Google Play Store Problems

AilishNi

I'm not sure if this thread is in the right place or not.

I tried to purchase the Nexus 5 phone with a Ulster Bank Debit Card and when I press purchase I get: 'Invalid Debit Card'. I'm not sure why because I know I have enough money in the account and I re-checked the details.

Has anyone on here experienced this with Google Play?

Any advice would be appreciated!

Kristopherus

Well first things first. Never, ever pay for online purchases with a Debit Cars as you will have sfa protection if anything goes wrong. Use a credit Card instead.

Is the Nexus now available to Irish adresses from Google?

keith16

Kristopherus wrote: »

Well first things first. Never, ever pay for online purchases with a Debit Cars as you will have sfa protection if anything goes wrong. Use a credit Card instead.

Er, really? How come?

Kristopherus wrote: »

Is the Nexus now available to Irish adresses from Google?

Yes. Yes it is.

OP, I used my Visa Credit Card and had no problems.

Kristopherus

keith16 wrote: »

Er, really? How come?



Yes. Yes it is.

OP, I used my Visa Credit Card and had no problems.

Debit Cards:o

AilishNi

I'm just wondering if it has anything to do with the Verified by Visa security, because that didn't show up and I am usually asked for this when I purchase something online.

If that's the case then I don't see how making a purchase on google will work for people with Ulster Bank Visa Debit cards?

keith16

Kristopherus wrote: »

Debit Cards:o

Sorry, didn't even notice your typo...same question applies.

28064212

From Play Store Help:

If you’re making a purchase in a currency other than U.S. dollars, you can make purchases using any credit, debit or gift card with the following logos:

• Visa
• Visa Electron
• MasterCard
• JCB

OP, I'd double- and triple-check the number you're entering, it really sounds like a typo. If it's still not working, something has gone wrong somewhere, because it should be accepted.

And on the subject of debit vs credit card protection: http://www.moneyguideireland.com/protection-when-buying-with-debit-or-credit-cards.html. In particular:

The level of consumer protection in Ireland is the same for both credit and debit cards

AilishNi

28064212 wrote: »

From Play Store Help:

OP, I'd double- and triple-check the number you're entering, it really sounds like a typo. If it's still not working, something has gone wrong somewhere, because it should be accepted.

I have just tried to order the phone again and when I am asked to put in my DC details and Billing info it stills says 'Invalid Debit Card'.

I have no idea it's happening.

CSSE09

Off topic you have the same protection using a visa debit card as you do a credit card.

OP have you ever bought a device from any of the playstores before? What happens if you go to Google wallet and add it in as a payment method?

AilishNi

CSSE09 wrote: »

Off topic you have the same protection using a visa debit card as you do a credit card.

OP have you ever bought a device from any of the playstores before? What happens if you go to Google wallet and add it in as a payment method?

No this is the first time. I have gone into google wallet to add the payment method and it is saying, 'There was a problem authorizing your card. Contact your bank if this problem continues'.

I'm going to have to contact the bank on Monday. Thanks for the help anyway.

dahat

Your bank could have blocked it if it is a larger purchase than normal on your card. It happened me when buying a new phone from China, an anti fraud measure.

AilishNi

dahat wrote: »

Your bank could have blocked it if it is a larger purchase than normal on your card. It happened me when buying a new phone from China, an anti fraud measure.

That could very well be the case, never thought of that. Thanks for the info!

same ol sh1te

Kristopherus wrote: »

Well first things first. Never, ever pay for online purchases with a Debit Cars as you will have sfa protection if anything goes wrong. Use a credit Card instead.

Nonsense