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  • 13-05-2014 2:54pm
    #1
    Jake The Fat Ma
    Registered Users, Registered Users 2 Posts: 366 ✭✭


    Hi there. I am just looking for advice. My wife had our first baby in mid march. While she was recovering in hospital a photographer was going round offering photos. So when my wife got home we looked up the photos online and they decided to buy one of the packages on offer. So we waited for the pics to arrive. After a week or so with sign i rang and it went straight to voicemail so I texted and rang plenty of times all were straight to voicemail and the texts never went.
    Eventually she sent me a message on Facebook saying she was in hospital and will get the photos sent straight away.
    Alas 3 weeks later still nothing. Her phone is off again.
    So it is coming up to 8 weeks now.
    Can anybody give me advice please.


Comments

  • #2
    Pat Mustard
    Registered Users, Registered Users 2 Posts: 9,554 ✭✭✭Pat Mustard


    Did you pay for the photos? If so, how?


  • #3
    Jake The Fat Ma
    Registered Users, Registered Users 2 Posts: 366 ✭✭Jake The Fat Ma


    The Mustard wrote: »
    Did you pay for the photos? If so, how?

    Yes. Debit card


  • #4
    ivyQ
    Registered Users, Registered Users 2 Posts: 89 ✭✭ivyQ


    Jake The Fat Ma wrote: »
    Yes. Debit card

    Maybe you could phone your bank and ask them to return the payment ...my bank has done it for me on a couple occasions when I have ordered goods online that have never arrived ...

    Hope you get it sorted ,


  • #5
    Pat Mustard
    Registered Users, Registered Users 2 Posts: 9,554 ✭✭✭Pat Mustard


    ivyQ wrote: »
    Maybe you could phone your bank and ask them to return the payment ...my bank has done it for me on a couple occasions when I have ordered goods online that have never arrived ...

    Hope you get it sorted ,

    Yeah, I was going to suggest looking into a reverse charge, but I don't know if that can be done with a debit card, as opposed to a credit card.

    Worth a phone call to the bank, I suppose.

    Also, if the guy could be tracked down, it may be possible to bring proceedings against him (perhaps small claims proceedings), and judgment might be enforced by the county sheriff/registrar.


  • #6
    No Pants
    Closed Accounts Posts: 3,347 ✭✭✭No Pants


    Also let the hospital know that there's a potential scam artist wandering around.


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  • #7
    Jake The Fat Ma
    Registered Users, Registered Users 2 Posts: 366 ✭✭Jake The Fat Ma


    No Pants wrote: »
    Also let the hospital know that there's a potential scam artist wandering around.

    Its a legit company. I checked all the comments on Facebook and twitter. All praising the photos. I'm going to ring the hospital today.


  • #8
    No Pants
    Closed Accounts Posts: 3,347 ✭✭✭No Pants


    Jake The Fat Ma wrote: »
    Its a legit company. I checked all the comments on Facebook and twitter. All praising the photos. I'm going to ring the hospital today.
    Well if they have lovely comments on Facebook and Twitter, they must be legit. Yet you don't have your photos and they're not communicating with you.
    Jake The Fat Ma wrote: »
    So we waited for the pics to arrive. After a week or so with [no] sign i rang and it went straight to voicemail so I texted and rang plenty of times all were straight to voicemail and the texts never went.
    Eventually she sent me a message on Facebook saying she was in hospital and will get the photos sent straight away.
    Alas 3 weeks later still nothing. Her phone is off again.
    So it is coming up to 8 weeks now.


  • #9
    28064212
    Registered Users, Registered Users 2 Posts: 10,910 ✭✭✭✭28064212


    The Mustard wrote: »
    Yeah, I was going to suggest looking into a reverse charge, but I don't know if that can be done with a debit card, as opposed to a credit card.
    In Ireland, you have exactly the same protection with a debit card as you do with a credit card: http://www.moneyguideireland.com/protection-when-buying-with-debit-or-credit-cards.html

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  • #10
    Pat Mustard
    Registered Users, Registered Users 2 Posts: 9,554 ✭✭✭Pat Mustard


    28064212 wrote: »
    In Ireland, you have exactly the same protection with a debit card as you do with a credit card: http://www.moneyguideireland.com/protection-when-buying-with-debit-or-credit-cards.html

    That's very useful information. I think that I know exactly what I would do in this situation!


  • #11
    No Pants
    Closed Accounts Posts: 3,347 ✭✭✭No Pants


    The Mustard wrote: »
    That's very useful information. I think that I know exactly what I would do in this situation!
    Indeed. You may also find, coincidentally, that whatever communication problems the photographer was having will clear right up at the same time.


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  • #12
    saucyleopard
    Registered Users, Registered Users 2 Posts: 80 ✭✭saucyleopard


    Yeah, I have found on a couple of occasions that as soon as the payment is cancelled they are straight on to you wondering why, when they couldn't be bothered answering your 20 emails and numerous phone calls. I'd definitely get onto your bank and cancel that payment.


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