any connectors used.

sparkleyheels

Thanks all. I will call someone out, wanted to avoid that, will go through all connections first

Holbrook

The Cush wrote: »

... The problem is/was when people got their aerials setup for Saorview initally there was only 1 frequency/mux per transmitter and the aerial was aligned for that 1 signal, but since the second mux was launched last year some of those aerials required readjustment to get the optimum signal for both frequencies.

IMO, the "problem" is/was clueless aerial installers (lot of DIY probably). At the vast majority of locations, if the aerials had been set up properly for mux 1, with decent signal margin rather than bare minimum, there would have been no mux 2 problems at all.