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Are Trailfinders worth it?

  • 26-06-2014 2:14pm
    #1
    Narsil
    Registered Users, Registered Users 2 Posts: 220 ✭✭


    Thinking of booking a multi trip holiday to Peru and Brazil through Trailfinders and I was just wondering if anyone has any opinions either way about them? Can they help if a flight is cancelled etc or are they simply just a middle man with very little power to help if something goes wrong?


Comments

  • #2
    Bannerman7
    Registered Users, Registered Users 2 Posts: 220 ✭✭Bannerman7


    I use Trailfinders for all our hols & have been lucky that nothing has ever gone wrong apart from flight delays. A few times we missed connecting flights but airline involved sorted this out.
    Would recommend you ask them yourself as you need to know this information from the horse's mouth.


  • #3
    geecee
    Registered Users, Registered Users 2 Posts: 916 ✭✭✭geecee


    if its a small price difference between them and ebookers for same itinerary I would always recommend Trailfinders...

    I was caught in Thailand during a Coup, a lost passport incident, the Tsunami and the Ash cloud
    (unlucky i know!)

    It was so much easier on 2 of those occasions to be able to call TF and get through to a person for clarification on flight situation etc - than dealing with an outsourced call center with the likes of ebookers/expedia.

    The TF people can help you when you are in trouble... don't expect anything similar from ebookers/expedia etc


  • #4
    geecee
    Registered Users, Registered Users 2 Posts: 916 ✭✭✭geecee


    geecee wrote: »
    The TF people can help you when you are in trouble... don't expect anything similar from ebookers/expedia etc

    Another example of TFs excellent customer service here:

    http://www.boards.ie/vbulletin/showthread.php?t=2057237054


  • #5
    comongethappy
    Registered Users, Registered Users 2 Posts: 2,753 ✭✭✭comongethappy


    I've looked at trailfinders for ideas & pointers & then go and plan an itinerary myself, usually for less.

    I see them as a good starting point to gain inspiration.


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