"Special Items" on Hardwareversand how f*xed am I?

chiloutus

So I just bought this monitor on a whim and I knew it was unboxed but didn't realize it was second hand/B grade and have heard bad things from around the net. Has anyone had any experience with this??



https://www.hardwareversand.de/60+cm+%2824%29+/143274/Special+item%3A+LG+Flatron+24EA53VQ.article



EDIT : So I had a look back over my order history and the unique attributes are: Ausstellungsstück • Verpackung: geöffnet • Verpackung: Fremdaufkleber


Which translates to
Exhibit • Packaging: open • Packaging:Company Sticker


I should be fine I think? Will update when I get the piece.

My experience of products like these (from working in a bricks and mortar computer shop) is that the product either had damaged packaging or had been returned by a customer as faulty but determined not to be. Shouldn't be a problem and you're still covered if there's a fault.

chiloutus

Karsini wrote: »

My experience of products like these (from working in a bricks and mortar computer shop) is that the product either had damaged packaging or had been returned by a customer as faulty but determined not to be. Shouldn't be a problem and you're still covered if there's a fault.

That does make me feel a bit better alright, I've seen that hardwareversand are pretty solid with returns (but can be a pain to get in contact with!)
So should I just roll with it until it comes?

I know a lot of people here buy from there so I thought I'd come here rather than go through their supposedly awful support system.

chiloutus

Just a quick update, gave them a call today about a number of things and whilst on they told me I had 2 years warranty with the monitor and could return it within 14 days. Like any other product. The whole build is on the way now! Happy out!

chiloutus

Just to update, monitor is in perfect condition, working like a treat.