rte junior hd

dickieh

Not getting a very good reception with this channel its not sky as the signal strength is very good. Is it RTE itself and sky have know way to improve it ?
i have the same problem on saoirview so is sky getting what comes from them and like so many of us are having to buy new aerials because of 4g interference ?
If sky had RTE 1 HD would that have issues to ? like we are having through saoirview ?

Peter Rhea

Where are you getting RTE jr. in HD?

What 'issues' is it 'we are having through Saorview'?

dickieh

Im in galway roi the issue is picture pixillating and freezing its on sky not saoirview

dickieh

Because of 4g we have in places had to get new aerials since the mux 2 come in
other wise the reception is un watchable no matter how many times we move aerials or retune.

dickieh

Ok not to sure if it is HD will have a look at the dog later if its not then even more reason to feel there is a problem surely sky should offer good enough service in SD as is saoirveiw i do pay sky and rte for the service so whats up ! its a little thing i know but just wondered if the problem was my box. RTE or with Sky

dickieh

someone make the night garden come on me telly, I have screaming children !!!

Peter Rhea

dickieh wrote: »

Because of 4g we have in places had to get new aerials since the mux 2 come in
other wise the reception is un watchable no matter how many times we move aerials or retune.

And you have hard evidence that this Saorview reception problem is caused by 4G services starting in your area?

4G won't be affecting Sky. Also, doesn't RTE jr. cease programmes at 7pm?

dickieh

Good point i have been told that since the mux 2 that have rte hd and rte junior on it a new white tipped aerial is recommended t code i believe and its because of possible 4g interference. your very right that should not effect satellite like sky. But could rte since mux 2 be on sky ?

I should stop trying to watch rte jr after 7 so !

dickieh

Where does sky get rte from then ?

JDxtra

You seem to be confusing different things. From what I can tell, sounds like your satellite dish is out of alignment.

There is no general issue with RTE Jr.

In The Night Garden is on CBeebies too by the way.

JDxtra

dickieh wrote: »

Where does sky get rte from then ?

RTE uplink it directly.

I'm having a hard time deciphering your post but 4G will have absolutely no effect on satellite reception of RTEjr. So if you're getting picture breakup on satellite then it must be some sort of dish or cabling issue.

dickieh

OK enough about night garden. But if my dish was out will only one channel get a problem and on checking signal all is good on sky box.

I was thinking that sky might be getting a bad version of rte sounds crazy i know but if you don't ask and al that ?

Peter Rhea

dickieh wrote: »

i have been told that since the mux 2 that have rte hd and rte junior on it a new white tipped aerial is recommended t code i believe and its because of possible 4g interference.

There's no intrinsic relationship between 4G & mux 2, except maybe in areas where 4G is using 800mHz frequencies & the mux 2 frequency is close. Otherwise, you're just as likely to have problems on mux 1.

The Cush

dickieh wrote: »

Not getting a very good reception with this channel its not sky as the signal strength is very good. Is it RTE itself and sky have know way to improve it ?
i have the same problem on saoirview so is sky getting what comes from them and like so many of us are having to buy new aerials because of 4g interference ?
If sky had RTE 1 HD would that have issues to ? like we are having through saoirview ?

If you're having reception problems with both Sky and Saorview I would suggest getting a professional in to check the aerial and dish alignment.

dickieh

Just realized that i was watching RTE2 HD that had RTEjn on it and not RTEjn HD like i had thought that should clear-up why i thought it was in HD. Have not worked out why reception is bad though !

Peter Rhea

dickieh wrote: »

Have not worked out why reception is bad though !

For Saorview, inadequate aerial installation, more than likely.

dickieh

my aerial is not good enough any more for saorview have to purchase new one white tipped ! Anyway im talking about sky satellite not saorview and the dish is fine.

Peter Rhea

dickieh wrote: »

my aerial is not good enough any more for saorview have to purchase new one white tipped !

Who told you that? Are there 800mHz band 4G services in operation in your area? Which UHF channels do you receive Saorview on?

dickieh

I was told that the new white tipped aerials where replacing the black tipped ones where ever the reception became an issue enough the get aerial moved /realigned i was told this by another member on here .
As far i know there is know 4G service in my area. ok i would probable get a better reception if i moved my aerial outside but that's not going to happen i have a relatively knew black tipped wide band aerial in attic that worked very well until the mux 2 went live now i get my channels from a different mast my channels are form 53 frequency 730.0 I get RTE 1HD which i can not watch down to freezing picture all the time. RTH 2HD good signal no problems all the other channels are there but RTE Junior there is another reception issue.

Peter Rhea

If you really care about your TV reception, I think the advice a few posts back, about getting someone in to have a look, might be best.

dickieh

I shouldn't have to pay for someone to look at this problem i pay a tv licence !!! i worked for a tv manufacturing company for over ten years so i do know a bit about this. I shouldnt have to go to any more trouble trying to set up Saorview when it was working perfectly before Rte should do something about it as i have to pay them so i might as well try and watch something they transmit. if i didn't watch RTE i wouldn't pay them a licence fee but then i do not want to be prosecuted !

12 element

It doesn't sound like you know too much about it to be honest.
Group T aerials (white) are replacing the old Group W (black) but there is a very small chance that this is the problem and even if it is a LTE filter would be the correct solution.

Why should RTE have to fix the problem? Do ESB networks come into your house to fix a broken socket? Will Irish water come into your house to fix a leak?

dickieh

How come ? If you paid for tv that you couldn't watch that was fine until your supplier changed things would you not feel getting a third party involved that you now have to pay for was unfair ?

12 element

dickieh wrote: »

How come ? If you paid for tv that you couldn't watch that was fine until your supplier changed things would you not feel getting a third party involved that you now have to pay for was unfair ?

Worth noting that RTE have nothing to do with the terrestrial network it's managed by 2RN. 2RN changed nothing that wasn't in the original Spec published 3 or more years ago.

dickieh

Its simple i have to alter my set up to receive saorview ! i might need to take the aerial outside i might have to buy different aerial that's bout it really thanks RTE !

Peter Rhea

dickieh wrote: »

I shouldnt have to go to any more trouble trying to set up Saorview when it was working perfectly

It has been explained more than a few times in this forum now but, what appears to be working 'perfectly' on-screen is no indication of the actual signal quality.

It's a digital system, after all.

dickieh

12 element wrote: »

It doesn't sound like you know too much about it to be honest.
Group T aerials (white) are replacing the old Group W (black) but there is a very small chance that this is the problem and even if it is a LTE filter would be the correct solution.

Why should RTE have to fix the problem? Do ESB networks come into your house to fix a broken socket? Will Irish water come into your house to fix a leak?

I had already established the difference in aerials on here and why they are so !

Peter Rhea

dickieh wrote: »

I had already established the difference in aerials on here and why they are so !

Why do you keep going on about the 'white tip' & 'black tip' aerials? That's nothing at all to do with your problem.

White Heart Loon

dickieh wrote: »

Its simple i have to alter my set up to receive saorview ! i might need to take the aerial outside i might have to buy different aerial that's bout it really thanks RTE !

Here we go again, I thought we got through all these 18months ago at switchoff. The specs of Saorview have been known since 2008. If you have a setup that doesn't work it's all your own fault

dickieh

So does it state that one day our set up would work fine then it will not another day ?

White Heart Loon

dickieh wrote: »

So does it state that one day our set up would work fine then it will not another day ?

It's digital, if you have a borderline weak signal this is exactly what can happen. Your setup isn't good enough, best call a professional

Peter Rhea

dickieh wrote: »

So does it state that one day our set up would work fine then it will not another day ?

No. For DVB-T, there are minimums recommended for signal level & quality: these allow a margin for some deterioration in conditions.

This margin should also be well capable of taking in any typically encountered differences in the mux 2 signal, if it was not present to be measured when the aerial was installed.

dickieh

Because that's what the industry tell us when we inquire about a problem. i know the risk of 4g is little to not at all.
So can anyone tell me why my aerial is no longer picking up a strong enough signal after rescan ?

White Heart Loon

dickieh wrote: »

So can anyone tell me why my aerial is no longer picking up a strong enough signal after rescan ?

A professional can, with his meter

Peter Rhea

dickieh wrote: »

Because that's what the industry tell us when we inquire about a problem.

What is this in relation to? Who are 'the industry'?

dickieh wrote: »

So can anyone tell me why my aerial is no longer picking up a strong enough signal after rescan ?

There is not enough signal there for it to 'pick up'? Try it outside.

dickieh

That's it not enough signal But why ? What exactly has changed ?

dickieh

The industry ? Those who make money out of you !

White Heart Loon

dickieh wrote: »

That's it not enough signal But why ? What exactly has changed ?

Nothing, your signal is most likely below the minimum required to provide a decent margin of error to allow for slight deterioration or reduction in signal.

dickieh

Yes i see that on my tv signal stats and all that. but that does not answer the question why since mux 2 has this signal deteriorated

dickieh

The Mux 2 signal can be weaker apparently by as much as 6db i just found that on another thread crazy who would of thought ?

Peter Rhea

dickieh wrote: »

The industry ? Those who make money out of you !

Right, but what do they 'tell us when we enquire about a problem'?

White Heart Loon

dickieh wrote: »

Yes i see that on my tv signal stats and all that. but that does not answer the question why since mux 2 has this signal deteriorated

Only slightly, the frequencies used for each mux are very close to each other. You are not the first to report a drop (or a weaker 2nd mux), but if your signal was above the minimum required you would have no issue

Peter Rhea

dickieh wrote: »

The Mux 2 signal can be weaker apparently by as much as 6db

I would say 6dB is very unlikely.

dickieh

Peter Rhea wrote: »

Right, but what do they 'tell us when we enquire about a problem'?

What aerial do you have and where is it !

Peter Rhea

dickieh wrote: »

What aerial do you have and where is it !

So, are you saying it was someone from Saorview/RTE/2rn/whoever, told you you should get a 'white tip' aerial?

dickieh

Peter Rhea wrote: »

So, are you saying it was someone from Saorview/RTE/2rn/whoever, told you you should get a 'white tip' aerial?

I have read that because of 4g the new white tip group t is the one i should install however the probability of any interference is minimal if any. i know it would make no difference to my signal if i used it instead of the black tipped one i have already ! but instead in telling us that the signal is weaker from mux 2 in places and apart from move you existing aerial there isn't much you can do apart from install amps. which i have. How many people are there buying the new white tip ?

dublinman1990

dickieh wrote: »

Yes i see that on my tv signal stats and all that. but that does not answer the question why since mux 2 has this signal deteriorated

I going to ask you some questions right now so we might try to help your situation.

Firstly, What are the stats saying on your sky tv signal at the moment?

Secondly, What Saorview transmitter in Galway are you receiving your terrestrial signal from? Tell us the name of the transmitter and give us the stats for that as well if you can. Do you have a Saorview approved box or TV hooked up with Sky?

Thirdly, Are you receiving RTE Junior in HD via Sky from your Sky+HD box or from a HD ready TV?

Fourthly, How long have you been using your Sky box (either made for SD or HD)? Have you had any issues with it before?

Peter Rhea

dickieh wrote: »

. . . but instead in telling us that the signal is weaker from mux 2 in places and apart from move you existing aerial there isn't much you can do apart from install amps. which i have. How many people are there buying the new white tip ?

All new wideband UHF TV aerials should be channels 21-60, AKA group T or white tip.

Moving your aerial out of the attic should offer a BIG improvement in signal. It's the 'no-brainer' option in situations like these.

dickieh

dublinman1990 wrote: »

I going to ask you some questions right now so we might try to help your situation.

Firstly, What are the stats saying on your sky tv signal at the moment?

Secondly, What Saorview transmitter in Galway are you receiving your terrestrial signal from? Tell us the name of the transmitter and give us the stats for that as well if you can. Do you have a Saorview approved box or TV hooked up with Sky?

Thirdly, Are you receiving RTE Junior in HD via Sky from your Sky+HD box or from a HD ready TV?

Fourthly, How long have you been using your Sky box (either made for SD or HD)? Have you had any issues with it before?

My sky stats/signal not an issue signal stregth is strong.
Im outside galway near Tuam Im picking up Truskmore mast Channel 53. Freq 730.0
The sony tv is saorview approved and the sky hd is hooked up the this tv.

If i watch from sky RTE 2 HD yes i can watch RTE junior in HD The same when watching saorview RTE 2HD shows RTE junior in HD But i can not get RTE junoir HD without watching it on RTE2HD
I have had Hd sky box for a few years never had signal problems before
Hope this helps.

White Heart Loon

What, an indoor aerial trying to get Truskmore from Tuam? Ridiculous, it's a crazy distance away.