Newlands Cross eFibre date?

vinniemac

Can anyone from Eircom advise when Newlands Cross exchange will go online for eFibre? The rollout map shows March 14 which obviously isn't happening. I spoke to sales and the guy there didn't know, and more or less said the map is a work of fiction.

eircom: Alan

vinniemac wrote: »

Can anyone from Eircom advise when Newlands Cross exchange will go online for eFibre? The rollout map shows March 14 which obviously isn't happening. I spoke to sales and the guy there didn't know, and more or less said the map is a work of fiction.

Hi vinniemac

It does advise March'14 but it has not launched yet and it's now April, I have requested clarification on this from efibre operations and I'm awaiting a response. I should have more news on this in the next day or two.

Thanks

Al

vinniemac

Any update?

eircom: Tony

vinniemac wrote: »

Any update?

Hi vinniemac
I am afraid we have no forecast date as yet, we may have some info later in week or possibly early next week. Please post us then if we have not been back to you before that.
Tony

Kevin!

eircom: Tony wrote: »

vinniemac wrote: »

Any update?

Hi vinniemac
I am afraid we have no forecast date as yet, we may have some info later in week or possibly early next week. Please post us then if we have not been back to you before that.
Tony

any update Tony?

cheers

eircom: Alan

Kevin! wrote: »

eircom: Tony wrote: »

vinniemac wrote: »

Any update?

Hi vinniemac
I am afraid we have no forecast date as yet, we may have some info later in week or possibly early next week. Please post us then if we have not been back to you before that.
Tony

any update Tony?

cheers

[font=Times New Roman","serif]Hi Kevin!

There have been many delays in launching efibre in Newlands cross and unfortunately delays are still ongoing, I've contacted efibre opps who advised me that they expect efibre to launch in mid May but no definite date established yet. If you keep an eye on the map http://www.eircom.net/efibreinfo/map/ it will be updated when launched or feel free to check back here again in the coming week or two (hopefully we will have good news soon )

Thanks

Al[/font]

Crunchienut

eircom are now selling efibre for Newlands Cross exchange customers via the website with a 14 May rollout date. When I checked my line I was told it was available to me but into the online purchase it advised that the order wouldn't be processed before 14 May. A call to eircom sales confirmed 14 May as the launch date so here's hoping

eircom: Alan

Hi Crunchienut

Thanks for sharing this,

Al

mags1962

Hi any update on this checked on map on change yet

eircom: Alan

mags1962 wrote: »

Hi any update on this checked on map on change yet

Hi mags1962

[font=Calibri","sans-serif]efibre has now launched in Newlands cross however not all areas in Newlands cross will be able to avail of an upgrade as works to cabinets will be ongoing over the next year. If you would like to PM me your landline number or address I will be able to check efibre availability for you.

Thanks
Al
[/font]

vishal

When will fibre be enabled to NWL1_050?

eircom: Alan

Hi vishal

There is no dedicated launch date for that yet although efibe operations do believe that they will have more information on this in late August/early September - feel free to get back to me then and I'll check again for you.

Thanks
Al

mags1962

Hi Alan sent pm with number any news thanks

eircom: Alan

mags1962 wrote: »

Hi Alan sent pm with number any news thanks

Hi mags1962

Apologies, I'll be back to your PM very shortly.

Thanks
Al

mags1962

eircom: Alan wrote: »

mags1962 wrote: »

Hi Alan sent pm with number any news thanks

Hi mags1962

Apologies, I'll be back to your PM very shortly.

Thanks
Al

Thanks for that anyway

eircom: Alan

mags1962 wrote: »

eircom: Alan wrote: »

mags1962 wrote: »

Hi Alan sent pm with number any news thanks

Hi mags1962

Apologies, I'll be back to your PM very shortly.

Thanks
Al

Thanks for that anyway

No worries mags1962

Al

vishal

Hi could somebody check my line? The cabinet next to me (about 5 houses down the road) just went live but on eircom's line checker it says it is not available to me. I've sent pm to Alan with my details. Could you please check it out. Thx vishal.

eircom: Alan

vishal wrote: »

Hi could somebody check my line? The cabinet next to me (about 5 houses down the road) just went live but on eircom's line checker it says it is not available to me. I've sent pm to Alan with my details. Could you please check it out. Thx vishal.

Hi vishal

That cabinet is serving quarryfield court and the lines Knockmeenagh road are not connected to it. I've discussed this with operations who have advised that new plans will be available in mid 2015 but until then I'm sorry to confirm that efibre will not be available to knockmeenagh road.

Thanks
Al

vishal

Hi Alan, am I meant to be connected to NWL1_004 or do you think I'm connected directly to the exchange or does knockmeenagh not have a cabinet? I doubt I'm connected directly to the exchange because there is a cabinet at the top of the road but I'm not sure.
The wait goes on.

eircom: Alan

vishal wrote: »

Hi Alan, am I meant to be connected to NWL1_004 or do you think I'm connected directly to the exchange or does knockmeenagh not have a cabinet? I doubt I'm connected directly to the exchange because there is a cabinet at the top of the road but I'm not sure.
The wait goes on.

Hi vishal

Your area is not currently connected to any VDSL cabinet and until it is I will be unable to offer further insight at infrastructural plans surrounding proposed cabinets.

Thanks
Al

vinniemac

Can you give any update on cabinet NWL1-004? Most of the rest of the Newlands exchange area has been live for over a year at this stage

eircom: Alan

vinniemac wrote: »

Can you give any update on cabinet NWL1-004? Most of the rest of the Newlands exchange area has been live for over a year at this stage

Hi vinniemac

There's no agreed launch date agreed yet I'm afraid. - Completion works are in progress which would suggest that we should have more news on this within the next 4 to 6 weeks.

Cheers
Al

vinniemac

eircom: Alan wrote: »

vinniemac wrote: »

Can you give any update on cabinet NWL1-004? Most of the rest of the Newlands exchange area has been live for over a year at this stage

Hi vinniemac

There's no agreed launch date agreed yet I'm afraid. - Completion works are in progress which would suggest that we should have more news on this within the next 4 to 6 weeks.

Cheers
Al

Hi Alan,

Just checked the map at http://www.eircomwholesale.ie/Our_Network/ and after a year of saying completion works are in progress it now says "Fibre Broadband Cabinet is planned for this location". What's going on here?

eircom: Alan

vinniemac wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

Can you give any update on cabinet NWL1-004? Most of the rest of the Newlands exchange area has been live for over a year at this stage

Hi vinniemac

There's no agreed launch date agreed yet I'm afraid. - Completion works are in progress which would suggest that we should have more news on this within the next 4 to 6 weeks.

Cheers
Al

Hi Alan,

Just checked the map at http://www.eircomwholesale.ie/Our_Network/ and after a year of saying completion works are in progress it now says "Fibre Broadband Cabinet is planned for this location". What's going on here?

Hi vinniemac

Unfortunately that is because there has been delays to the completion works and it is not forecast to be activated until approximately 3 to 5 months. The wholesale map could be a little more informative on this rather than say "a cabinet is planned for this location" but in reality that's the case as the physical cabinet is not a VDSL cabinet yet.

I know this is bad news for you, apologies for this vinniemac

Cheers
Al

lawred2

this thread is grim reading

vinniemac

eircom: Alan wrote: »

vinniemac wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

Can you give any update on cabinet NWL1-004? Most of the rest of the Newlands exchange area has been live for over a year at this stage

Hi vinniemac

There's no agreed launch date agreed yet I'm afraid. - Completion works are in progress which would suggest that we should have more news on this within the next 4 to 6 weeks.

Cheers
Al

Hi Alan,

Just checked the map at http://www.eircomwholesale.ie/Our_Network/ and after a year of saying completion works are in progress it now says "Fibre Broadband Cabinet is planned for this location". What's going on here?

Hi vinniemac

Unfortunately that is because there has been delays to the completion works and it is not forecast to be activated until approximately 3 to 5 months. The wholesale map could be a little more informative on this rather than say "a cabinet is planned for this location" but in reality that's the case as the physical cabinet is not a VDSL cabinet yet.

I know this is bad news for you, apologies for this vinniemac

Cheers
Al

Hi Alan,

I see a cabinet and power supply have been installed in the last few days. Any idea how long before it's commissioned?

eircom: Alan

vinniemac wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

Can you give any update on cabinet NWL1-004? Most of the rest of the Newlands exchange area has been live for over a year at this stage

Hi vinniemac

There's no agreed launch date agreed yet I'm afraid. - Completion works are in progress which would suggest that we should have more news on this within the next 4 to 6 weeks.

Cheers
Al

Hi Alan,

Just checked the map at http://www.eircomwholesale.ie/Our_Network/ and after a year of saying completion works are in progress it now says "Fibre Broadband Cabinet is planned for this location". What's going on here?

Hi vinniemac

Unfortunately that is because there has been delays to the completion works and it is not forecast to be activated until approximately 3 to 5 months. The wholesale map could be a little more informative on this rather than say "a cabinet is planned for this location" but in reality that's the case as the physical cabinet is not a VDSL cabinet yet.

I know this is bad news for you, apologies for this vinniemac

Cheers
Al

Hi Alan,

I see a cabinet and power supply have been installed in the last few days. Any idea how long before it's commissioned?

Hi vinniemac

Can you see what code is on the yellow sticker on the cabinet itself?

Thanks
Al

vinniemac

I didn't take note, but it's the last one remaining on the Newlands Exchange NWL1_004

eircom: Alan

vinniemac wrote: »

I didn't take note, but it's the last one remaining on the Newlands Exchange NWL1_004

Cheers vinniemac

I'll chase this up with networks & operations and I'll get back to you asap (although it may be by Monday before I have a response due to the present time)

Thanks
Al

vinniemac

eircom: Alan wrote: »

vinniemac wrote: »

I didn't take note, but it's the last one remaining on the Newlands Exchange NWL1_004

Cheers vinniemac

I'll chase this up with networks & operations and I'll get back to you asap (although it may be by Monday before I have a response due to the present time)

Thanks
Al

Any news on this Alan?

eircom: Alan

vinniemac wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

I didn't take note, but it's the last one remaining on the Newlands Exchange NWL1_004

Cheers vinniemac

I'll chase this up with networks & operations and I'll get back to you asap (although it may be by Monday before I have a response due to the present time)

Thanks
Al

Any news on this Alan?

Apologies for the delays in getting back to you vinniemac

Yes, while there is no specific launch date agreed yet hopes are that an early to mid October timeframe for launch will be met this time.

Thanks
Al

vishal

eircom: Alan wrote: »

vinniemac wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

I didn't take note, but it's the last one remaining on the Newlands Exchange NWL1_004

Cheers vinniemac

I'll chase this up with networks & operations and I'll get back to you asap (although it may be by Monday before I have a response due to the present time)

Thanks
Al

Any news on this Alan?

Apologies for the delays in getting back to you vinniemac

Yes, while there is no specific launch date agreed yet hopes are that an early to mid October timeframe for launch will be met this time.

Thanks
Al

Hi Al could you check if this went live? I've put my phone number into the efibre checker and it's gone from saying you are not in an efibre area to good news that you efibre be able to get efibre after 1year.  My house is only 300 meters from the exchange and NWL1_004 with another cabinet 100 meters away. I'll pm you my phone number again. Thx Vishal. 

vinniemac

I'm getting the same message as Vishal. Would like to hear an update too

eir: Alan

vishal wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

eircom: Alan wrote: »

vinniemac wrote: »

I didn't take note, but it's the last one remaining on the Newlands Exchange NWL1_004

Cheers vinniemac

I'll chase this up with networks & operations and I'll get back to you asap (although it may be by Monday before I have a response due to the present time)

Thanks
Al

Any news on this Alan?

Apologies for the delays in getting back to you vinniemac

Yes, while there is no specific launch date agreed yet hopes are that an early to mid October timeframe for launch will be met this time.

Thanks
Al

Hi Al could you check if this went live? I've put my phone number into the efibre checker and it's gone from saying you are not in an efibre area to good news that you efibre be able to get efibre after 1year.  My house is only 300 meters from the exchange and NWL1_004 with another cabinet 100 meters away. I'll pm you my phone number again. Thx Vishal. 

Hi vishal

Sure, PM me your number and I'll check

Al

vishal

eir: Alan wrote: »

Hi vishal

Sure, PM me your number and I'll check

Al

PM sent

eir: Alan

vishal wrote: »

eir: Alan wrote: »

Hi vishal

Sure, PM me your number and I'll check

Al

PM sent

No PM received from you yet Vishal

Al

vishal

eir: Alan wrote: »

No PM received from you yet Vishal

Al

I had sent it to your old eircom account a few days ago. Sent you to your new one now.
Thx Vishal

vishal

Any update? 

eir: Alan

vishal wrote: »

Any update? 

Hi vishal

At present your line is not qualifying for efibre and I'm awaiting clarification from our Networks team for the reason why. I'm genuinely sorry for these delays Vishal. I'll get back to you once I have more information.

Thanks
AL

vinniemac

Three ESB vans at the cabinet today so hopefully we'll see progress soon

vishal

eir: Alan wrote: »

vishal wrote: »

Any update? 

Hi vishal

At present your line is not qualifying for efibre and I'm awaiting clarification from our Networks team for the reason why. I'm genuinely sorry for these delays Vishal. I'll get back to you once I have more information.

Thanks
AL

Hi Alan, no need to be genuinely sorry. It's nothing to do with you. 

eir: Tony

vishal wrote: »

eir: Alan wrote: »

vishal wrote: »

Any update? 

Hi vishal

At present your line is not qualifying for efibre and I'm awaiting clarification from our Networks team for the reason why. I'm genuinely sorry for these delays Vishal. I'll get back to you once I have more information.

Thanks
AL

Hi Alan, no need to be genuinely sorry. It's nothing to do with you. 

Hi vishal, Al is off for a few days, I have mailed him to follow up on this on his return.
Tony

vishal

Any update?

vinniemac

I'd like to hear the latest too

vishal

Bump

mags1962

mags1962 wrote: »

Hi any update on this checked on map on change yet

Hi Alan still waiting for e fibre in my area any news waiting a long time now.

vishal

Bump

eir: Alan

vishal wrote: »

Bump

Sincere apologies for these delays vishal

Your line is connected to NWL1_004 - until it launches we will be unable to foresee what speeds to expect but hopes are that this cabinet will be ready to go live in the coming weeks. A specific date is not yet agreed but I'll keep my eye on this for you.

Thanks
Al

vishal

eir: Alan wrote: »

Sincere apologies for these delays vishal

Your line is connected to NWL1_004 - until it launches we will be unable to foresee what speeds to expect but hopes are that this cabinet will be ready to go live in the coming weeks. A specific date is not yet agreed but I'll keep my eye on this for you.

Thanks
Al

Hi Alan,
Is there an update to when this launches? I saw them working on it last week. Thx

eir: Alan

I'm sorry vishal



A specific date has still not been released yet


Al

vishal

Hi Alan,

Do you know how the work is progressing?

Thx