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D8 Fitness-Great Customer Service

hurlsey · 2014-03-13 10:42:11

Hey Lads, Quick plug for some serious customer service imo Recently ordered(last week) with D8fitness, the morning I placed my order, what I wanted went out of stock. I received a phone call, which I missed, then an email informing me that what I had ordered was out of stock and my card was being refunded. I then reordered…

13-03-2014 10:42am

#1

hurlsey

Registered Users, Registered Users 2 Posts: 256 ✭✭

Join Date: May 2013

Posts: 194

Hey Lads,

Quick plug for some serious customer service imo

Recently ordered(last week) with D8fitness, the morning I placed my order, what I wanted went out of stock. I received a phone call, which I missed, then an email informing me that what I had ordered was out of stock and my card was being refunded.

I then reordered when my refund came through, and they threw in a skipping rope and a lacrosse ball for good will!

Personally I think this is great to see, good customer service is hard enough to come by these days, and I think this deserves a mention.

8

Comments

#2 13-03-2014 11:09am

COH

Registered Users, Registered Users 2 Posts: 7,412 ✭✭✭

Join Date: July 2008

Posts: 7310

D8 is class - I know Mark years, quality service

0