Dublin Bus route 145

o1s1n

errlloyd wrote: »

But once it gets to Bray it goes completely AWOL into small estates,.

No it doesn't.

It drives up mainstreet Bray.
On up the Killarney Road (continuation of the main road)
Takes a turn down the Killarney Lane to meet up with the Herbert Road (the other main road going to Kilmac)
Then drives up Kilbride lane back to connect back up with the Killarney Road and on to Kilmac.

It basically does a horse shoe shape right of the Killarney Road to service more estates. However, it certainly doesn't drive into a single estate - it sticks to the main road. This adds about 1-2 minutes on to the trip, that's all.

On the subject of the bus route itself, I've been getting it every day for the guts of 10 years in different forms. (The top end of Bray to Dublin for 6 years, now Bray to White's cross) - it definitely is experiencing terrible capacity issues at the moment. More than it ever has. I see it reaching capacity and flying pass people waiting at bus stops all the time. This definitely didn't happen nearly as much in the past.

Right now with the schools on holidays it's bliss, I'm getting to work in Sandyford on average 15 minutes quicker. Dreading the kids going back in September

BeatNikDub

This mornings shambles:

I got the 145 in Shankill at approx 7.50am this morning and it stopped at the Galloping Green bus stop for what I can only assume was no reason. The bus had not broken down; it was still running.
All passengers were left sitting there with no explanation. A few started to get off as, like myself, they were rushing and there is not really time to sit around!
After about 6 minutes or so I decided I would try and ask what was going on and was told “I will be with you in a minute love”. I could see there was a 46a in a minute or 2 so I made the decision to just get off and get that, I had no idea how long we would be there or what was going on. More people tried to converse with the driver and he ignored them all, until eventually all were told to get off and get the 46A.
EVERYONE HAD TO PAY A SECOND TIME.

Scandalous but not too surprising given my experience of the 145 tbf.

In all my years I have to say I have never come across the same drivers along the 75/14/48A route with the 145. Definitely notice a double up on the 84/A/X though. I could of course be wrong though! Maybe it's the route more so than the drivers, is it particularly hated?

I'd never look my nose down at anyone. I always smile but am just forever greeted with such relentless rudeness it kind of drains you.

I have sent in two complaints now, which I hate doing but no point in moaning and doing nothing.
Anyway you just get general template responses so I doubt they are even really read?

LXFlyer

BeatNikDub wrote: »

This mornings shambles:

I got the 145 in Shankill at approx 7.50am this morning and it stopped at the Galloping Green bus stop for what I can only assume was no reason. The bus had not broken down; it was still running.
All passengers were left sitting there with no explanation. A few started to get off as, like myself, they were rushing and there is not really time to sit around!
After about 6 minutes or so I decided I would try and ask what was going on and was told “I will be with you in a minute love”. I could see there was a 46a in a minute or 2 so I made the decision to just get off and get that, I had no idea how long we would be there or what was going on. More people tried to converse with the driver and he ignored them all, until eventually all were told to get off and get the 46A.
EVERYONE HAD TO PAY A SECOND TIME.

Scandalous but not too surprising given my experience of the 145 tbf.

In all my years I have to say I have never come across the same drivers along the 75/14/48A route with the 145. Definitely notice a double up on the 84/A/X though. I could of course be wrong though! Maybe it's the route more so than the drivers, is it particularly hated?

I'd never look my nose down at anyone. I always smile but am just forever greeted with such relentless rudeness it kind of drains you.

I have sent in two complaints now, which I hate doing but no point in moaning and doing nothing.
Anyway you just get general template responses so I doubt they are even really read?

That's inexcusable on several levels - the lack of communication as to why there was a delay and then having to pay again. Surely people just showed their ticket? Where was the driver of the first bus (the 145)?

The reason for the automated reply is that they have a database for complaints so that they can be formally logged and then sent out to the depots for a response.

You should definitely get a response for this - that's totally unacceptable.

I would follow all of this up with a general letter to the District Manager in Donnybrook Garage, referencing the two complaints, about the general "attitude" of drivers, as that's not on, nor as you say is it representative of Dublin Bus drivers in general.

Drivers on the 145 also work the 84x - they're on the same driver rosters.

punisher5112

Did you try ringing central control or donnybrook.

There are a few drivers they can't wait to have something on them to get rid as they are causing huge problems.

Paying again seems strange as other driver would accept if paid on another bus going pretty much same place.

Was it a woman driver or man ?

BeatNikDub

Both drivers were men.
Being honest, I had already got off and was prepared at that stage to pay the second fare just to get on with my journey and get to work. I am lucky and have a leap card so have the extra bit there.

As it turned out though the 145 driver told everyone to get off the bus and on the 46A. The 46A bus driver directed us all to the ticket machine.
I sat down beside a lady who was already on the 46A saying the same thing had happened to her recently but her problem was she didn't have a leap card and only carried the exact change for her journey. She was worried what she would have done if she had had to pay again as she would not have had it. We watched every passenger from the 145 beep their cards and pay again.

lxflyer I got the automated response first and then a more lengthy reply a few days later. But it wasn't in reply nor did it answer any of my questions or issues. It was very much so a general template they have that can relate to any bus route service issues.
Bit disappointing!

Aard

When I'd get the 14, it would often happen that passengers would have to get off and onto the 14 behind us, usually involving a wait of a few minutes. But never have I heard of having to pay a second time.

schemingbohemia

BeatNikDub wrote: »

This mornings shambles:

I got the 145 in Shankill at approx 7.50am this morning and it stopped at the Galloping Green bus stop for what I can only assume was no reason. The bus had not broken down; it was still running.
All passengers were left sitting there with no explanation. A few started to get off as, like myself, they were rushing and there is not really time to sit around!
After about 6 minutes or so I decided I would try and ask what was going on and was told “I will be with you in a minute love”. I could see there was a 46a in a minute or 2 so I made the decision to just get off and get that, I had no idea how long we would be there or what was going on. More people tried to converse with the driver and he ignored them all, until eventually all were told to get off and get the 46A.
EVERYONE HAD TO PAY A SECOND TIME.

Scandalous but not too surprising given my experience of the 145 tbf.

In all my years I have to say I have never come across the same drivers along the 75/14/48A route with the 145. Definitely notice a double up on the 84/A/X though. I could of course be wrong though! Maybe it's the route more so than the drivers, is it particularly hated?

I'd never look my nose down at anyone. I always smile but am just forever greeted with such relentless rudeness it kind of drains you.

I have sent in two complaints now, which I hate doing but no point in moaning and doing nothing.
Anyway you just get general template responses so I doubt they are even really read?

Copy the NTA on your complaint to Dublin Bus, that's a disgrace.

info@nationaltransport.ie

anonanymore

Copy to Transport Minister Paschal Donohoe, he's wondering why people don't use public transport.

LXFlyer

BeatNikDub wrote: »

Both drivers were men.
Being honest, I had already got off and was prepared at that stage to pay the second fare just to get on with my journey and get to work. I am lucky and have a leap card so have the extra bit there.

As it turned out though the 145 driver told everyone to get off the bus and on the 46A. The 46A bus driver directed us all to the ticket machine.
I sat down beside a lady who was already on the 46A saying the same thing had happened to her recently but her problem was she didn't have a leap card and only carried the exact change for her journey. She was worried what she would have done if she had had to pay again as she would not have had it. We watched every passenger from the 145 beep their cards and pay again.

lxflyer I got the automated response first and then a more lengthy reply a few days later. But it wasn't in reply nor did it answer any of my questions or issues. It was very much so a general template they have that can relate to any bus route service issues.
Bit disappointing!

In that case, as I say write directly to the District Manager at Donnybrook Garage - that is not acceptable.

BeatNikDub

Thanks for your help folks. Much appreciated.

steveblack

BeatNikDub wrote: »

This mornings shambles:

I got the 145 in Shankill at approx 7.50am this morning

So it happen this morning, you put in a complaint, and got a reply a few days later. Hmmm time machine.

BeatNikDub wrote: »

lxflyer I got the automated response first and then a more lengthy reply a few days later.

Aard

I must admit there's a part of me that has a very hard time believing that an entire bus-load of people was double-charged during the morning rush for being told to get onto the bus behind.

steveblack

You would not believe the lies told about dublin bus and its drivers, we can only thank God the entire fleet is equipped with CCTV.
Outrageous complaint comes in about driver, CCTV is reviewed and the truth comes out.

LXFlyer

steveblack wrote: »

So it happen this morning, you put in a complaint, and got a reply a few days later. Hmmm time machine.

He or she is referring to the first complaint they put in - read the post again. There was an earlier one a few weeks ago to which they got a generic response which was not satisfactory.

BeatNikDub

Whoah guys! Of course I am not making this up! Why would I?

I put in a complaint weeks ago about buses not turning up, driving past customers, rudeness - a whole plethora of things!
I got an inadequate response but left it.

This morning was too much though, I don't understand why everyone had to pay again, why a bus stopped for no reason and why no one was told why and fobbed off. And yes I probably should have said something at the time I know but that still doesn't make it right.

I take complete exception to being called a liar. I have made my complaint and escalated it so leave it with Dublin bus now. They can check the CCTV (hopefully there will be footage) and make of it what they will. I can do no more.

Alun

BeatNikDub wrote: »

This morning was too much though, I don't understand why everyone had to pay again, ...

I don't either, in fact I think I'd have point blank refused to under those circumstances.

punisher5112

Keep a record or even better contact Leap and tell them you were charged twice and most likely they will see and refund you so worth a try.

It is a strange one and I have had to change buses and say a fault occurs or break down where another bus would be coming so would give the passengers the option to change over if the buses destination was any good to them.

I have never heard of this happening before but I will have a word with management and bring it up and see what is said because that is not on.

Before I worked there I used the buses myself and never had any major issue like that.

Everyone can have their bad day and be in a mood but for the 2 drivers to be acting like that is very strange and is it that the 46a driver didn't understand that you were all off the bus. Also find it strange nobody didn't say or do anything.