In Praise of SwimCycleRun…and Some Eternal Shame For Me

eeeee

I just wanted to start a thread on how fantastic the service is at SwimCycleRun is, even inspire of rank, full on stupidity (that would be mine!)

Basically I ordered a tyre form them, they (Brian) rang me the next day to say sorry they sent out the wrong size but he was going to be down the road from me the next day so I could pick the right ones up from him. Which I did. Which was super handy and nice.

And it's set your face to cringe for the next bit! So I went of home, spent ages trying to get the new tyre onto my wheel but no go. So I rang him to ask if the tyre was too small, he said no, but he was free he could drop up and see if he could get it on? So he came up, couldn't get the tyre on there and then, took it back to his place, couldn't get it back on either. Couldn't believe how helpful he was, I really can't praise him enough, really went above and beyond. Wouldn't take anything for his time. Now for the embarrassing bit. So I am waving him off and wondering why the tyre won't fit, when I say "It says 700 on the old tyre look", and I do, and I hold up said old fúcked tyre, and it says 630. I am still cringing. :o:o:o:o:o:o I don't expect to stop anytime soon.

TLDR: SwimCycleRun are super helpful and nice and brilliant to deal with. I am an idiot.

tegerman

+1

Bought a garmin edge 500 from them recently. Couldn't find a better price anywhere else and delivery was very fast.

Now my first stop for all things tri.

darkvalley

Got a set of Zonda's from them recently at €320. Great price and arrived 3 days after ordering and they had installed the cassette I had ordered with them. Great service.

Eamonnator

darkvalley wrote: »

Got a set of Zonda's from them recently at €320. Great price and arrived 3 days after ordering and they had installed the cassette I had ordered with them. Great service.

Ditto on the Zondas. Great price, great delivery time.

not yet

Funny enough I have just ordered some stuff from them in the last 20 min..

MB Lacey

I ordered some green swiss stop brake pads from them on a Monday they arrived on the Weds.

No delivery charge, cheaper than Wiggle, keeping it local.

http://www.swimcyclerun.com/break-pads.html

not yet

Lads,

I ordered some bib shorts last night from these guys, Just wondering if anyone can tell me how they are delivered. Is it normal post or courier etc...

Any ideas on when they will arrive as my other half will be there all day tomorrow but has to leave at 8am Friday, also if nobody is at home can I collect them from local depot/post office etc..
Cheers.

codie

Eamonnator wrote: »

Ditto on the Zondas. Great price, great delivery time.

The zondas are a super price at that if I just could figure out a way to persuade the Mrs that I need a new set.Ordered Di2 a while back and was told that was it as regard cycling gear for the year.

rollingscone

not yet wrote: »

Lads,

I ordered some bib shorts last night from these guys, Just wondering if anyone can tell me how they are delivered. Is it normal post or courier etc...

Any ideas on when they will arrive as my other half will be there all day tomorrow but has to leave at 8am Friday, also if nobody is at home can I collect them from local depot/post office etc..
Cheers.

Show off. Most of us have to time our deliveries for when the Mrs WON'T be there.

bcmf

codie wrote: »

The zondas are a super price at that if I just could figure out a way to persuade the Mrs that I need a new set.Ordered Di2 a while back and was told that was it as regard cycling gear for the year.

Get delivered to work like the rest of us here.sure RobFowl has an office set aside for his deliveries alone

darkvalley

not yet wrote: »

Lads,

I ordered some bib shorts last night from these guys, Just wondering if anyone can tell me how they are delivered. Is it normal post or courier etc...

Any ideas on when they will arrive as my other half will be there all day tomorrow but has to leave at 8am Friday, also if nobody is at home can I collect them from local depot/post office etc..
Cheers.

Wheels were delivered by an post courier service. You will be able to collect them if they cant deliver.

codie

bcmf wrote: »

Get delivered to work like the rest of us here.sure RobFowl has an office set aside for his deliveries alone

The delivery bit is easy the credit card explanation is tad more difficult

BadCharlie

If im not at home, they have left a note telling me i can pick it up at their office.

codie

Anyone know what the pissei clothing is like .Sizing and quality.Italian I presume so prob small sizing but anyone know for sure?

mosstin

not yet wrote: »

Lads,

I ordered some bib shorts last night from these guys, Just wondering if anyone can tell me how they are delivered. Is it normal post or courier etc...

Any ideas on when they will arrive as my other half will be there all day tomorrow but has to leave at 8am Friday, also if nobody is at home can I collect them from local depot/post office etc..
Cheers.

What bib shorts did you order - looking at buying some myself. Just to echo praise of everyone else, have ordered from these guys in the past and found them to be helpful above and beyond the call of duty. Superb place to buy gear.

nilhg

codie wrote: »

Anyone know what the pissei clothing is like .Sizing and quality.Italian I presume so prob small sizing but anyone know for sure?

Our club gear is Pissei, quality is fine, I rode the Wicklow 200 in the shorts last year with no discomfort, the sizing seems to be different from the ones on SCR, mine are size 6, and I'm 185cm 90kg, take large in DHB, XL in most Italian stuff.

Briando

codie wrote: »

Anyone know what the pissei clothing is like .Sizing and quality.Italian I presume so prob small sizing but anyone know for sure?

Yeah its Italian sizing, with a racer cut, good quality,looks amazing. I am a medium normally but large in Pissei.

not yet

mosstin wrote: »

What bib shorts did you order - looking at buying some myself. Just to echo praise of everyone else, have ordered from these guys in the past and found them to be helpful above and beyond the call of duty. Superb place to buy gear.

Ordered Altura Bib shorts and the altura Gel pro shorts, both got great reviews anywhere I checked....

Cee-Jay-Cee

not yet wrote: »

Ordered Altura Bib shorts and the altura Gel pro shorts, both got great reviews anywhere I checked....

Excellent shorts, I have two pairs of them. Very good fit (I'm 6ft and 76kg) and size Large is absolutely spot on.

rollingscone

Are 650c wheels a common compromise for women? I know another female Cyclist on a roadbike who got a B'twin with 650c wheels to bring it down to her vertically space efficient stature.

not yet

CJC999 wrote: »

Excellent shorts, I have two pairs of them. Very good fit (I'm 6ft and 76kg) and size Large is absolutely spot on.

6.3'' 100kg so hoping XL will do the job..

Alek

6.2", 82kg and XL are just right....

Oryx

rollingscone wrote: »

Are 650c wheels a common compromise for women? I know another female Cyclist on a roadbike who got a B'twin with 650c wheels to bring it down to her vertically space efficient stature.

Not a compromise I would make because you limit your resale market, and your wheel/tyre/tube options. But I'm not that small. I know of one or two shorter girls who went 650.

rainbow kirby

Oryx wrote: »

Not a compromise I would make because you limit your resale market, and your wheel/tyre/tube options.

Same here - would probably only consider it if I was small enough to need a frame under 50cm or shorter than around 5'2".

bcmf

Again a +1 from me.Ordered wheels on A Wed eve had them Fri morn

not yet

Ordered Bib shorts and shorts on wed about 9pm, arrived this morning at 10am....

Can't beat that for service.

zindicato

Ordered garmin edge last week wednesday morning, thursday afternoon got it really great service , would be ordering saddles and a wheelset next payday:-)

cassette50

I put in a test order yesterday - do you get a dispatch email when the item has shipped?

colm_gti

Brian is a top man, an absolute gent to deal with, and goes above and beyond what is expected of him!

I bought a handful of parts off him before I moved to London, and got them within 2 days, would have absolutely no hesitation recommending them to anyone else, or using them again in the future.

It's great to see someone passionate about the sport taking a big risk opening an online bike shop in a seemingly saturated market and doing what it takes to make a good name for the shop.

ford2600

colm_gti wrote: »

Brian is a top man, an absolute gent to deal with, and goes above and beyond what is expected of him!

I bought a handful of parts off him before I moved to London, and got them within 2 days, would have absolutely no hesitation recommending them to anyone else, or using them again in the future.

It's great to see someone passionate about the sport taking a big risk opening an online bike shop in a seemingly saturated market and doing what it takes to make a good name for the shop.

You've posted about them many times here before and your 100% right, they are excellent to deal with.

Had a problem with shorts I bought, without any query, new pair sent.

So I bought more stuff!

doozerie

cassette50 wrote: »

I put in a test order yesterday - do you get a dispatch email when the item has shipped?

I didn't when I bought some tube from them recently. Having put the order in on a Thursday I received the tubes on the Monday, before I'd even had time to fret about whether they'd received the order.

I'm impressed by them too. Their fast delivery is good, their free delivery is great, and some of their prices are excellent too, a rare enough combination.

darkvalley

cassette50 wrote: »

I put in a test order yesterday - do you get a dispatch email when the item has shipped?

I ordered some stuff from them yesterday and received an email today confirming that they had been dispatched.

biomed32

I have been ordering from this website since October last year. Unbelievable service and great prices. Most of the stuff I ordered arrived the next day or the following.

ford2600

biomed32 wrote: »

I have been ordering from this website since October last year. Unbelievable service and great prices. Most of the stuff I ordered arrived the next day or the following.

They have a twin pack on gp4000's for €62 in case anyone looking for these tyres. Hard to beat with free postage

bcmf

Ordered 2 latex tubes and 3 Vittoria (all long stem ) for under €30 this morn . The butyl long stem Vittoria's are €4.each.

cassette50

Placed a small order on Wednesday evening and the items arrived this morning.

I will be ordering from them again.

bcmf

bcmf wrote: »

Ordered 2 latex tubes and 3 Vittoria (all long stem ) for under €30 this morn . The butyl long stem Vittoria's are €4.each.

Ordered Fri morn and arrived this morn.
I think we know have a really good online Irish supplier.
Now if only they stocked some Campy equipment...:cool:

rollingscone

bcmf wrote: »

Ordered Fri morn and arrived this morn.
I think we know have a really good online Irish supplier.
Now if only they stocked some Campy equipment...:cool:

They do have Campy freewheel Zondas....mmmmmm Zondas.

Want.

NBar

I have ordered pedals, glasses and loads of other bits and its great having such a wide section at fantastic prices and excellent delivery service

stecleary

Ordered stuff yesterday about 10:30 and it's now at my desk. Very impressed

Jocry

Bought a set of Zondas in August cheaper than anywhere else, cant complain and great dealing with an Irish supplier

darkvalley

Ordered some things last week, and had them delivered within 2 days.
Just noticed Tuesday night that the tyre that I was sent was the wrong one. Emailed Brian at 11.30pm and received a reply at 11.45pm (yes, as in almost midnight). New tyre sent out next morning (wednesday) and I've just received it. No questions asked and included was a prepaid sticker to send the original tyre back. Now that is good customer service!!

godtabh

They have a great price on the Edge 810. Only seen it bettered online by pro bike kit. For the sake of €10 I went with SBR.

happytramp

It'll be a week tomorrow since I ordered my GP4000's. Still no sign

stecleary

happytramp wrote: »

It'll be a week tomorrow since I ordered my GP4000's. Still no sign

Have you got a dispatch email? Contacted them?

happytramp

stecleary wrote: »

Have you got a dispatch email? Contacted them?

Yeah, just rang them there. The guy told me that an post had tried to deliver them on the 7th but there was nobody home. They didn't leave a card saying they'd tried so now I have to go out to ballymount to collect them or wait until next week to organise delivery. An Post's fault for not letting me know so that I could organise something for this week.

codie

Bought a set of zondas yesterday morning around 11.30 and had them here in Kerry 9.30 this morning .Great service and great price.

Bloggsie

gadetra wrote: »

I just wanted to start a thread on how fantastic the service is at SwimCycleRun is, even inspire of rank, full on stupidity (that would be mine!)

Basically I ordered a tyre form them, they (Brian) rang me the next day to say sorry they sent out the wrong size but he was going to be down the road from me the next day so I could pick the right ones up from him. Which I did. Which was super handy and nice.

And it's set your face to cringe for the next bit! So I went of home, spent ages trying to get the new tyre onto my wheel but no go. So I rang him to ask if the tyre was too small, he said no, but he was free he could drop up and see if he could get it on? So he came up, couldn't get the tyre on there and then, took it back to his place, couldn't get it back on either. Couldn't believe how helpful he was, I really can't praise him enough, really went above and beyond. Wouldn't take anything for his time. Now for the embarrassing bit. So I am waving him off and wondering why the tyre won't fit, when I say "It says 700 on the old tyre look", and I do, and I hold up said old fúcked tyre, and it says 630. I am still cringing. :o:o:o:o:o:o I don't expect to stop anytime soon.

TLDR: SwimCycleRun are super helpful and nice and brilliant to deal with. I am an idiot.

well I have to take my hat off to you for putting your hand to your error, it is something to make a dogs dinner of it but to admit you been an out & out numpty and admit it is something else altogether.

fair play.

eeeee

Bloggsie wrote: »

well I have to take my hat off to you for putting your hand to your error, it is something to make a dogs dinner of it but to admit you been an out & out numpty and admit it is something else altogether.

fair play.

I am still feeling the shame

johnk123

May aswell chime in with another positive review. Bought a few bits and pieces and was extremely impressed with delivery time! Great to have an Irish company competing for online space. I know my small few shillings I spend won't make or break any organisation, but it's good to keep it local when you can. Best of luck to them and I hope they continue to grow. I'll be putting in another order soon!

H.E. Pennypacker

I've bought from them twice now - great prices and top class communication. Its a pleasure to to business with a local enthusiast. An post delivery is a bonus too as it cuts out Parcel Motel costs (last set of wheels that I got in through Parcel Motel cost me a bit more than I expected)