Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Do you use tripadvisor

  • 20-02-2014 3:01pm
    #1
    Posts: 0 [Deleted User]


    I always consult tripadvisor before I book a hotel, holiday, or a restaurant. It would not be the only way I would make a decision but it is useful, however you have got to wonder some times. A fish restaurant I was looking at got a terrible review because it only served fish! and the fish had bone in it, or how can people be staying in the same hotel at the same time and one give it five stars and another person gives it one star.


«1

Comments

  • Registered Users, Registered Users 2 Posts: 20,195 ✭✭✭✭jimgoose


    The main problem with Tripadvisor and the like is the same one with democracy.


  • Registered Users, Registered Users 2 Posts: 2,790 ✭✭✭AngryLips


    I don't tend to look at Tripadvisor for restaurant reviews because it's generally always the lowest common denominator when it comes to people's wildly different tastes in food. Hotels are good but, my god, the number of people who write reviews with the most unrealistic of expectations is unbelievable. Generally, I tend to discount reviews from non-Europeans or any review that is entirely good or entirely bad.


  • Closed Accounts Posts: 3,516 ✭✭✭wazky


    Even if im going out for some milk I consult tripadvisor first.


  • Closed Accounts Posts: 16,391 ✭✭✭✭mikom


    AngryLips wrote: »
    Generally, I tend to discount reviews from non-Europeans

    qft


  • Registered Users, Registered Users 2 Posts: 3,885 ✭✭✭Tzardine


    I find that there are a lot of owners writing their own reviews on there. They are quite easy to spot.


  • Advertisement
  • Closed Accounts Posts: 131 ✭✭geckovision


    Only if I had reservations (no pun intended) about the hotel and/or area.
    Tzardine wrote: »
    I find that there are a lot of owners writing their own reviews on there. They are quite easy to spot.

    That and companies writing unfavourable reviews about competitors.


  • Registered Users, Registered Users 2 Posts: 12,089 ✭✭✭✭P. Breathnach


    I use tripadvisor, but I read through the reviews and filter out those that seem plainly unreasonable. I find it irritating that some people expect 5* standards at 2* prices.


  • Registered Users, Registered Users 2 Posts: 974 ✭✭✭MooShop


    I went travelling a few years ago with a friend of mine. Now we are easy going chaps, didn't care where we stayed etc. We used trip advisor a bit at the start of the trip, mainly for looking up attractions near the area we were.

    Sometimes we felt the reviews were accurate, but a lot of the times where something got a bad review, we really had a good time. Sifting through some of the comments you can see that people are clearly disillusioned. People expecting immaculate conditions etc. while backpacking. If you can't rough it, don't go backpacking!


  • Registered Users, Registered Users 2 Posts: 14,823 ✭✭✭✭First Up


    mariaalice wrote: »
    I always consult tripadvisor before I book a hotel, holiday, or a restaurant. It would not be the only way I would make a decision but it is useful, however you have got to wonder some times. A fish restaurant I was looking at got a terrible review because it only served fish! and the fish had bone in it, or how can people be staying in the same hotel at the same time and one give it five stars and another person gives it one star.

    I find it very useful and I also contribute. It is important however to use your head reading reviews as some are deliberately promoting, while others might be the work of competitors.
    First thing I check is how many reviews the contributors have submitted. If it is one or two, treat with caution.
    Important also to note where reviewers are from. Some nationalities are more reliable than others in terms of having realistic expectations or being experienced travellers.
    Read the comments and assess how reasonable they are. Don't just look at the scores.


  • Closed Accounts Posts: 9,622 ✭✭✭Ruu


    Use it all the time, has never led me wrong. Many times, the low or terrible reviews are people with unrealistic expectations.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 12,564 ✭✭✭✭whiskeyman


    Fantastic site.
    Hard to imagine what the heck we did before it.
    Lonely Planet guides and the like, or just friend recommendations I guess.
    I've never stayed in a dodgy or bad place thanks to it.


  • Closed Accounts Posts: 18,299 ✭✭✭✭The Backwards Man


    I read for the laugh.

    Two types of people post reviews, complainers and people asked to by the owners.

    The forums are great gas altogether. 'Hi, are there many department stores in Malin Head City?'


  • Closed Accounts Posts: 2,039 ✭✭✭force eleven


    I enjoy reading reviews of hotels and restaurants in downtown Pyongyang or Ulan Bator etc, and realising things sometimes aren't so bad here...


  • Registered Users, Registered Users 2 Posts: 14,823 ✭✭✭✭First Up


    I read for the laugh.

    Two types of people post reviews, complainers and people asked to by the owners.

    The forums are great gas altogether. 'Hi, are there many department stores in Malin Head City?'

    No so. Both of those categories exist but so do plenty of constructive and useful ones.


  • Posts: 0 CMod ✭✭✭✭ Anna Eager Camouflage


    I've a couple of positive ones, and a couple of negative ones. I don't think I have too-high expectations in general and as long as the place is decent and the staff are nice I'm happy.


  • Registered Users, Registered Users 2 Posts: 9,459 ✭✭✭Chucken


    I read for the laugh.



    The forums are great gas altogether. 'Hi, are there many department stores in Malin Head City?'

    And....are there??

    I read Trip Advisor but don't take advice from it. I trust my own judgement.


  • Registered Users, Registered Users 2 Posts: 17,300 ✭✭✭✭razorblunt


    Check out Arthur's Seat in Edinburgh, it's a dormant volcano but has a ton of 1 star reviews for amongst other things "not having an actual seat at the top", "no shops on the hill, it's quite far and one would get hungry on the ascent" or "too far away from the Royal Mile".

    Now I presumed these are tongue in cheek but you never know!


  • Registered Users, Registered Users 2 Posts: 9,459 ✭✭✭Chucken


    razorblunt wrote: »
    Check out Arthur's Seat in Edinburgh, it's a dormant volcano but has a ton of 1 star reviews for amongst other things "not having an actual seat at the top", "no shops on the hill, it's quite far and one would get hungry on the ascent" or "too far away from the Royal Mile".

    Now I presumed these are tongue in cheek but you never know!

    That "Royal Mile" is a lie too. Not once did I meet royalty on it.


  • Registered Users, Registered Users 2 Posts: 7,056 ✭✭✭darced


    This post has been deleted.


  • Closed Accounts Posts: 18,299 ✭✭✭✭The Backwards Man


    Chucken wrote: »
    And....are there??

    I read Trip Advisor but don't take advice from it. I trust my own judgement.
    There's a three wheel van that sells coffee when it's not too windy.

    Ranked #1 of 49 restaurants in Donegal.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 21,499 ✭✭✭✭Alun


    darced wrote: »
    This post has been deleted.
    Yeah, some American reviews can be a bit of a laugh all right. Usually complaining that some tiny B&B in the back of beyond doesn't have air conditioning, or cable TV, or that a city centre hotel is more than a 5 minute walk from the nearest restaurant.


  • Registered Users, Registered Users 2 Posts: 24,367 ✭✭✭✭Sleepy


    I read them but take them with a dose of salt. My wife loves to comment that the negative American reviews about Rooms being too small are more a case of the author being too big.


  • Closed Accounts Posts: 1,959 ✭✭✭gugleguy


    Trip advisor is the vacationers equivalent of Daft for accommodation (I.e. many landlords post their ownpositive reviews)


  • Registered Users, Registered Users 2 Posts: 14,823 ✭✭✭✭First Up


    Sleepy wrote: »
    I read them but take them with a dose of salt. My wife loves to comment that the negative American reviews about Rooms being too small are more a case of the author being too big.

    And a lot of Brits expect to find tea-makers in their rooms in France.


  • Closed Accounts Posts: 9,622 ✭✭✭Ruu


    Must have been some night at this hotel. :)
    doors locks with the key its 21th century they need to make cards for entering the room! hotel stuff doesnt speak english normally, and also my money have been stolen from the room and when i asked the receoptionist to help me to call a police they just looked at me like they didnt know whats goin on, they didnt want to help me noway.. and im sure they stole it, cuz the door havnt been broken so tht means some1 of the hotel stuff got in it.. after calling the policy myself, policy came and made a papper and they promised to send it next day before my checking-out, next day when i went downstairs to ask for tht papper they looked at me like they heard it for the first time! now im trying to solve this problem when im far away! this hotel need to be put in black-list! I dont suggest it to any1! its better to pay more nd stay in normal one!


  • Registered Users, Registered Users 2 Posts: 20,299 ✭✭✭✭MadsL


    There's a three wheel van that sells coffee when it's not too windy.

    Ranked #1 of 49 restaurants in Donegal.

    Do they take reservations?


  • Registered Users, Registered Users 2 Posts: 20,195 ✭✭✭✭jimgoose


    There's a three wheel van that sells coffee when it's not too windy.

    Ranked #1 of 49 restaurants in Donegal.

    Bloody good, bloody good. I'll give him one-point-seven million, plus this tennis-racket as used by Mats Wilander. :cool:


  • Closed Accounts Posts: 18,299 ✭✭✭✭The Backwards Man


    If you're going to write a negative review, always ensure it has a melodramatic title and plenty of exclamation marks!!!

    http://www.tripadvisor.ie/ShowUserReviews-g45963-d97704-r184864137-Venetian_Resort_Hotel_Casino-Las_Vegas_Nevad.html#REVIEWS


  • Posts: 0 CMod ✭✭✭✭ Anna Eager Camouflage


    First Up wrote: »
    And a lot of Brits expect to find tea-makers in their rooms in France.

    I do get sad if there is no kettle and a cup for tea. In a normal hotel in berlin sure they gave me a cafetiere and sink and dinnerware and hob. Wasn't expecting that!
    Great hotel though. Free cakes all afternoon. Must check I wrote a review for it...


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 132 ✭✭CatLou


    I check Booking.com for reviews of hotels and Yelp for restaurants and cultural venues - these two usually have more realistic reviews than Tripadvisor...


  • Registered Users, Registered Users 2 Posts: 9,459 ✭✭✭Chucken




  • Banned (with Prison Access) Posts: 2,896 ✭✭✭sabat


    It's way too biased towards cranks and weirdos as businesses have very little rights regarding getting unreasonable and downright untrue reviews removed. I also find that people who use it are actually doing themselves a disservice in many cases - simple problems that arise with hotels from time to time used to be readily solved by a quick word with the manager but now guests will say nothing at the time instead, pay their bill in full, and then spew out some ridiculously exaggerated version of what transpired in order to obtain satisfaction.
    For example: the household staff forget to put towels in a room. Before TA you would approach the manager/receptionist and inform them; they would apologise and it would be taken care of straight away. Now they write something like "This place is a disgrace-no towels provided despite it clearly saying so on their website. I had to walk down the street soaking wet to buy my own. Avoid."


  • Registered Users, Registered Users 2 Posts: 14,823 ✭✭✭✭First Up


    sabat wrote: »
    It's way too biased towards cranks and weirdos as businesses have very little rights regarding getting unreasonable and downright untrue reviews removed. I also find that people who use it are actually doing themselves a disservice in many cases - simple problems that arise with hotels from time to time used to be readily solved by a quick word with the manager but now guests will say nothing at the time instead, pay their bill in full, and then spew out some ridiculously exaggerated version of what transpired in order to obtain satisfaction.
    For example: the household staff forget to put towels in a room. Before TA you would approach the manager/receptionist and inform them; they would apologise and it would be taken care of straight away. Now they write something like "This place is a disgrace-no towels provided despite it clearly saying so on their website. I had to walk down the street soaking wet to buy my own. Avoid."

    Ignore that sort of rubbish but it is helpful to know if the wi-fi works, or if it gets noisy outside at night, or if the heating can't be adjusted in the rooms or if the gym has clapped out equipment.


  • Closed Accounts Posts: 6,925 ✭✭✭RainyDay


    First Up wrote: »
    First thing I check is how many reviews the contributors have submitted. If it is one or two, treat with caution.
    Important also to note where reviewers are from. Some nationalities are more reliable than others in terms of having realistic expectations or being experienced travellers.
    Read the comments and assess how reasonable they are. Don't just look at the scores.

    Review count of reviewers is key, all right. Every hotel or restaurant will have one or two bad reviews, but look for the trend.


  • Closed Accounts Posts: 3,059 ✭✭✭WilyCoyote


    Most of the time. Then I decide.


  • Advertisement
  • Closed Accounts Posts: 16,391 ✭✭✭✭mikom


    First Up wrote: »
    And a lot of Brits expect to find tea-makers in their rooms in France.

    Well they would if their wife got there early......


  • Closed Accounts Posts: 9,438 ✭✭✭TwoShedsJackson


    My sister runs a B&B and you also get twattish customers using it as a threat - pretty much just outright saying 'give me hotel service here in your B&B or I'm going straight to TripAdvisor to post a negative review'.


  • Closed Accounts Posts: 6,720 ✭✭✭Sir Arthur Daley


    Tripadvisor would want someone to review themselves.


  • Registered Users, Registered Users 2 Posts: 1,280 ✭✭✭Davarus Walrus


    Tripadvisor suffers from the same issues that clouds most online systems where anonymity is assured. It just becomes another platform to jaw, moan and complain about shit. It is to restaurant reviews what thejournal.ie is to public opinion.

    Do any of these people highlight the fact that their food is terrible and that the waiter is a drunken leech while they are actually in the place?

    It's very mealy-mouthed.


  • Closed Accounts Posts: 7,347 ✭✭✭LynnGrace


    I use it, and find it quite useful. I filter out stuff that isn't an actual negative about places, e.g. where people have unrealistic expectations, for the price they are paying, expecting five star service, or whatever.
    I sometimes wonder too, as other posters have said, if the reviewer has given the place a chance to correct whatever it was that they are complaining about, or did they just rush off to write a review, having paid in full!

    On balance though, it is useful, and I haven't had a bad experience yet, in taking views on board from it.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 358 ✭✭WellThen?


    The number 1 restaurant in Dublin on tripadviser at the moment is Sabor Brazil. I've been there and it is beyond amazing, never been to a better one ever so it got that right.


  • Registered Users, Registered Users 2 Posts: 8,800 ✭✭✭Senna


    The reviews on booking.com or other sites like that are much better for hotels, at-least they have to make a booking and actually stay in the hotel before they can write a review.

    I love when people give a bad review about the location, they pay "outside the city" prices but expect to be able to walk to all the tourist attractions and its not like there's not a map showing exactly where it is.


  • Posts: 0 CMod ✭✭✭✭ Anna Eager Camouflage


    bluewolf wrote: »
    I do get sad if there is no kettle and a cup for tea. In a normal hotel in berlin sure they gave me a cafetiere and sink and dinnerware and hob. Wasn't expecting that!
    Great hotel though. Free cakes all afternoon. Must check I wrote a review for it...

    Wrote one now. Stayed in Dec 2012 but still raving about it :p


  • Registered Users, Registered Users 2 Posts: 38 paulfosters


    Often read the negative comments for a laugh. you can really spot the people that cant be satisfied.


  • Closed Accounts Posts: 6,720 ✭✭✭Sir Arthur Daley


    Often read the negative comments for a laugh. you can really spot the people that cant be satisfied.

    Some people just love to complain and bicker at nothing.


  • Registered Users, Registered Users 2 Posts: 424 ✭✭LoganRice


    No, I prefer a surprise


  • Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    Tzardine wrote: »
    I find that there are a lot of owners writing their own reviews on there. They are quite easy to spot.
    Do they still remove the bad ones if paid to do so?

    I usually look at the one stars, to see if they were stupid people, or bad issues.

    =-=

    The place was called the "White Tulip", and was in the middle of the RLD in the Dam. Here are some of the "terrible" reviews;

    "First night we weren't able to sleep due to guests smoking marijuana in the bedroom"
    "Be aware that the place attracts mostly party people. Guys are smoking weed and drinking beer all the time"
    "No elevator in this place and the stairwell is so steep it wss a mission and a half to walk up the stairs." - it's a funking hostel, not a hotel!

    In the end, myself and 5 of the lads stayed there. Awesome craic! One of the few places that didn't seem to care if you smoked weed in the place once you left the window open :cool:


  • Registered Users, Registered Users 2 Posts: 172 ✭✭sinead88


    I love going on Tripadvisor for a general idea of a place. That being said, I'd never be one of those weirdos who jump right on there after a holiday or visit to write an incredibly petty or passive aggressive review just for the sake of it.


  • Closed Accounts Posts: 6,720 ✭✭✭Sir Arthur Daley


    I never take TripAdvisor too serious because at the end of the day it just an advisory website not a recommendation one.


  • Registered Users, Registered Users 2 Posts: 18,067 ✭✭✭✭fryup


    Often read the negative comments for a laugh. you can really spot the people that cant be satisfied.

    also some people may have a chip on their shoulder about the owner of an establishment, and this may be their sly way of getting back at them


  • Advertisement
Advertisement