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999/112 Response times

  • 29-01-2014 11:53AM
    #1
    Registered Users, Registered Users 2 Posts: 4,499 ✭✭✭


    In the light of Flatley's break in and 'chase' :P , does anyone know of the response times for the various emergency services.

    In my personal experience they always seem a bit slow when you consider that seconds count. First there's the main operator who asks 'Which service' ,and transfers you , THEN you get bogged down with someone who seems to be typing in info with one finger. In one city incident I witnessed a mugger being chased and caught, in the time it took the operator to 'type in' what I was telling him (I could hear the slow tap-tap tap tap tap-tap going on :rolleyes: ) the mugger had managed to kick his way out and run. A unit showed up 10 mins after asking for details but sure the incident was well over by then. Another time I saw a hit and run but I'd say the car was 10km up the motorway by the time the operator took the details :mad:
    Could/Do the operators not immediately notify ( I'm talking seconds here, not 1 or 2 minutes ) the nearest station/unit when the call comes in to prepare them for the incident details ?
    (Say that hit and run (northbound on the N1 near Rush turn off ) - I'd tell him where it had happened and direction of travel, he notifys (Balbriggan say or Drogheda ) and then links the calls up so Balbriggan can hear me and the operator talking so they can inform other units of the ongoing situation in case there's a unit near trhe incident - it seems at the moment the operator takes the details first (1-2 minutes) and only then gets on to the relevant station to convey the info (4mins) )


Comments

  • Registered Users, Registered Users 2 Posts: 5,818 ✭✭✭donvito99


    From my experience, it depends on where you live and who you request. I live in South Dublin and have only ever needed DFB, who were on scene on both occasions within 4 mins - and they had travelled a fair distance from Donnybrook.


  • Moderators, Society & Culture Moderators Posts: 3,933 Mod ✭✭✭✭Turner




    Garda communication center.


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